Dog Friendly We have been doing lots of projects lately and I appreciate your staff being so open to allowing us to include our pup We got great customer service on Friday read more

The Home Depot - Pet friendly - Nurseries & Gardening Near Me - Abbotsford, British Columbia

Our hot water tank stopped working and I needed a new thermocouple to get it back in working order so we can do dishes and shower. I thought it would be a quick in and out with some help from the staff but boy was I wrong. I couldn't find anyone to help me in regards to what I was looking for but a fellow who was on one of those high step ladders directed me to the appropriate aisle and where the product was specifically. Kudos to him!!!! The part came in two sizes being 24 and 30 inch and I had to look around to find someone who would be able to help. There was a guy in the plumbing area but he already had two pain in the ass customers he was helping so I walked around that department with my daughter for about 15 minutes until I finally flagged someone down. Sadly the guy I asked said the worked in the paint department, said he was going on his lunch break, and then walked away. Thanks for nothing!!!!!! With that being an epic failure I proceeded to the customer service desk to see if they knew anything about the correct size and if they can look up the model and serial number in the computer. Instead of assisting me with my question the girl who was helping me pretty much told me that I should just buy a new hot water tank because mine is old and outdated and I can get one from them with a rebate for $300 providing it is installed by them. Using my logic I thought $10 part as opposed to a $300 + hot water tank? that was a no brainer. Go to Andrew Sheret plumbing wholesale instead as they have actual experienced tradespeople there as to some sale lady trying to upsell you something you don't need. read more

bought a dryer from Home depot about a month ago, it arrived broken and I am still trying to get the replacement. Home Depot Customer service is the worst I have ever dealt with. I will beat my clothes on a rock by the river or use blocks of ice to cool my food before I ever buy another appliance from home depot read more

This store is terrible. They have the worst customer service. I bought a paint brush to touch up some paint on the wall in my bathroom. I got the paint ready to go and opened the brush and found to my disappointment that it was cheap plastic and the handle was in pieces and detached from the bristles. I used the brush without the handle, washed it and then took it back the next day assuming that they couldn't sell it anyway so it should not be a problem. When I returned it the manager was at the return desk and said that I should not have used the brush because now they had to call hazmat. He was so rude, accusing me of making a huge bio error as if they had never had a used paint brush returned and now it was going to be a horrible and expensive inconvenience for him. I received no apology or understanding that I was inconvenienced by their cheap and faulty product by having to come back to return it. I will never shop at Home Depot again. read more