Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

Igor and Alex the "gas guru" came out to fix our oven. They responded very quickly to our request…read moreand were out the next day. They worked quickly and our oven is now working and safe. Then Igor checked in with me a couple of days later to see how things were working. I have his card in a prominant place now so we can find it whenever we need repairs!

HORRIBLE customer service! Avoiding this location AT ALL…read moreCOSTS! Even the manager passed me over to an associate Jim. (Although he did have another customer to take care off -- and his direction was simple to the other employee... order the item like normal, not on the registry and price adjust to what her return was). Even I understood his instruction. All Jim did was huff and puff and "ohh my Gawwwd". Really Jim? I'm right in front of you. When I told him there's 2 registry's (because the first one was screwed up from my first visit to this location) he about had a blow out! I thought he was going to turn the table upside down! I said "I need someone that wants to help me.. not huffs and puffs." And Jim just slammed my receipt in front of me, again sighing and puffing. No way am I going to be treated like this. I registered here for my wedding because of their so called best wedding registry program.. Yea right! No one was being helpful! All 3 associates had clueless looks on their faces and not one bit of motivation to help me. Unbelievable! I came to this store 2 times and 2 times only, and both times was blown off without any help! The first time when I wanted to add items to my registry, they literally ignored me.. so I ended up adding items online. And having to research my own brands and items online.. no help from associates about their brands/items. Anywho, thank you Don for finally helping me with my registry. I just hope I have no other returns. Not doing THIS again!

If you remember "Linen N' Things" that was in Hadley (recently went out of business), then I'm sure…read moreyou'll know where this new store is (this store replaced it). It even has the same feel of that old Linens and Things store...Kitchen, Bath, Bedroom, all those finishing touches for your home. What struck me as different as the folks there seem to be a bit more interested in customer service. They were very gentle when it came to asking whether or not you needed any help. The store is well laid out, the Bridal Registry office being the first thing you see when you walk in. The store is set up in a "horse shoe" style floor plan so you end up right back at the front of the store when you're and...look at that...right at the check out area. I was impressed by the large amount of kitchen gadgets and hardware and am definitely going back to spend more time there.

Consider Lowes your new home base. Lowes bills themselves as Home Improvement because I've stopped…read moregoing to many other stores since Lowes will have it. Lowes has also shown a commitment to their local communities, their needs, and values them, and this store in Hadley is no different--I might even consider it a flagship store. Names of countless, experienced people have helped me, and I am sad to say I can only recall a few of them to tell you on my first review of a Lowes. The Lowes staff is always moving around the store, and so have a traveled understanding of many sections. It's a large store. I've met staff of varying ages, histories, and experiences at Lowes. I've gotten new blinds cut, hdmi extenders, keys, and more. I'm sure I could write more since I have a collection of names of folk who have helped me. Somewhere. The only caveat I have for you is that they have a chat bot call system, and you usually need to try different options until you can speak to a human being. It's worth it since I've gotten a lot of help from everybody throughout the store. More names in a future review I hope.

Unfortunately I bought an item for same day delivery and it was not delivered. They informed me…read morethat it was delivered but to the wrong place. They said they cant issue a refund or switch my order to a in store pick up. I spent time opening a case to get a refund and was told i would get an update in 24 hours. I called to get an update and the store associate said there is nothing they can do and that they cant look up the case or confirm that my order was delivered to the wrong place. Now its been 3 days - no refund, no order, no case update, no problem solving. Just inconvenience after inconvenience and time wasted. Now I have to go to the store and purchase the item with no resolution. -5/10 experience.

very nice. cashier was kind and flexible and let us pay half…read morecash half card very nice.

Without Target. Life would be way worse. I do wish our target was larger but they always have…read moresomething my family needs. I know this is true for everyone else. If Target was not here we would be shopping at Walmart and their stuff is worse and they support the Nazi.

This place deserves far better reviews than it has, at least where I go in the Amherst location…read more The customer service is excellent & accommodating & the cleaning has been good for me so far for 3 important items including a last minute bridesmaid gown which was returned to me within 2 days. All the cleaning is green at no extra charge & they clean Ugg boots & do alterations as well, all with a smile. I plan to work with this small business for all my clothing needs. One thing to be aware of is that any items they send out to their Holyoke location to be cleaned might not be returned until after 3 or 4pm on the day of pickup, so plan accordingly!!

