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    The Hat Loft

    4.0 (5 reviews)

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    Lids

    Lids

    3.1
    (14 reviews)
    0.6 mi
    $$

    I always stumble into this Lids store looking for something but end up seeing tons of comic branded…read moreitems. They have a wode selection of items but nothing really geared for me. I look for Chargers, Lakers and Padres gear but apparently in Vegas they don't keep these teams on hand since they don't sell... The store is always clean and the staff always friendly but I can't find anything for me. I'm sure I'll be back again though because I visit this mall often.

    Visited lids because I LOVE the variety of baseball caps that they have to offer, plus I have a…read moremembership. I walked in with my husband, and daughter, and a couple of seconds after being in the store, I overheard my husband say hello. I didn't hear anything else except for dead silence with no reply. I looked over and saw the employee (female black with dark glasses) on her phone, failing to acknowledge a customer that just said hi. I picked out a baseball cap, and walked over to her (by the embroidery machine) and she said, I will help you over there, and pointed to the register. Never once smiled!! My husband then told her we had a membership, and in a rude manner........ she asked, "what's the e-mail." Following the transaction, she did not say anything. Not sure what lids expectations are with verbal greetings, and/or eye contact with customers but they should have some type of training to make sure it gets done. Especially when a customer purchases a membership from them. Lids needs to teach their employee how to engage in basic workplace greetings, and customer service. I shouldn't feel like I interrupted her text messaging.

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    The Hat Loft - hats - Updated August 2026

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