There are not many options for great medical care in Walla Walla, so I was surprised when this clinic had no wait list. But I quickly learned exactly why there is no wait to get in here. Even just using urgent care as your PCP will be better for you. I certainly got much better care at the urgent care than at Heritage clinic.
I had extremely low expectations, and even then was blown away at how terrible my overall, months long experience was here.
On my first visit, Morasch called me 'Princess' and told me I didn't look autistic, which should have been the red flag of all red flags, but I was desperate. One can not "look" autistic, that is not a thing, not to mention that no middle aged woman wants to be called princess by your medical provider, how condescending.
He had me come in every 4 weeks for several months, but I noticed that I was just going in to hear him talk about himself and not at all about any of my actual medical concerns. I was repeatedly dismissed and he just talked over me the entire visits. I got to hear a story about his friends Yacht and about what kind of wine he likes, but he didn't ever say much about why I was actually there.
Once I realized he had no actual intent in doing his job as a medical provider, I started questioning why I needed to come in so frequently and wasn't given a clear answer, other than for SSRI's. No other doctor in the past has made me come in that frequently for a low dose non habit forming medication. In the few months I was a patient there, they canceled THREE separate appointments last minute and tried to reschedule them for times I couldn't make. My appointments needed to be postponed until the "Dr." was back from vacation, which resulted in my prescriptions just going unfilled. I was back and forth with my pharmacy and with the clinic and it took several weeks to get my prescriptions finally filled and this happened MULTIPLE times. Every single time I needed refills, it was the same thing. His lack of response and action caused me to withdraw from SSRI's (that I've been on for years prior) three separate times, which really affected my life and caused my medications to no longer work for me.
I asked him to sign an accommodations request for my job due to this greatly affecting me, and he refused, instead signing a paid leave form, which my work would not accept for my type of accommodation request. I ended up having to quit my job that I'd had for a year and a half, directly because of the absolute lack of care I received from this clinic. Luckily, my OBGYN has heard all of the horror stories about Dr. Morasch and was happy step in as an interim PCP until I could get into another PCP with an 8 month wait.
Well, the wait was well worth it and it's nice to have a PCP who actually listens and refills your medications in a timely manner.
Don't bother even trying this clinic out, you will regret it. read more