They have been reliable for the last 10 years. Also friendly and attentive…read more Turnaround time is good. They always know who I am, even when employees turn over, which has been nice. Clothes are returned in very good condition, just how I want them. To me, cleaners are not the kind of thing to rave about if they're great. Only to complain about if they're not. So let me say this business has been solid friendly and reliable for a decade.

Andrews is one of my favorite garden centers--such variety, all good-looking plants, generous…read morearray--and every time I've asked someone there where such & such plant might be, I've always gotten immediate help. Sometimes certain plants sell out fast, and I've visited too late. But geez, if something you're looking for isn't there, certainly there are a zillion substitutes! It's a beautiful, welcoming place with an incredible selection of pots and garden decorations. The garden shop has such unique, cute, and classy items. All the times I have gone to Andrews, I have never been disappointed. Great place!

Just a wonderful place to purchase all your plants. We purchase all our plants for our vegetable…read moregardens, annuals and perennials. My go to gardening needs. Everyone that works there are super knowledgeable and helpful. CB

Bought our new mattresses here! Highly recommended. I knew they sold furniture, which they do. Some…read moreabsolutely beautiful pieces. But I was not aware they had a very nice mattress selection. We checked out one of the larger mattress chains, but decided to go with Talon Furniture. It just seems the quality of mattresses were much higher than some of the big name brands. And the prices were on par and in many cases cheaper than the larger stores. Jasper was very patient and took his time with us choosing the right mattress. We also went with an adjustable bed frame. Delivery was top-notch. Very professional and courteous. Just an overall wonderful experience. Thank you so much!

I had an excellent experience at Talon. The selections were great, the prices were fair, and the…read morecustomer service stood out immediately. The team took the time to understand what we needed, walked us through a few options without any pressure, and made sure I stayed within my budget. The furniture arrived in perfect condition, and the follow-up after the sale showed they genuinely care about their customers. It's rare to find a store that combines value, quality, and real customer service, but this place nailed it. I'll definitely be back for future purchases.

I drive almost 2 hours to go to this store...I was not disappointed, They were organized, timely…read morewith service and kind. All three of those things go a long way for me....Any problems with my Dyson in the future will be taken there. Thanks so much!

I would give this place 100 stars if I could…read more My 18 year old vacuum died recently and I was practically heartbroken. The idea of buying a new one that might only last a few years filled me with absolute dread. So many products made these days are absolute garbage. I remembered The Vac Store where I'd bought a Miele in the 90s that also lasted forever. I walked in and talked with Tony who was marvelous. He was friendly and helpful and did not pressure me in any way. (He had also helped me troubleshoot on the phone earlier that day and commiserated with me on my old vac not being fixable.) I don't have the kind of income I used to have but I ended up walking out with a new Sebo E mostly because the company offers such a great warranty. With registration Tony explained that I'd get a ten year warranty (7 for labor). Wow I thought, any company that offers that kind of warranty must be making a solid product. I'm very cranky these days about how rare customer service is and how poorly things are made. It was really nice to not feel cranky for a change.

I've been doing business with VIN for over 25 years I have purchased many many items with great…read morecustomer service and white glove service for warranty repairs. I highly recommend this business!

We had a disastrous experience of delivery and damage to our home. Their 2 delivery men fell…read morebackwards down our stairs, dented the machine, gouged our walls and stairs of a newer home. It is challenging to get the repair done as the damage were deep gouges on the landing levels. Challening to replace and repair. We were promised by their logistics representative, that has now left the company to run his own business. Promises have not been kept. I am hopeful that they still might come through. My husband repaired with painting and spackling our walls. The stairs are much harder. I will write again once it is completed. Without the man, Mike, who made promises, and seemed sincere, it seems promises might not be kept. Be careful. They replaced the machine and it came dented, but in a way we couldn't see. And we didn't want another experience with delivery. We should have been compensated for this mess. None yet.

Amherst Farmers Supply has the highest quality bird seed for the lowest price of any store I have…read morevisited in Western Mass. They are a one-stop supplier for anything a native plant gardener like me, or a farmer, could need. Micky and Ashley are knowlegeable and friendly.

Amherst Farmers Supply is a pet supply/hardware store that has way more stuff than one might think…read more I often forget all the stuff they have. Like tons of stuff for canning and maple tree water stuff. I have regrets for not visiting them more. Thus sill change.