This is a family owned jewellers that offers a wide range of watches, jewellery and gifts…read more They stock china, glassware and Swarovski crystal as well as christening gifts. The staff are as helpful and attentive if you call in for a new watch battery or to make an expensive purchase. They have a small selection of second hand jewellery and offer a repair and alteration service as well as full jewellery re-modelling. This can be great if you have pieces that are no longer worn. Parking is available outside and there is a car park just a few hundred yards away.

Prices inviting you to buy pay as you go phones and then told they "don't as a franchise" sell what…read morethey are offering on their price tickets. The lass literally told us to clear off to asda. Rude!

I was quite grumpy about having to visit this shop at all as it was as a result of being sent an…read moreincorrect item by O2 when I'd upgraded my phone online. However, my problem was resolved quickly and efficiently and normal service was resumed in my mobile world, so all's well that ends well I suppose :-)

I took my show jacket in for repair. It had been cut off my by paramedics after a bad riding…read moreaccident. I received excellent customer service, and a top class, professional repair from T & J Hooley. The staff were very pleasant and most helpful. Thank You so much for doing such a great job, and for saving my beautiful, sentiment jacket. Would have absolutely no hesitation in recommending you to anyone A huge Thank You

Stay clear at all cost! Very disappointed! If you need…read moreanything altering please take my advice and take it to the electricians next door, they would do a much better job and I'm sure you will receive a much warmer welcome and far friendlier service! I Asked these amateurs to sew a badge on a blazer for me, simple right? That's what I thought. They quoted me £30 which I thought was expensive but was prepared to pay for a good job as it was an expensive jacket and a very rare badge. When I went to collect the blazer, the badge was absolutely ruined!! They had damaged the gold braiding around the perimeter of the badge. Obviously done by the machine they had chucked it through! At the price they was charging sewn on by hand didn't seem to much to ask. This was not just any old badge it was a vintage Cunard crest badge which had never been taken out of the packaging and that had taken me two years to track down. When I challenged them about the damage they denied they had caused it, even though I produced a picture I had taken the morning I'd taken the jacket to them to see what it looked like. I asked to see the manager and I was absolutely gob smacked to say the least to find that the person who was dealing with me so poorly was the owner..... she had the attitude of a sixteen year old school leaver on work experience, the only thing missing was the chewing gum. Her customer service was absolutely disgusting at best. I'm sure the owner will come back to this review with some sort of smarmy reply judging by the other bad reviews she's responded to but I'm not prepared getting into tit for tat I just wanted to warn others from experiencing the same as me. There are far better shops you can choose and much more reasonably priced as I found out to my cost. I'm amazed shops like this even exist. I wouldn't ask them to repair a hole in my tea towel.

Extremely rude staff . Beware they offer no refund even though theres no sign to let you no .I…read morespent 500 on a ring my partner did not like it so I tried to take it back and was only offered a credit note witch I did not want .I tried to complain but was told theres a good solicitor round the corner he then accused me of taking the ring so my partner could were it for one night then bring it back .they is a very nasty staff and extremely rude .once that have your money they don't care .I would recommend people stay well away from this shop .shocking service in this day and age .beware that are very over priced to.

This is a truly dreadful jewellers and most of the people I know feel the same way…read more My own personal experiences have been awful. I bought my unique, pre-owned engagement ring this year (not from Sherratt's) and after a couple of months the band on the rear began to crack. I took it in to Sherrat's and asked them if they could either repair the band or replace it altogether by removing the shoulder of the ring and re-soldering onto a new band (which I would obviously pay for) The lady behing the counter looked at it and informed me that it was completely irreparable and the best thing that I could do would be to part exchange it for one of their rings and pay the extra. I explained that I didn't want to do this and would try somewhere else, at which point she became very pushy and rude and tried to force me to part exchange my ring with them. I had also taken in a gold band that I needed to have enlarged by about 4 sizes and I asked if it would be possible to do this by adding extra gold (again, I would obviously pay for this). They took the ring and told me that it would take 5 days to get back to me with an answer. This seemed a little odd as I believed them to have an on-site jeweller but I left the ring with them and returned when they said. Once more I was told that the ring could not possibly be enlarged by that many sizes and even if it could, it wpuld cost me between £40 and £50 purely for the extra gold. Again I was advised to trade it in with them in a part-exchange sheme. I declined and went to another jeweller's further down the same road. My irreparable engagement ring was fully restored on a brand new band and the other ring was enlarged at a cost of £11 in total. I got the distinct impression that, had I been willing to spend a few thousand in the shop, I would have been treated very differently. Not a nice feeling for anybody and I would recommend for people to steer clear unless they wish to be made to feel like second-class citizens