Cancel

    Search

    The Icon

    3.9 (148 reviews)
    Closed • 9:00 am - 6:00 pm
    Updated 1 month ago

    Get pricing

    Response time

    1 day

    Response rate

    100%

    Services - The Icon

    Copymaking services

    Printing

    Scanning

    The Icon Photos

    You might also consider

    Recommended Reviews - The Icon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Michelle B.

    If you have one of those old disposable cameras lying around that you never got developed, this place can get the job done! They were nice and helpful in choosing the best option for me and even told me that if they couldn't get any images off the old film that I wouldn't be charged. After 6 years, I'm happy to finally see what was captured on the underwater disposable camera during my trip to Mexico. The pictures were meh but this is no fault of The Icon. They have free parking on a side street!

    No crop marks.
    Josh R.

    Fine Art Photographers Beware!!!! This is a definite NO if you are a fine artist. The short version is that the staff here made a significant error, refused to admit it, lied about it and then, instead of reprinting it, simply refunded my money. Here's the longer story: I'd printed a few things with these guys before. They were fine and accommodating. On the last project, I came in to check my print, which was a large piece for an important client and it had crop marks up against the image. I'd never asked for crop marks and was never asked about borders at all. They simply made the assumption to put them there, which, if you're doing a fine art print, is the exact wrong assumption. Why would any artist NOT want a border around their print? I own prints from a variety of photographers and they all have borders, as most of them have a signature and edition number right below the print. I mentioned it to the printer and he started to explain to me what crop marks are for. I told him I knew what they were for, I just didn't want them on my print. He showed me a form that THEY had filled out where it was indicated there would be no border. I was never asked about it and I never had even seen that order form. And then he dug his feet in on it. But as he was a lower level printer and not the one who runs the "fine art printing" arm of the store, I decided I would take it up with the guy who does - Ken. I left the print there and emailed Ken a few days later. Ken's response was to, again, try to explain to me what crop marks are for and then said that putting crop marks is standard practice and that every print they'd done for me, including my test prints, had the same crop marks. I then called three other reputable printers in town and NONE of them said they'd ever put crop marks against an image. One laughed at the idea. And two of them said they don't put crop marks on fine art images ever unless the artists specifies they want them. I told this to Ken and he dismissed me and said he'd return my money. I was curious, because I didn't remember there being crop marks on any of my prints before with Icon, so I checked. And in fact Ken had lied about it. There were no crop marks on my past images at all! (See image) I then emailed the owner, no response. So, I guess taking responsibility for mistakes is not something that Icon believes in or practices. It's not enough for a printer to be competent at printing - it's not only the quality of image that matters to a photographer or artist. The working relationship and trust between photographer and printer is integral. This is as big a breach of that trust as I've ever seen, and I've been doing this a long time. How can you work with someone who is willing to lie to cover up his mistakes? ** This is just an aside, but I got a bit of a look at their workflow and their hardware and software is hideously outdated, too. I watched painfully as Ken did an adjustment on one of my images using antiquated software in 5x the time it would have taken me to do it. This shouldn't be the case at a professional lab. I should aspire to have the equipment they do.

    The cardboard "support" placed inside the envelope.

    See all

    Photo of Brian L.
    213
    242
    11

    2 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of J B.
    3
    29
    2

    8 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 12
    Thanks 4
    Love this 16
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Intense prices compared to competitors. $20 an image to scan, $3.99 with others. Might suggest to look elsewhere

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Good film scans. You dont realize it kinda a huge building inside. 10/10 :) Come again

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of lee w.
    22
    376
    0

    1 year ago

    Excellent service and friendly staff! Job was finished within time frame quoted. Recommend!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2
    Photo of ian s.
    144
    139
    36

    3 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Alex R.
    0
    33
    14

    3 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Max F.
    0
    25
    2

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh R.
    112
    25
    2

    6 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex D.
    33
    34
    6

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    They kept changing the date of when our 1 film roll would be developed 3 times and then only to end up with blank film so that's great.

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    The customer service was embarrassing, they messed up my order and scans and then made me pay for their mistake.

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe C.
    110
    67
    17

    7 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Thank YOU, Joe! We appreciate your comments, and your business!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bobby G.
    612
    14
    1

    4 years ago

    Professional, highly talented work. Trust them with all my prints. Can't recommend them highly enough.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben D.
    4
    16
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A N.
    0
    12
    0

    4 years ago

    They actually do throw away your priceless, irreplaceable negatives with zero notification so beware

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mary T.
    146
    15
    1

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of D N.
    0
    4
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andrew S.
    1
    174
    40

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Ken T.

    Ken T.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    19 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Thom P.
    131
    400
    28

    14 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sean L.
    395
    125
    1

    18 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 4

    Ask the Community - The Icon

    How much does it cost to develop and scan 35mm roll?

    Per their website: Process + Scan… 

    Don’t See Your Question? Ask Away!

    Review Highlights - The Icon

    “Long story short, I dropped off 14 roles of film I shot over the holidays and they had them all done by the end of the day in perfect condition.”

    Mentioned in 58 reviews

    Read more highlights

    You might also consider

    Staples - Laminated Stray Kids poster (In Life era)

    Staples

    (68 reviews)

    Mid-Wilshire

    I came in recently at the last minute to create a headshot for myself and I don't come to this…read moreStaples at all really because that part of town is kind of hectic and I am easily over stimulated, but my experience here made me change my mind. Amidst all the hustle and bustle of wilshire blvd, this staples location felt spacious and dare I say, "Serene"? hahaha, i think my experience may have felt that way because of the excellent customer service I received. I walked to the back where the printing dept is, and a gentleman name Nate was at the counter helping someone, but he immediately acknowledged me and let me know he would be right with me. Wow! That's old school these day and I love to see it! After he was done with the initial customer, he came and asked me what I needed help with. I told him and Nate patiently and thoroughly walked me through all of the options I had available to me. Then retreated and gave me space to make my own decisions, then was there for me when I came back with more questions, and just, wow. He was so patient and helpful. I am neurodivergent and interacting with someone in customer service these days who displayed that depth of patience and understanding is so rare. I wanted to come back here and acknowledge Nate's patient and thorough assistance and say thank you and let everyone know how great it is to come across anyone these days who operates with that level of integrity. Rare air! Thanks, Nate! Keep being you!

    130pm, Wednesday, August 19, 2026 Amazon free return drop…read moreoff. Great time, no line. #YMMV. It took only a couple minutes to scan the QR code on my phone and process the return item. A shopping box was not required. It only cost was my time to walk from my office. The male employee was neutral, friendly enough haha.

    The Icon - photographystores - Updated September 2026

    Loading...
    Loading...
    Loading...