I chose to shop local instead of the big box stores for a kitchen rebuild. I went to GCBS and…read moreexplained to them my project and asked if I could return the unused plumbing supplies after the build. I was told that I could. Then after the build they informed me of a 15 day limit on returns. I guess they think I can I can build and plumb a kitchen in less than 15 days. That's why I will return to the big box stores. They are cheaper and they understand! GCBS does not.

Keith at Gulf Coast Bldg Supply was such a great help. We had been to 3 different stores looking…read morefor a part before we stumbled into this place. Keith was with us the entire time helping us figure out we needed and how to make it work. Amazing guy and amazing place. Give them your business!!!

Reading the one and only review I have to say something. Maybe it was a bad day there or different…read moremanager but I have had nothing but stellar customer service by both phone and in person. LOVE this store!!!

Worst customer service ever. I walked in with a paint can ready to purchase more paint. No…read moreacknowledgment. Waited at least 20 minutes with still no acknowledgment. I watched 2 other customers walk out before I did. I will drive to Pensacola before I come back here. Awful.

After spending over $200 dollars on Christmas greenery, I made the statement, jokingly, to the…read morecashier, "With this much stuff, you'd think y'all would have a "buy one, get one free offer". The cashier quickly told me with a disrespectful tone and attitude that "They do not have a buy one, get one free offer nor have they ever had a buy one, get one free offer." This was a young girl/woman, and I guess I should have expected something like that from today's younger generation that have no personalities or respect for anyone or anything. I would have thought that Hobby Lobby being a Christian based business would train their associates to treat customers with respect. My wife frequents Hobby Lobby, but this experience has may her reconsider if she will ever patronize the store again.

I have come here for years. It is the most fun store for diyers like me. It has most of my needs…read morefrom paint, to sewing stuff, to woodwork, metal work, Leather work, home decor, and is great for homeschooling families for school supplies and science stuff. The home decor is usually very cute. The prices are meh. They hike them up because of all their sales that go on. So, the sale items usually end up being regular sale prices especially the 40% sales. The only time in home decor it's an actual sale price is 60% off. All of this in my opinion. The staff is usually nice. The place is usually clean. I enjoy coming here.

Staff is unfriendly and rude. A friend was accused of shoplifting and when proved that he was not…read morethey continued to harass him. After he left, they started harassing me. Was down right embarrassing and unprofessional considering I spend a lot of money in that store! I'll take my business elsewhere before going back into that store.

Typical Hobby Lobby. They already have Christmas things on display. Kits for making decorations…read moreare available as well. Small material selection but quality what they do have. Large frame shop and do it yourself frame area. If it is not on sale this week....wait a week and it will be!!!

This was the worst customer service experience I have ever had…read more I waited approximately 30 minutes in line. When it was finally my turn, the cashier, Diane, made two very brief attempts to process a payment (30-60 seconds) and then abandoned my transaction to help another customer. When I explained that I had already been waiting for 30 minutes, I was ignored. After she returned, I repeatedly told her the ZIP code being entered was incorrect and that the transaction would be declined. She ignored me multiple times, continued processing the payment, and then acted surprised when it declined. When I pointed out that I had warned her several times, she responded, "I wasn't listening to you." That statement perfectly summarized the entire interaction. She was dismissive, argumentative, and unwilling to listen to the customer standing directly in front of her. The situation became even more shocking when she openly stated that she did not want to work there, was only filling in for someone else, and did not want to deal with customers. She then showed me her name tag and identified herself as Diane. Everyone has bad days, but customers should not have to wait 30 minutes only to be ignored, spoken to disrespectfully, and then told by the employee serving them that she doesn't want to be there in the first place. Lowe's management should review this interaction and provide additional customer service training or determine whether this employee is suited for a customer-facing position.

At 3:52 we set up one item to pick up at 5:27 today we canceled the item. I guess they don't need…read morethe sales dollars. Very sad