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The Home Depot

2.6 (57 reviews)
Open 6:00 am - 10:00 pm
Updated 1 month ago

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Nick S.

I want to talk to someone about your manager Jeff at the Home Depot in Eagle for being so rude over the phone to me about a donation conversation I had just now. When on Sunday, their employees at check out said they would cover the materials needed to build some baseball benches at our baseball fields by the Expo IDAHO in Boise. They are run down and when I went to buy materials at check out they said they would not only give me a discount but the manager would cover the entire purchase on Monday and refund my card. When I called to follow up just now he was very rude and said the store never would do that. I spend thousand of dollars with that store ever year for my business and you guys can't pay for a community project that your employees said you would cover and do stuff like that all the time. Then, I posted this big Thank You Home Depot for stepping up to the plate and helping out your communities baseball fields. Unreal the change and tone of your manger Jeff at the Eagle Home Depot. I don't care about the money. I myself have donated my time and $1,000 to help restore the fields so far. It's the point of telling me one thing and the manger saying the most he's ever done and it's rare is $200 to a project. Seriously! That's nothing at that store. I buy $500 plus every time I shop there for my Business. Shame on you Jeff at Eagle Home Depot! I will be telling all these people about this situation now. Unreal how you acted over the phone! I will be waiting for you with a blue igloo cooler and take you to the train station big guy! See you when you get off Jeff! See how you act in person.

Bathroom remodel: $17,387 did not include the toilet, sink or counter.
Karen C.

10/26/21... When I visited Home Depot last spring, mainly I wanted a new jetted bathtub. As long as I was getting that I decided I'd get new flooring for my bathroom and laundry room and new wall surround for the tub. The in-store Home Depot remodel folks were knowledgeable, respectful and helpful. Really, they were great! In May, 2021, a Re-bath (an affiliate of Home Depot) salesman came to my home. I had been sick for quite a while so I ordered through him and I didn't do any research - my mistake. I put $4500 down and waited for Re-Bath to get back to me with an installation date. Finally that date arrived on Thursday and Friday, October 14th and 15th. The installers, Curtis and Austin, were exemplary in their businesslike approach, their hard work, and their craftsmanship. They were nice guys in every sense of the word. The dry-waller was marvelous in his attitude and ability. I didn't receive what I ordered from the Re-bath salesman. The bathtub was white rather than biscuit (so I canceled the matching biscuit colored toilet). The surround around the bathtub ran from tub to ceiling rather than 3/4 up as I had ordered. I did not receive the towel racks that I ordered. I did accept what came because it had taken so long from the time I ordered to the time the installers arrived. This was due, I suppose, to the current supply side shortages. I do like the finished product. My distress with this project is primarily due to the treatment I received from Re-bath after I had paid in full for the project. On Monday, October, 18th, I called Re-bath to ask for an itemized report on the $17,387 I had paid. That is a lot of money for me and I was really curious how it was spent. I requested a breakdown on the price of the fixtures, materials, and labor. The man I spoke with was not from the local Meridian office but said he would have them call me the next day. I waited but they never returned my call. On Wednesday the 20th I called the Re-bath office in Meridian and was told that they do not itemize expenses but she would email me what information they had. That lady told me that I needed to speak to someone named either Damon or David - that he was in charge of my remodel. I heard his name briefly and can't be sure of the pronunciation. She told me he was leaving on vacation the next day but she would text him to have him call me that evening. I did not receive a call or an email. Because I was disappointed and frustrated, my original plan was to drive to their office for a face-to-face, but, that's a long drive and I decided to see if I could resolve the issue by phone. On Thursday the 21st I called the Re-bath Meridian office again and this time spoke to Damon/David. Never in my long life have I been treated so badly by a company representative. This man behaved like an insolent teenager bullying an old lady, subjecting me to ridicule and mockery. All I wanted was an itemized copy of expenses: labor, and materials - so I would know cost of things like the flooring and the bathtub. Damon/David asked me; what did I want to know, everyone's salary? Did I want to know the secretary's salary at the factory where the tub was made? I made it clear that, no, I didn't want to know everyone's hourly wage. I wanted only one figure - the price for labor. Damon/David demonstrated that he didn't want to have a conversation. Perhaps he wanted to put me in my place. Once, when I was talking, he began talking over me and continued until I gave up. He made a joke at my expense and then said, "Come on. You gotta admit. That was funny." He wore me down and finally said that somebody named Bill would call me the next day. I never heard from them again. What I expected when I called Re-bath was to speak with a professional who would treat my request with respect and do what they could to address my concerns. What I got was a bad night's sleep.

