My family has purchased all our recent appliances from Fortin's. A few years ago, during the…read morepandemic, we ordered a new fridge. It took a while to arrive, as was the time, but no longer than any other place quoted us. We had great delivery, including bring it upstairs. More recently, we bought a new stove. Ended up getting a showroom display because it was the last one, so we got a great deal on it. The staff and owner were very helpful in finding us something that was perfect for us. It's an induction top and exactly the right size and shape for our kitchen. It has been working exceptionally well for us and we are so happy we switched to induction! Overall, we have just been pleased with the durability and service, especially compared to other places we have shopped for appliances over the years.

Fortin's is The Best; wish I'd found them years ago. I am now a diehard fan and have been very…read morehappy to tell everyone who loves my new living room area that they should start with them because their search will end at Fortin's!!! Darren was a great help as our salesperson; both the selection and the variety of choices were large, but he never hurried me. It seemed to be all about making the customer happy! Their prices were very reasonable, and they will work with you. Mitch in the delivery department happily allowed me to change the dates in order to give us time to replace old carpet before the new items arrived. The kids who delivered were great!! It was on time, quick, neat, and noooo problem. A small glitch about what was to be removed/disposed of was handled quickly with a phone call, leaving a happy customer. Seriously, these people are the best----from the greeting as you first come through their front door to the minute the delivery crew smiles, thanks you, and walks out of your home leaving you with a beautiful and comfortable new living room like mine!!

My husband and I went back down to Topsham to purchase a new washer and dryer. Out sales rep was…read moreKyle. He actually was our rep last year when we needed to replace our dishwasher. He was very knowledgeable and wasn't pushy. He gave the information and let us make the decision. Today, the washer and dryer was delivered and installed. Both young men were on time, efficient and respectful of the property. They did a great job!

It's possible that I didn't get the full Agren experience because I did not visit the store. I knew…read moreexactly what I wanted and called them to place my order. It took five (5) calls over two week period to speak to a person. I left messages telling them I wanted to place an order - never received a call back. When I finally did speak to Robert (7/7), he took my order and his confirmation email stated "I will monitor the status of your order and send you an update as soon as I have one. I would anticipate at least 2 weeks but may get it sooner!" By the end of the month, I hadn't heard anything from Agren, so I called again. Robert told me he would never have given me a delivery date and that my order hadn't arrived. Said he would check on it and call with an update. Crickets. Three weeks later, I called again and spoke to Kevin, who told me my order had arrived "a few days ago" and scheduled a delivery date. Robert called a few days later to say he saw I spoke with Kevin and had scheduled delivery. Totally unnecessary call to my mind other than him letting me know that the fridge had "just arrived" so it wasn't his fault he hadn't called me. The delivery guys were great, and I do love my fridge, but my interactions with Robert and the lack of response from Agren sales made me feel like my business wasn't important to them, so I will shop elsewhere in the future.

On June 10th when our fridge died we went right to Agrens, our go to store. We were floored to find…read moreout that a delivery of, in stock, fridge wouldn't be until JULY 8th. We went to a competitor and a new fridge the next day, they even offered a loaner. Thank you LP APPLIANCE

They may have been in the past but the service is horrible. From trying to play phone tag. No one…read morecalls back and unprofessional installers.

The store usually has what we need and the discount carts always makes us spend more than we had…read moreplanned for the trip :) There is plenty of parking and the staff does a great job keeping the lot clear of cart and flat beds. When we enter the store, there always seems to be clustered chaos by the customer service desk, not sure why, but sometimes it's kind of in the way of guests trying to pass by. We have always had to try to find things on our own, but it would be nice if there was a staff member available to help for finding obscure things. We typically got to the Paint desk and that person has to radio for help. We wish the online product information for the local store stock was more accurate, but I know that may be hard to track in real time. We always use self-check out and the staff there is very attentive and on the spot to help and or clean the station after each use. It's a fine place to go if you're in the area.

Big store hard to find staff in the floor. Great friendly helpful guy at the customer service desk…read more Other staff were distracted, disconnected and were generally no help. Great prices in what I did find on my own

We used to visit Estabrook's who we lived in the Brunswick area, but since moving to Randolph, we…read morehad to find a great garden center in central Maine. Well...Longfellow's is IT. It's huge! Has everything one needs for home gardening and landscaping. Plus an amazing gift shop and kitchen store. Nothing seemed overly priced, it's as expected. So that was good. We stocked up on perennials for our new house and loaded the car up with soil and compost. There's employees all over the place, like little worker bees. So someone to answer any questions you might have, or to locate a person who can.

Always a pleasure to visit Longfellow's. Plants are well cared for and robust. Staff is…read moreknowledgeable, friendly, but also welcome you to stroll aimlessly for hours.

Exotic & Rare Plant Shop is TOP NOTCH. Beautiful and healthy plants. You can visit the shop or…read morejoin one of their auctions and have them shipped to you. Always arrives in PERFECT condition!

From the owner: Welcome to Exotic & Rare Plantshop!…read more We are a small family business- located downtown Augusta, Maine. Visit us in person every day from 8am-8pm by appt only or shop online 24/7. We offer a wide range of house plants of all sizes, some are even sourced from different countries, including exotic and rare varieties. Whether you're looking for unique additions to your indoor jungle or seeking cuttings to propagate your own plant family, we have you covered. Stay tuned for our weekly new plant drops, ensuring you always have something fresh and exciting to explore. Visit us in person or place an order for shipping. We can't wait to help you find the perfect green companions!

They are just so nice and caring !! And they make the most beautiful bouquets !! I highly recommend…read morethem !

I recently ordered some "Get Well Soon" flowers for a remote coworker, as he had mentioned to me…read morethat he'd be having surgery. Since I wanted to ensure they were fresh flowers, delivered in a vase, to arrive on the day of his surgery, I decided to order in advance directly from a local florist versus the 1-800 online option. I found Augusta Florist and ordered on their website. Unfortunately for my coworker, the surgery got postponed, TWICE! Fortunately for me, I ordered directly from Augusta Florist and was able to call them both times and request a cancelation. They refunded me the entire amount both times, without hesitation! The third surgery date actually happened! My coworker got his surgery! But I forgot to order the flowers!! I had been so busy/caught up with work that it just slipped my mind. The day I realized it (this past Monday), I went online and ordered right away. If you order by 1pm, Augusta Florist can deliver same day. I submitted the order shortly after 11am and just before 1pm, he messaged me saying the flowers had arrived! WOW talk about fast service. I chose the "Locally Grown in Maine" (Deluxe) bouquet and it was gorgeous!!

Had some flowers and small landscape work done at camp. Margo and her son did the work. Margo is…read morevery creative did an outstanding job. Can't give her enough stars. Thank you for all you do

From the owner: Potted flower arrangementsread more