It took over a week to get scheduled for a service. once they contacted me it took a week to get an…read moreappointment. Then it took a week for parts to arrive and another week to get the machine repaired. Except when I arrived home the machine was still broke, the tech nor the company contacted me and they have been paid since they diagnosed the problem. Not a good way to do business.

We ordered gas logs for our fireplace at least two -three months ago. First time they ordered the…read morewrong logs, second time supposedly sent to wrong store. Now it is smth else. Still waiting, still no timeline. I only find out information when I call, not because they are communicating with me. DO NOT RECOMMEND!!

Jason repaired the broken water dispenser line on my fridge door and walked me through the MOST…read moreLIKELY cause(s) in order to prevent reoccurrence...

I spoke with Karen about our ice maker leaking to the point that it was about to flood in the…read morekitchen. She worked diligently to get a service tech out the next day. Michael was very knowledgeable in how to diagnose what was wrong and soon had us up and running. He was very courteous and seemed to love what he was doing. He spoke highly of his company. Thanks agaon

Love this place. They sell dog treats that are also good for humans to eat. I bought a rubber ducky…read morehere! But I'd love to know why there's a yum yum bottle in the lotion section.

Considering the fact that this is the only Target in the Albany/Leesburg area, it's not too bad…read more It's extremely small compared to other Target and I feel like it would totally THRIVE if it had more to offer like a pharmacy, bakery, deli, etc. They do not have everything that other Targets have which is upsetting because I love Target for their natural cleaning and beauty products. Even their grocery section is small. May seem big to people who have never seen a Super Target, but again, they could totally offer more. Interactions with employees can be hit or miss. Some of them are really professional, while others yell at each other and blurt out their entire business. I will give props to their pick-up employees. They were quickly even when they are busy. The store itself is fairly clean. But again, you cannot expect much from this location simply because it's Albany.

It was great I appreciate you finding a professional for me. I did not wanted a shady mechanic so…read moreI'm so grateful for your help. I kept his number incase I need him again for anything else

From the owner: Willies Appliance & A/C Repair is a licensed, Family-operated HVAC & Appliance Repair company in…read morethe Albany, GA Area. From regular maintenance and repairs , we’ve got you covered. We offer competitive pricing. We can tackle a wide variety of appliance malfunctions. From refrigerators and washing machines to ovens and dishwashers, their certified technicians can diagnose and fix most household appliance issues, getting your home back to running smoothly. We have 15 years of excellent appliance repair service."

My husband and I visited today, & the associate Noel informed us of a discounted price if we chose…read moreto finance. We opted to go that route, but I did not consent to open a line of credit under my name, just my husband's. She proceeded to send my information to a bank (which I realize now is a red flag to ask for my personal information), and had a hard credit pull done under my name AND my husband's. I repeat I did not consent to a hard pull on my credit under any circumstance. Only my husband did! All this to say, I would reconsider your furniture shopping decision to a store with more caution and experience when considering the purchase of furniture.

Briana was very helpful. She took her time to allow us to look and decide on what we wanted. Then…read moreshe ensured we were getting all the discounts we could. After that Carol was also very helpful with the paperwork and getting everything finalized. Because the bed we wanted would not be available for a month they loaned us a frame until it came in so we could get off air mattresses. Would definitely recommend giving this team a try to help you and in the future we will return to them.

I should have known better I purchased the washing machine it worked a month now the water will not…read morefill up and it gets stuck on rinse I tried to explain I didn't really have a way to bring it to them and because it's a few days after a month I'm going to have to pay for them to fix it few years ago bought a refrigerator from them the man came out he couldn't fix it so he brought another one apparently they only stand by their products for a month don't get fooled you'd be better off to go buy a brand new one

Good place for an insult. A washer or decent customer service, not so much…read more We found the washer we wanted--repaired, of course--from Febles' Tallahassee location, near our house. We were uncertain given the reviews, but went for it because they offered a 120-day repair warranty. 94 days after they installed it, I smelled smoke during a load. Ran to the washer, stopped the spin cycle, and opened it to find smoke billowing out and burn marks all over the crumbled rubber of the gasket. It was clearly spinning off-center. I tried calling and texting the shop repeatedly, to no avail. In desperation, with a few days left on the warranty, I called this Georgia location to see if they were affiliated and could tell me what was happening. They told me the Tallahassee location was closed. (Maybe put that on the website and phone message? One never knows whether to trust Google Maps info.) I asked if they could still honor the warranty. The staff person tried to claim it was out of warranty, then once corrected ask for proof of purchase (fair) and had to call me back a few times, but she was ultimately able to say I could bring it in to Georgia for repairs in the next few days. I thanked her but hesitated, noting that driving an hour and a half to Georgia to be told, in all likelihood, that it couldn't easily be repaired (seems like a cracked tub arm) was not what we signed up for when we bought it counting on the warranty. She said she'd call me back. I soon received a call from the irate owner informing me, in ever-rising tones, that I had to bring it to Georgia for repairs, and they hadn't expected to close the Tallahassee branch, and the reason they'd had to close it was "BECAUSE OF CLIENTS LIKE YOU! YES, LIKE YOU! So listen to me, you can either bring it here or you can SHOVE IT UP YOUR ASS!! click" Great customer service would have meant looking for options: offering a partial refund, or a discount on some other item (wouldn't have been able to take it, but would have been a nice gesture), etc. Acceptable customer service would have been, "Sorry, it's an unfortunate situation for everyone, but repair is all we can offer given the unexpected circumstances." It would still have been concerning that their products seem so often inadequately repaired, but I would have respected that response. What I do not respect is losing her shit and insulting me. Running a small business is hard. That's no excuse for selling faulty products or taking out your anger on your customers. Maybe look inside before blaming customers for your problems.