So I went into their office a few days ago to get a cost on doing my taxes,, I was met at the counter by a very confused elderly lady, when I asked if I could get a quote on doing my taxes she looked puzzled and did not seem to know what to say, She then proceeded to the back of the office and started going through some papers for about 20 minutes or so,,, she then came back to the front counter where I was waiting and had a even more puzzled look on her face and said she needed to know what forms I need to do my taxes so she could figure a price. So I smiled and said I would return later with that information.
Two days later I returned with the list of forms that she asked for, When I approached her with the list of forms she once again got very confused and proceed to the back of the office and started going through a box of papers for over 20 minutes She then came back to the front counter looking even more confused and said she did not know how to not figure out the cost.
( Please note that there were two employees listing to the conversation sitting at desks behind her that did not lift a hand to help her)
This place was a total waist of my time, They advertise that they will give you a estimate on doing your taxes yet they don't have anyone capable of figuring out the cost greeting their customers read more