Alexis was great! Very thoughtful and knowledgeable, helped me pick a new vape flavor

I just paid $16 for a pack of 5 loose leaf's (tobacco wraps) the hook up in coconut creek sells them for $13(including tax) that's actually crazy they're taxing or overcharging bc 16 for a pack of wraps makes me want to die read more

Shannan was very nice and helped me pick a good flavor vape. Kevin helped me pick out my first water pipe and gave me a free car freshener, awesome staff! read more

Don't waste your money here; crappy service; and high prices for no reason. I mean if you absolutely have no choice like I did. I wouldn't recommend it. Asked for a price match dude said no. And that it's ridiculous to price match the pods; um gee lets see if I walked in asking you to price match your artisan ginger ale then yes I would find that funny; but actual products in store that the literally is jacked up 100% over msrp is nothing more than greed. I told the guy pods can be bought online for 8.99 lowest; I didn't want him to match thst I told him his neighbor across the street is at 10.99 and I didn't want him to match that I told him that another shop that actually has it in stock is 12.99 I didn't even ask him to match that I asked to see if he'll match 14 cuz I understand that it's a business and he has overhead etc; he said no. He charged me 20.99 for pods that go for literally 12.99 every where else in town. I didn't want to drive far so yea. Would I recommend you going there? If you wanna get ripped off sure! Other Than that there are plenty of other shops and with nicer staff. All the five star reviews are either fake or paid reviews .. read more

I've been coming to this location for around two years now and the staff always make my visit feel welcomed. Each worker is very kind and it makes me feel like I want to come back. The new location is very clean, spacious, and pretty and definitely recommend anyone to come to this location! read more

I am in here on a regular basis. The staff pretty much know my routine and the type of stuff I'm in here to purchase. All the guys are super friendly and knowledgeable about their products. Others have mentioned, and I've vaguely noticed from visiting other shops, maybe the prices are a wee bit higher(depending on what you're seeking), however, the warmth and overwhelming sense of feeling welcome and appreciated as a customer that the staff and business put out as a whole makes it THE choice place to stop. Great people, great place. read more

Love this place! They've got the best selection around that I've seen. The staff is always friendly from the minute I walk in and have answered my many questions, even the stupid ones haha, with patience. Their flavor suggestions are always one point! Would drive twice as far for these guys. read more

Pretty expensive not good quality also the girl wasn't very helpful. I will be trying other smoke shops in the area

Very friendly and caring staff. Have taken care of me for years and I have never had an issue shopping here because of the staff. They're very knowledgeable about their products, which they have a wide variety of, and always steer customers in the right direction. read more

My boyfriend and I have been coming to this location for a couple years now and the staff are the sweetest and they always have what we want! GREAT location too! read more

Sunday, empty store, stood around for several minutes, associates right there at the end of the counter and I cannot even get a "hello". The typical, over-priced "art-glass" selections. read more

Super friendly staff, extensively knowledgeable about every product on their shelves.

Been in here once or twice before. Laid back friendly informative staff. Lots of inventory, well lit and centrally located along University Drive. Prices seem reasonable. $5 minimum when making credit card purchases. Come get your cloud-nine on here! read more

DO NOT SHOP HERE! they raise prices so much!! other shops sell same vape for 40$ here they charge 70$ it's a scam! don't shop here!!!! don't give ur money to these scammers!! read more

I went in at night before they closed to get two disposables. One of the disposables started burning that same night when it's supposed to last around 4-5 days. I go in the next day to see if they could do anything about that but flat out told me there was nothing they could do , actually said I could get another one if I bought it . Well no shit . Unfair policy , never shopping with them again. read more

Great place, great owner, and they have everything you're looking for. Alan, one of the owners really worked with me the other day on a product i purchased. It turned it out it wasn't what was described, so i brought it back. Alan said, i can't refund you on your money, but i can give you whatever you want in the store to match the price of the product i purchased. That right there folks, is customer service at it's best! Does not get better. Stop in The Hook Up for all your smoke needs! Ask for Allen/Allan read more

I walked in to just check out the shisha prices for hookahs as well as coals. When you walk in to the right you will see the big glass display with the glass water pipes and some pretty unique pieces of art in those displays. If you need anything as far as grinders,scales,rolling papers,water pipes, vape e juices, vape pens, and pretty much anything you can think of for your smoking needs. The tobacco prices are a little high around $5-6 dollars more than places I go to in sunrise but it seems like this area in general has higher tobacco prices. If you need tobacco and coals I would say go somewhere else closer to university and sunrise unless you are desperate for those items. The glass collection they have as well as vape pens/juices are worth just checking out but other than that I wouldn't recommend going in. read more

Great place, great workers and amazing owners!! It always is super clean, organized and smells delicious! They are honest and kind and will work with you on prices. The hookah stuff is so fresh with a great variety of flavors and competitive prices. Tonight we went at 10:15 cause re team out of charcoals and they were kind enough to open the door to let us bye it so we don't have to drive down past commercial blvd just to get charcoal. He didn't have to do, just to show you they go out of there way to make you happy and get you what you need. read more

This is quickly becoming one of my favorite shops in the area. The staff really does hook it up, and have for me on more than one occasion. Friendly people that are helpful if you have questions and make you feel very welcomed. The E-liquid happy hour they have going on before one o'clock really gives me a reason to keep coming back, and I think a business that gives you a reason to come back is doing well. read more

Definetly a 10 out of 10. Best place to go if your looking for beautiful glass pieces and all your necessities. Loved it so much!!!

Allen and Adrian are very knowledgeable with this industry. Always nice and willing to advise on the different products they carry. If you're in the area check them out. read more

I WAS RETURN CUSTOMER, had already spent approx $150 at the store since it opened earlier this year. COMPLETE RIP OFF. All of my pieces from there break the first time they fall over on a table. You're way better off going to smoke this too down the street for about the same glass and to save ALOT of money. Bought an over priced glass 18/18 female to female adapter from here for $25. Seemed to be real tough glass... But it broke as I was entering my apartment. I tried to save it falling to my knees but it rolled off my finger tips to fall about a foot... minutes after I bought it! When I went back, the owner said the best he could do was take $5 off the next one... Not worth the money. COMPLETE RIP OFF. read more

Bought a piece from here because I know the hook up FAU is famous for good glass... But this guys glass stinks... Way over priced for WEAK OR BRITTLE glass! I bought a small in-line rig from them, and about my fifth time using it, the pressure from putting my concentrate on the nail was enough to snap the skinny neck part of my brand new rig, and I nearly burnt myself. NOT SAFE. Absolutely ridiculous, this has never happened to me before. I WILL BOT RETURN HERE. read more

Great customer service every time I go there is a very wide selection, overall an amazing shop , would highly recommend

best place to go for any glass, rigs, etc. i love this store. great low prices with great employees there to help :)