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    The Healing Center

    5.0 (1 review)
    Open 9:00 am - 5:00 pm
    Updated a few days ago

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    1 year ago

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    Las Vegas Psych Services - Paul Nguyen M.D.

    Las Vegas Psych Services

    3.9(26 reviews)
    1.1 miEastside

    I have been seeing Dr. Nguyen since 2018. He is the best!! I will never go anywhere else. I've seen…read moreother Drs that didn't listen and would rush me through my appointments but Dr. Nguyen really cares about his patients and makes time when he's needed. From day one I knew he was a perfect fit for me.

    Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

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    This was posted years ago and has not changed.

    The Healing Center - c_and_mh - Updated May 2026

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