My name is Gabriela Aguilar, and I wanted to take a moment to make sure the owners of this company…read moreare aware of the incredible team you have at the Galleria location.
As a business owner myself, I understand how difficult it can be to find reliable, hardworking employees. However, your team goes far beyond that. Wayne Cooper, Ryan King, Katie Brague, Ryan Pridgeon, Blane Graham, Emily Hewgley (who we miss very much), Jessie Roths, and your newest addition to the team, Ashley Tratchel, have exceeded all of my expectations -- not only in customer service, but also in professionalism, work ethic, attitude, patience, cleanliness, problem-solving, and overall dedication.
I am sure there are many challenging days behind the scenes, but from the customer's perspective, they handle everything with grace and professionalism. Since I have been coming here, I have never witnessed signs of discomfort, stress, or bad attitudes, even during the busiest times. If someone is unavailable, they always make sure to follow up in a timely manner.
The effort they put into caring for and supporting every member truly shows every single day -- and I am not exaggerating. Walking through the doors and hearing someone say, "Hi Gaby," genuinely brightens my day. Many times, that friendly touch is exactly what I need before starting my day.
They are truly an example of what a dream team should look like. This not only reflects an outstanding staff, but also strong leadership that clearly knows how to support and care for its team. I sincerely appreciate every one of them, and I hope this recognition reaches both the company leadership and the entire office. They are absolutely an example to follow.
