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    The Home Depot

    2.6 (12 reviews)
    Open 6:00 am - 9:00 pm

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    American Freight Furniture & Mattress - Open To The Public. As opposed to what?!

    American Freight Furniture & Mattress

    2.2(17 reviews)
    1.1 mi

    Deceptive or Inept…read more Not sure which, but certainly one or the other. So let me walk you through our experience in purchasing a mattress at AF. As my wife and I enter we are immediately greeted by a friendly associate one bright Saturday morning. We explain we're looking for a new king size mattress and explain what budget we have to work with. He shows us several models and invites us to try them out and he'll be back to see what we have settled on. We didn't see him again. Next we're met 20 minutes later by Johnny "Charisma", who in a deadpan delivery tells us the mattresses we were looking at were "crap" and for what we need, recommended some other options (obviously $300+ more than what we're looking for, but meh, salesmen). We finally settled on one that was about $180 more than what we were looking for, but we figured the quality and comfort would pay for itself. So we told Mr. Charisma we wanted the mattress. He said none were in stock, but would have to order us one. He asked if we just wanted the mattress or set. We said just the mattress please to which he countered, "I can't just order a mattress, I have to order the set." So....why the option? Any who, we order the mattress only (imagine that) and were informed there would be a $40 delivery charge paid to the driver when they arrive. No problem. He tried talking us into another mattress that was $50 more expensive, saying they're all "basically the same". (Really? Even the "crap ones?") We inquired if they also remove the old mattress.The salesman said they could take it to our dumpster. (It should be mentioned, that both my wife and I are disabled, that's important for later.) So Tuesday comes around and we get the call that they can deliver. They restate the $40 delivery fee and say it has to be "cash only." I said that I was not informed it was cash only, as I only had checks. Plus, being disabled, it isn't easy to get to our bank. He said the delivery men were not a part of their company and were, in fact, independent contractors (and only working in cash tells me there's some tax evasion going on). However, since I did have a doctors appointment that Thursday, I could swing by and hit the ATM. They said ok. Now, Thursday comes, I have the $40 (in untraceable, off the radar, cash) and they said they'd be out. At 1pm, they show, and before even a "how do you do", they ask for their cash. My wife then shows them the bedroom where the new mattress goes. She told him where the blue dumpster was to which he said, "ohh no, we don't remove mattresses." I said that's not what Mr. Charisma said, and he pointed out again they don't work for the store, so "whatever." I said, well take it back. We can't physically move the old one ourselves. I called AF to cancel my order and the salesman went into customer service mode and said he would make it right. He would call them and call me right back. 2 hours later, I end up calling. He said they're on another delivery and when they're done he'll get an eta and call us back. 2.5 hours later, I call AGAIN, and talk to someone who has no idea what I'm talking about (I think it was Johnny Charisma again, but I can't be sure). After being on hold awhile, (enough to write the bulk of this review), he says the previous guy had no business making that promise as they have no authority over the "2 Men And Don't Give a F&$#" delivery drivers. So I said, cancel my order. Now, bear in mind, they have the mattress, and they have the paperwork, yet if we want our money back we have to go there and sign forms and what not. So we'll be off to see them Saturday, and never deal with them again in life. Be sure to follow our adventures in mattress purchasing as we will be going to Quality Mattress Outlet, where I'll write a review on the experience there. ***UPDATE*** In under 5 hours from writing the original review, I have been in touch via message/email/and phone with customer service, corporate, and the store manager. To their credit, they did rectify the situation and delivered the mattress (and removed the old one) @ no charge. I was impressed with the promptness of the response and I'm now a true believer in Yelp. To be fair, I did raise the rating from 1 to 3 stars. It should of been a 4 or 5, had this been the case from the beginning. Alas, the bulk of the issue stems from the company they sub-contract with, and they would be wise to find someone else more willing to work. I'm not going to need a mattress for awhile, but the wife and I will think about using AF in the future.