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8 months ago

They typically have what you're looking for at a decent price. The checkout process can be a bit of a hassle, but not terrible.

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6 months ago

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11 months ago

Do not ever shop at this store go to DMV you can't even return something in this place for a store credit without getting bullshit from them

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1 year ago

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2 years ago

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1 year ago

Worst customer service! Never can get any help. The workers on the floor are rude or not to be found!

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2 years ago

They have a fine store here. Excellent service with Xmas Trees. Great store all around. I feel lucky to have this as my "close by" store.

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7 years ago

Has what we need most of the time. Service is knowledgeable. Prices somewhat comparable.

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

Everytime I come here for my landscaping and garden needs, they are so incredibly kind and helpful!

Mentioned in 3 reviews

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I have fallen in love with this store but I have to limit my visits because I always see something…read morenot in my budget that whispers to me "Take me home." Today I was shopping for a unique birthday gift for a friend. I finally settled on a colorful martini glass made in the Republic of Czechoslovakia, but the three red leather art-deco counter stools almost made it into my car. Service was so nice and the display designs imaginative. It was so much fun to browse and find hidden gems.

We came, we saw, we did not buy at this new locally owned resale store. There are a couple of…read morereasons why.. Firstly, the store was sparsely stocked. But mostly because the woman manning the store (yes, I did intend that to be a pun) didn't bother to ask if we were looking for anything or if she could help us. This in spite of the fact that there were only two other shoppers in the place, so not as if there was a crush. Given this is newly opened within the last several months, maybe they are still learning the customer care ropes. But they have a lot of competition in the area as resale stores go so one thinks they'd be interested in top notch help for both buyers and possible consigners. We were in for both reasons, actually. I'm shopping for accessories for particular home location. And I have a hand knotted, vegetable dyed, Pakistan originated, wool area rug that I'm hoping to consign. They did have some rolled rugs standing in the store, so it may be they would take mine. But since the person working there ignored us, only a cursory hello in response to my "hi" to her, I think I'll continue looking for both consignment and buying. Ending on a high note, the place is spotless and some of the accessory items look as if new. THIS N THAT: 1) PARKING: Private lot. 2) ACCESSIBILITY: Once you get in the door, the store is all on one floor with mostly ample clearances between items. But the parking lot here is another of many Boise area examples of parking that does not meet Federal ADA rules or Idaho Accessibility Building Code minimums. Neither for scope nor for design. However, that failure is the the strip mall owner's and not the store's. 3) NEIGHBOR: At the other end of the strip mall you'll find Model Home Furnishings which is recently under new ownership. You'll get a great welcome and helpful assistance from the women working there.

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Cody's Appliance Repair is by far the most trusted company I've ever hired for appliance repairs!…read more Shane was excellent when it came to diagnosing and fixing our Bosch dishwasher, which had suddenly stopped drying the dishes. He was professional, polite, and took great care when pulling the dishwasher out to investigate the issue. He was well-dressed, respectful of our home, and completely transparent throughout the process. Shane ordered the replacement pump and had it installed just a couple of days later. He even arranged for us to have the first appointment of the day! Not having a working dishwasher was a huge hassle, but Cody's made the process smooth and stress free. This was actually their second visit to our home. They had previously repaired our washing machine, which had been bouncing around during the spin cycle. They quickly diagnosed the issue, had the part the next day, and replaced what ended up being a worn out strut. When something you use every day stops working, it's incredibly disruptive. I know I'm in good hands when I call Cody's. I will always call them in the future. Thank you Shane and Loren for the top-notch service and support!

