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    The Home Depot

    3.5 (25 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    Niki A.

    I came in today for three things - to see if they could cut a car key, to get a copy of my house key, and to get some auto sealant. I found the sealant quickly. No one offered help with that, which was fine since I didn't need it anyway. The key part was a different story. They don't have an area on the hardware section like Lowe's does, with a person to cut the keys. It's a small section on the end cap of an aisle facing the self-checkouts. I made my selection for the house key, and took notice of the sign saying they cut residential and auto keys. Cool, this will work great! The lady at the checkouts asked if I needed keys cut. I said yes, and showed her my keys. Rudely, she stated that they don't cut "those" kind of keys. I pointed out the sign about the auto keys, and she again said "Well we don't cut car keys, you'll have to go to a dealership or something" and then then asked about the house key. I put the house key back on the shelf and said no thanks. I don't know if she was having a bad day or if that is her attitude in general, but you could decline to cut the key without being rude about it. Had I not already got the sealant before going to the keys, I would have left the store entirely. But it was already in my hand, so I paid and left. I won't return to this store unless I need something that Lowe's just doesn't have.

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    2 years ago

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    1 year ago

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    6 years ago

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    6 years ago

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    Photo of John D.
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    3 years ago

    Always find what I need.the fine folks working hard and short-staffed are always helpful and with a amile

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    3 years ago

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    7 years ago

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    8 years ago

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    Home D.

    Helpful 7
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    9 years ago

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    Home D.

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    4 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    They have a great selection of products and the lady that work in the paint department was really on point.

    Mentioned in 2 reviews

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    I have been a customer of Ace Hardware for several years. I am disappointed in the price…read moredifference online for the Behrens 20 gal. Galvanized Steel Composter/Rubbish Burner Animal Proof/Animal Resistan Lid $47.99 versus the $54.99 price in the store. I really needed this item. I was not offered any possibility of charging me the price listed online. I'm not sure anyone really cared. Very disappointed in the way this was handled. I was logged into the store location (Old Shell Rd) for my search and there was no mention of a price difference on Website at the store location. I know they don't treat all customers this way, as I have observed differences over the years, depending on who's working. Again very disappointed in the price difference and how it was handled.

    It's a brand new store on Spring Hill a short drive from Langhan Park & Charles Woods Japanese…read moreGardens. Construction still going on in the parking lot, which was blocked off on SpringHill, I had to circle around, head south on MacGregor, then turn right and enter parking lot on Museum Drive. That is my only complaint, the parking lot situation. Store is so brand new, it reeks of new merchandise, which kinda did a number on my sinuses & stomach at the same time. As soon as I entered, a nice staff member directed me where I needed to go to get some drain cleaner. FYI ALL SOUTHERNERS THIS PLACE HAS TONS OF AIR CONDITIONER FILTERS IN ALL SIZES, AWESOME!!!! Also had other cool stuff, BBQ's, Grills, Paint Center. So much easier shopping here where you can find everything versus Lowe's or Home Depot. Great place, friendly staff.

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    The Home Depot - gardening - Updated May 2026

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