    I have a previous review somewhere regarding this issue. To sum it up: purchased the Tide anchor…read moresofa in December. Noticed some of the cushions were not as high as others but assumed it was due to how it was loaded/stacked so decided to give them time to fluff up. They never did. By Feb, 2 spots of the couch were sinking, and it was creeking under the weight of a 15 lb dog, and the armrest side of the smaller side sounded like it was coming off when you sit down(like it was separating from rest of frame). Made several phone calls and got the runaround about warranty, store said its not on them, Peak Living said yes it had to go thru store. Once store agreed to replace i was told "base only, no cushions"... um no we paid for a whole sofa you will replace with a whole sofa. It took a month and my 1st not great review - before someone higher up at AF contacted my husband and said they were replacing it cushions and all. So... they bring replacement. I checked all cushions which definitely seemed brand new this time. Here's the reason for this review.... Tell me why, a month or so later - we have THE EXACT SAME ISSUES W THE REPLACEMENT?! Same sinking cushions in same spots, same creeking, same sounds in same spot like its coming apart! At this point we just want refunded our $1500 so we can go find a better sofa because at this point its either furniture that is being stacked wrong and damaged during shipping/delivery, or its shotty craftsmanship of the sofa to start with.

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    American Freight Furniture & Mattress
    American Freight Furniture & Mattress - Wnd cushion is sinking and leaning forwards, just like last one. This armrest sounds like the wood is breaking when you sit down.

    Wnd cushion is sinking and leaning forwards, just like last one. This armrest sounds like the wood is breaking when you sit down.

    American Freight Furniture & Mattress - Half the furniture is boxed up and/or shrink wrapped onto pallets

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    Half the furniture is boxed up and/or shrink wrapped onto pallets

    Martin's Appliance & Home Furnishings

    Martin's Appliance & Home Furnishings

    1.0(3 reviews)
    3.2 mi
    $$$

    Don't buy from these people! We bought a washer they claimed was refurbished and worked great in…read moreJune (this year) for $400 and it quit working this month. They refused to do anything because it was 2 days past the 90 day warranty! Repairman came and said it's not even worth fixing! It would cost $400 more to fix! I don't know how these people sleep at night knowing they are thieves!!!!

    CUSTOMERS PLEASE BEWARE!!! This company is nothing short of being opportunists & scam artists. The…read moreonly thing "professional" a/b this company is the fact that they are professional cons & scam artists who prey on innocent ppl who need their appliances fixed. Recently we were having problems w/ our fridge/freezer not staying cold properly & the fan was making a loud noise. We called this company to come out & fix it. Unfortunately we didn't do our research or read any existing reviews. In hindsight had we researched or googled the owners name we wouldn't have let these ppl step one foot inside of our house. The two men that came were not only completely unprofessional but they had no clue what they were doing & didn't have the slightest clue where the control panel was located. They were asking me like I should know & even wanted me to contact my husband in hopes that he would know. After much debate & a lot of poking around in the freezer they did find it. After an hr of not really doing anything much they decided that they would put a new fan blade in & were adamant in telling me that if that didn't fix the problem that they would have to return & replace the control board which is a $200+ part. They made sure to inform me that if we didn't want to pay such a high price to fix our fridge that they sell them at their store & that would probably be the better solution. A few days later & our fridge/freezer only got a lot worse. My husband & I decided to call another company to get a second opinion & were absolutely shocked & horrified to say the least when the other company opened our appliance to find that the defrost thermostat wires had been intentionally cut. The only ppl that had access to our fridge was martins, my husband, myself & our 3 small children. Needless to say that myself, husband & children would not have done something like that to our own appliance. We were so upset when we found this out mainly b/c that could've sparked & started a fire which we could've lost everything including our lives. Not only we found that sabotaged but we also found out that they replaced the fan blade w/ the wrong one which resulted in the air being blown in the opposite direction. Martins ppl knew this b/c they took a part off of the ice compartment & wedged it in front of the fan to make it appear that the air was blowing up the way it should've been. So not only did these ppl maliciously cut wires in our appliance but they also "jerry rigged" it to appear to be working properly. The only conclusion that we could come to was martins did this in an attempt for us to call them back to fix our fridge that they sabotaged or so we would buy a new appliance from their store. My husband made several calls & trips to their store & was told no matter what they don't give refunds whatsoever. Please please ppl if you need someone to service your appliance please contact anyone else but this company. There are good honest ppl & companies out there & martins is definitely not one of them.

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    Martin's Appliance & Home Furnishings

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    The Home Depot - gardening - Updated May 2026

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