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    The Haven Firm,

    5.0 (1 review)
    Open Open 24 hours

    Services - The Haven Firm,

    Commercial real estate

    Buyer's agent

    Listing agent

    The Haven Firm, Photos

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    11 months ago

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    NAI Michael

    NAI Michael

    (3 reviews)

    After the laughable experience I recently had dealing with two of their agents. Not answering or…read morereturning phone calls. Missing appointments & saying they had nothing planned. I would never Recommend NAI Michael to Anyone that's looking for strong business ethics, as well as good communication & reliability. On the move in date of my lease I was not contacted, but informed after tracking an agent down that they had DOUBLED RENT. COULD NOT MOVE IN on the proposed date etc. I was completely disgusted.

    One of the worst if not the worst management company ever…read more No ethics.Before you sign with them they treat you like a king.Once you sign in they will eat you alive with all the expenses hidden costs etc.... they do not care about tenants they only care about getting their management fees.they will never return your calls.Bad ,bad very bad company.Try to find a property not managed by them. Otherwise you will end up getting screwed with all their fees,late fees etc....Read all fine prints on the lease,do not sign anything with them until an experienced real estate attorney reviews the lease and does the appropriate changes. My advise is still stay away from them they are scumbags .Do not share any of utilities with other tenants otherwise they will get you especially with water bills $500.00/month .They will suck your blood even after death. I will eventually file a complaint with Maryland real estate commission because of their illegal conduct and you should do the same.It is easy to file a complaint .

    Lance Macon, Keller Williams-Metro Home Locators Team - Lance P. Macon

    Lance Macon, Keller Williams-Metro Home Locators Team

    (14 reviews)

    Lance and his team are the best! We first worked with Lance 3 years ago to purchase our condo, and…read moremore recently worked with him to rent it out. He was so helpful through every step of the process, willing to answer any question we had, and help us work through the headache that is DC bureaucracy. As first time home buyers, and now first time landlords, Lance made sure we understood and felt comfortable with all the ins and outs of each process. He is thorough, knowledgeable, responsive, kind, and just an all around pleasure to work with. We will have no hesitation to work with him again in the future, and would recommend him to any friend or family member looking for help in navigating DC real estate.

    We were first time home buyers and Lance held our hand in making our biggest purchase each step of…read morethe way. Not only is Lance a consummate professional, but more importantly he is patient, respectful, and cares about his customers wants/needs. He doesn't want to sell you a house, he wants to make sure you find a place that is 'home'. For my wife and I, as first time homebuyers we both had different ideas of what we wanted in a home. Lance was happy and willing to tour about 30 houses over the course of a year before we found the right fit. Once we found the right house, Lance then went to bat for us, making sure he was in close contact with the sellers agent so that our offer was accepted. Once we closed, Lance was always 2-rings away for a phone call to discuss any recommended contractors or other home topics. He is a great resource for information. When you go with Lance, you're getting someone who will professionally do what it takes to put you in your home.

    Prime Resource Property Management

    Prime Resource Property Management

    (6 reviews)

    I would not recommend Prime Resource as a Property Management firm. The company was easy enough to…read morereach throughout my time working with them, but I was not happy with tenant placement and general customer service. I hired Prime Resource to manage my property at the end of 2019 and allowed them to manage my property for a little under 2 years. I would have likely had better luck managing the property on my own, as the things I aimed to avoid when deciding to hire out happened anyway. I understand tenants are unpredictable, and if the case was a thoroughly vetted tenant, turned bad - this would be forgivable. This was not the case for the tenant selected for my property, however! There were plenty of red flags, easily located by just a MD court search - no complicated vetting needed. The style of management was not proactive, but rather reactive - with most actions being requested by me. Along with the slew of issues with the tenant, to include but not limited to, nonpayment of rent, destruction of neighboring property, disrepair of appliances, several break-ins when none existed before and no further reports of increase criminal activity in the neighborhood; we discovered even more after the property was vacated that could have been mitigated with basic management. The tenant clearly had pets, a non-documented occupant, and was smoking in the home. I terminated my contact with 'no cause' in order to easily move on, but I had a feeling my property was not being managed well. I am glad I did!

    I have been a long time satisfied client of Prime Resource PM and always recommend their services…read moreto those in need. I also appreciate the guidance and advice offered to assist owners who like to be involved with their properties. They always do a great job keeping owners informed if you choose to let their office "run the show". Choosing to work with PRPM is the best choice for your property!!

    The Haven Firm, - realestatesvcs - Updated May 2026

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