I brought some figures in here to trade through recommendation of a friend. I was trading for credit to the store, as I am an avid statue collector, and they did have some nice, albeit overpriced, pieces. I showed them the figures I had, and they searched eBay for the value of my figures.
Now, when I said "searched eBay", I mean searched for the absolute lowest prices that things weren't even selling for. A figure that sells for $70? They say it sells for $30, and will give you $10 in credit for it.
I dealt with a younger gentleman, more of a boy (Couldn't have been older than 20, wasn't even wearing a uniform), who was too busy on his iPhone to really help me. Another employee said this child was the manager. He insisted my $500 worth of figures was worth $100 and he'd give me $40 in store credit. It's not like they were even opened, they were mint figures. When I said I'd take my business elsewhere, he remarked "Fine, not like we needed your s**t here anyway."
Absolutely terrible service, overpriced items, and staff that has no idea about the value of things they're selling. Take your business elsewhere, I recommend Acme Superstore. May be a bit of a drive, but they'll actually make it worth your while unlike this poor excuse for a hobby store. read more