Very Friendly and knowledgeable Customer Service. The folks in the gardening Department were especially helpful. You get what you pay for here. read more

Today was a stressful day with buying another property with a leak and fixing things up. Also errands around town and I lost my phone. The young lady Taylor from customer service and a gentleman who was up there helped me find it (I didn't get his name or department). He walked around everywhere I had to try and put a new set of eyes on it . Taylor and him were able to locate it and rushed to the parking lot to find me before I left. The two of them went above and beyond and I cannot be more grateful. My phone is a vital tool to our business in town so thank you Home Depot for having such exceptional employees!! read more

The store and their customer service is absolutely pathetic. What's the point of curbside pickup if you have to wait an hour? Such a joke. Home Depot should be ashamed of themselves. read more

Lady helping me in the paint department was nice, polite and very helpful. Thanks for your assistance.

The Home Depot in Jasper, Alabama is a complete joke! Don't even waste your time and go inside the store if you're going to need any help finding something or help getting the right thing. You can try to ask for help and they either ignore you completely or tell you that they're busy and you can ask someone else or when you stop someone to try to get help they absolutely act like you're bothering them by asking for help! I mean isn't that what employees are for? read more

I would give the Home Depot of Jasper GA a 10 star if I could. These guys (Jeff and Laura to be specific) are awesome! (I recently switched over from Lowes to Home Depot over a $15 issue that Chris at the Lowes store in Ellijay, GA would not refund me. I had spent over $25k with the store and still, he wouldn't budge) Home Depot bends over backwards for us. I highly recommend! read more

Terrible customer service. My granddaughter bought closet doors here, then moved to California with the reciept...they're brand new, still in wrappers, Home Depot would not trade them for the correct size, would not give us store credit, would not refund our money. I will shop at Lowes from now on, and never shop qt Home Depot qgain...qnd I own rental houses qnd w big farms...have spent untold thousands here in the past. I do not recommend Home Depot at all. read more

I went to the Home Depot in Jasper two days in a row and neither cashier could email me a receipt. Our cashier was Rebecca today and she was rude from the start. I told her upfront I needed an email receipt and she told me to wait a minute. So I did and when I paid she handed me my receipt. I said can I get an email receipt and she said it didn't give me that option. I told her that's why I told you before you started ringing my order up. Rebecca was rude and under trained. Hopefully a manager will see this and correct it. I tried calling customer service and after 9 minutes of waiting I hung up. I hope all Home Depot's are not like this. Employees need to realize if customers do not come in and shop the doors will close. A lack in management shows at this store for sure. read more

Very friendly staff. Went to find a drain weasel. It took me awhile to find it because it wasn't on the isle with the rest of the plumbing supplies. When I asked for help I was almost immediately directed in the right direction. Touch screen on the self checkout was unresponsive. Had to have it reset. Shopping experience took longer than it should have. read more

Don't bother ordering any appliances from Home Depot. They will lie to you, tell you a delivery date and then call the day before and and say it's been pushed back 30 more days. I'll never go back to a Home Depot again. Great job guys! read more

One of the best Home Depot's I've ever visited. Good service every time I go in someone asks if they can help me. Nice to be paid attention to and get help when needed! read more