Madeline George Garden Design, Nursery & Garden Center - The little house at the nursery. Seriously wish I could live in it. SO homey

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I've lived in NW Boise for 8 years. Before this I lived a little further south…read more In the 8 years of being in this area, I had never been to Madeline Georges..:or as ima call it, Maddie's. Easier when writing a review. We have 2 nurseries in my area. Maddie's and Edward's. Edwards is MASSSIVVVE. I mean, MASSIVE! It's better than any Home Depot or Lowe's nursery tho. Always buy from real nurseries. Edwards review will be coming after this one. Maddie's! Man, what a fantastic little place. I'm so glad we finally decided to go. Last year we painted our house black. So we, after all these years, decided to put a lot of work into our front gardens. I have personally always enjoyed rose gardens. Had one in Phoenix that was absolutely incredible. I managed to keep them unbelievably beautiful...even in that super dry, DEPRESSINGLY hot environment lol. I had a rose "garden" briefly here at this house. Sadly, I didn't tend to it the way I should have. Anyway! This year...started a new one. Bought 3 rose bushes from Maddie's and 5 from Edward's. The 3 from Maddie's: the "Marilyn Monroe (pics should be included. I believe I attached some) The Pope John Paul II (we needed a pure white rose up against a black background. STUNNING roses! Marilyn is next level stunning, too) 3rd one we got was a a Mr Lincoln. We got him a a few weeks. No buds yet, but we have new life on it and we are super excited to see what comes in a few weeks. Maddie's is a place you can tell where they take VERY great care of their plants. It's much smaller than Edward's. So it's almost like they could do a "one to one" type of thing. Not actually do that, but hopefully you get what I mean by that. It's kind of a bougie place too. That makes me happy. I see that and think....quality ass plants. That's exactly what they have too. The staff is absolutely INCREDIBLE. Some of the younger ones who don't know much about this plant or that one tho...should always refer customers to someone who knows the answers. I say that bc yesterday we asked a girl about care for the roses. With the heat jump last week, the roses weren't happy with that. Anyway, very nice girl was talking to us. Told us this and that and then we saw the manager and said "would she know?" The girl said..."oh she'd absolutely know" Hmm, ok, so we both thought...she probably should have referred us to her to begin with vs telling us to come back to talk to another woman who had helped us a couple weeks ago. I am in NO way trying to get anyone in trouble...especially bc I love this place so much. Everyone there is so very nice. Just a suggestion is all...that if you aren't sure about something in the nursery, remember there is always someone there who will know the answers. Enough with that. I'm sorry if I offended anyone at Maddie's with that. Not my intention at all. Ok, there is a little house on the property. Check it out when you go. It's suuuuuper homey! Looking out the windows too to the nursery is sorta magical...at least for me. That'd be a cool air bnb haha. I wonder if someone actually lived there tho in the past. This place is absolutely wonderful. Edwards is great, too, don't get me wrong. However, again, it's very very large. Maddie's you will always get one to one help with their employees. Edwards, same, but sometimes you have to go searching and sometimes you have to walk and walk to find help. Again, a review for them will come as well...and it'll be good as well. Maddie's also has this amazing dog who is super chill. I saw his name online but ugh can't remember it. Yellow Lab. Soooo cute! So sweet. A dog on the property is a major win in my book. They used to carry Christmas trees in the past. However, for like the past 2 years, I haven't seen them :( Now that I've actually gone to the nursery, if they get Christmas trees again, I'll definitely go there for it. It's a tad pricey. However, you are 100% getting top quality plants, flowers, etc. You feel that when you just walk in. Truly is a magical little place. I regret waiting so long to go, but so happy we finally made it there. We will be planting more roses next year and will for sure be getting them at Maddie's. Thanks for reading, YelperGeorgies! Cheers!

What a beautiful nursery! As Boise natives, we've driven by this nursery dozens of times over our…read morelifetimes. We finally decided to stop by to look for some flowers for our spring pots. The owner helped us with some questions and we purchased a nice selection of blooms. It's quaint, but beautifully laid out with a great selection. There are also helpful signs that help organize the different areas and types of plants. We typically shop at Edwards, but it can be very overwhelming with too many options. I appreciate the high quality, yet simple selection that Madeline George provided. Highly recommend!

The Home Depot - hardware - Updated May 2026

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