One of my favorite stores to shop at. The associates are friendly, always smells good in there and…read morethe store itself is clean and inviting. Many times the prices online are cheaper than in store, I think they price match but I'm not sure

This is by far my favorite location! They are all so sweet and helpful. I've been to multiple…read morelocations and left very unhappy, but never here. Customer service is always on point at this location. Keep up the great job, ladies.

I went into store in Conyers Ga on 8/28/25 around 5:30 pm and found a great shirt on the 70% off…read morerack. When I got to the cash register to cash out the sales girl did not know how to take 70% off. The cost was 54.00 so she used the correct math to take the 70% amount but told me the total was 38.00. I told her that was the 70% but she needed to take that off the total, according to the sigh 70% OFF. She said I was wrong and she could not do that. I said well according to you if the shirt was 90% off it would be 50.00. She said that was how they told her to do it and she could not change. PLEASE hire people that can do basic math. This was pitiful and I told her I would not be the only person to tell her that she was incorrect. She never caught on the common sense that 38.00 was more that even 50% off. I did not buy the shirt for 30% off when it was on sale for 70% off and I will not ever go back to that store.

UNCOMFORTABLE experience with a staff member calling Me "sir", and not addressing it when I…read morecorrected them. Guess I should stick with shopping online.

2 stars because i like the clothes and they have a good range of plus size cuts and styles but WHY…read moreDO THEY CLOSE at 7 pm? Women that can afford the no so inexspensive prices actually work till 5 or 6pm. I walked in at 6:45 after driving 40 minutes to get here to SPEND MONEY AND both associates went out of their way to tell me they are closing at 7 pm and "in 3 minutes" i was able to actually spend $75 in the 10 minutes i had to shop. Imagine how much i would have spent & actually could have looked around more? I guess they DONT have #s they have to meet in sales here. i find this to be totally rude and unacceptable way to treat shoppers who clearly want to spend money. When i shop anywhere else ( like lane bryant) they tell me to take my time. So rude to treat patrons this way. Wont be back to this location

This is right in the Ashely Park shopping center. Clean and neat . Every time I come here Shaquille…read moreassists me and he is always helpful and really helps me find exactly what I need. It's very organized in this store and the dressing rooms are spacious with plenty of mirrors. It's in between winter and spring so some of the sizes were picked over , but still a lot to choose from. Lots of jewelry and accessories on sale, as well as winter leggings and sweaters. I will return once springs come to check out the cute dresses and other spring attire.

I needed some more work pants. Clearance was 70%!! I walked out with a new pair of black pants for…read morework, a very pretty black top, and a slinky black nighty for 70% off the price. My favorite style of bra was $19.99 as well. Lots of steals recently and they always have sizes to help me feel very comfortable with my own body. I love Torrid! I have been a loyal Torrid customer for over 2 decades!!

This torrid is great on stock and service. They are always friendly and balance offers for…read moreassistance while giving you a chance to shop on your own. I love the fact That they know their merchandise and fit of their products. A must stop and shop whenever I am in the area!

I love this store ! Because it is so hard to find fashionable clothing for plus size women, Torrid…read moreis one of my favorites. They offer more than just random animal prints and patterns that make you want to vomit . Their designers are awesome! PROS: *They are all about boosting their customer's confidence. There are signs all throughout the store that says you're beautiful or you rock. It makes you feel like you are worthy even though the world seems to devalue any size beyond a 0. * The selection of apparel can't be compared to any other store. * The sales associates try their best to please the customers. They will help you find items in your size, assist with ordering things off-line, and do everything within their power to make you walk away feeling like 1 million bucks. * The sales associates also call each customer by name. Also your name is written on the dressing room door when trying things on. *They always offer good sales such as buy one get one free or even half off the most expensive item. Con: *The only con is that the clothing is a little bit pricey but it is very high-quality and worth purchasing Side NOTE: I would love to be a a torrid model one day! DON'T judge me for wishful thinking...

