I'm new-ish to the UK and finally registered with my local GP. Hawthorns was one of 3 options for our post code and was recommended by our next door neighbor. As a non-EU foreigner, we have to provide a few extra materials for registration. As the surgery is open until 18:30, we thought going at 17:00 to register would be okay, but were told to come back another day before 16:30 because that's when the admin team leave work. Something to be aware of for people in the same situation as us. The reception staff are consistent - same pair works there daily. I've been in enough now to know they will either be really friendly or stressed out. I was assigned to Dr. Patel. I really really like her. She actively listens to me when I talk to her and does not diminish my symptoms or wave me off. It's been easy to get an appointment in a timely manner and the surgery offers a wide variety of services, which means patients don't have to go through so many referrals. If you're in the Sutton Coldfield/Wylde Green/Boldmere area, I'd recommend this GP. read more