Definitely not customer service oriented here Called to see…read morewhere they were located in the mall and they gave me completely wrong directions which seems ridiculous since you would think they would know where they were located. I was hoping I could park easily and run in to the closest entry and since they close early on Sundays. Then when I went in just to exchange sizes of some thing I bought without trying on they wouldn't do it because they said I bought it on clearance. the other location didn't have any more and they were able to exchange things on clearance just not return but this location would not do it and they were extremely belittling about the way they did it. The woke manager ket pointing to tiny print on a little policy they had on the side. No one ever told me they were final sale! How frustrating! I won't be shopping here at this location ever again

I won't mention the price point or selection; the associates cant help that. It's not their fault…read more What I will mention, is the amazing service. I shop at Torrid primarily online, during their sales, or with Haute Cash. You can also find great deals in the back section (sales rack). If you don't mind rummaging through the racks. The associates know my name when I come in (it could be because they've seen it on so many packages lol). I'm always surprised by that, but it shows me that they take that extra step. They've helped numerous times when I needed a last minute outfit for an event or for work. I've heard them compliment certain items when someone tries them on (it could be a sales tactic idk). I remember a woman came in while I was shopping; she was looking for a swim suit for her vacation. They worked with her to find the one that accentuates her curves and doesn't make her feel bad about herself. They made me want to get a suit and I don't even need one! And they're honest. Sometimes I just want a basic blouse without all of the skulls, eyes, or Disney characters. But unfortunately, Torrid is owned by Hot Topic, so you may have to search a little harder or try a different store. But, I honestly like the staff and the layout here. It closer to my house than the Cumberland or Alpharetta locations. They are super helpful and will make it work. Just don't hold the prices or selection against them.

The ladies here are always so helpful!! Great selection and usually good sales. They will price…read morematch to online if you present the pricing from the site so that's a win on getting more bang for your buck. I live 45+minutes from here but Torrid is closing so many stores so there's that.

Huge selection and great customer service! I always leave here with something I'm excited about…read more All the other locations are so tiny and don't have much of a selection, but this one is about 3 or 4 times larger than most stores. Love it. Thankful it's close!

You're find his location at the Woodstock factory outlets on the end close to Puma and express men…read more Was greeted upon entering the store. Wasn't offered help or asked if I needed assistance although I was in the store over 45 minutes total. I'm a Torrid VIP for the last six or seven years so used to great service in most other stores. Store was organized and clean though. Would pass on coming back unless there was something specific I needed that they had. OK selection of clothes to choose from but limited shoe-selection. value of the clothes compared to the regular store were the same..... no real sales.

Thanks for the lovely ladies that let us browse even though they were closing very soon. My…read morefriend's daughter is in love with this place and we were in the area and she wanted to check out some stuff now that the weather is changing....I love Torrid's cute fashion forward style for plus size ladies and I love how they put plus size models in their display...I've not bought any of their stuff before but when I was browsing I notice the quality of their stuff is quite good and best of all excellent customer service, Even though it was almost closing time the sales ladies had not problem with helping us and offering to help us find stuff...highly recommend this location at Northpoint Mall.

I went into the store with about 45 minutes left to shop before they close J understand it can be…read morefrustrating for workers. However, in a customer service job it is standard to cater to that said customer. I felt rushed and unwelcome at this location. Now I have to return to this location to return an item because I felt so rushed that I did not try on the smaller size. There needs to be a serious attitude adjustment!!!

Now here's a place that my fat behind enjoys shopping at. None of that lame Lane Bryant fashion -…read morelet's rock this body with some stylish clothes and sexy big-woman lingerie. Trendy doesn't have to mean pricey. If you buy what's on sale, you can't go wrong because their sale items are just as nice as their regular priced items. They are constantly rotating stock, have private dressing rooms and nice people who work there. They are also online in case you don't live close to a storefront. They are inside the mall on the top floor. Last time I was in there, they had a rewards card but check with them to see if they still have that program and if you can use your rewards card online.

Derika was amazing. I can't remember when i was there i think it was august but she really helped…read moremy mother find exactly what she needed . She was extremely knowledgeable and respectful and i hope this review is not too late and she is still there and prospering in her career .

Came to the mall around 1030 to look around Macys , since Torrid is Supposed to open at 11:00, so…read moreat 11:00 I start heading to torrid and get to the door and they have a sign up now saying they will be opening at NOON starting today . Well they should it updates their website. I just basically wasted my time going to the mall, the only reason I even went was to return something to Torrid and also buy some more clothes at torrid! Please update your website ! Otherwise when I shop there I always have a friendly and helpful experience.