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Bowling Green, KY

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The Hardwood

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - The Hardwood

Home interior design

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Carter's Handyman Services

Carter's Handyman Services

(3 reviews)

Started out good went downhill Left a lot of work that…read moreneeds to be fixed Refuse to answer call or text

I contacted him about building a pole barn style garage for me. He began working on it in Oct. of…read more2023, it was completed Feb. of 2024. It was a 30' x 40' x 12', with 2 10' x 10' garage doors and 1 man door, and 2 windows. Also supposed to have 4" concrete slab. We discussed location of the doors and how to have it laid out. I wanted to have 3' from the corner, then the first garage door. Then have a 3' space in between the next garage door. Leaving the final space to be about 14', then have the man door centered in between that area left over, for a little more room in the area. We also discussed having an area with a 6" slab so I could put a car lift in that area. Slow start due to weather, no big deal. Posts go up, here is the first issue. He forgot we discussed 3' from the corner with a 3' space in between the doors. Now I have a 5' space from corner with 5' in between. Which makes my area only 10' now. Ruined my whole plan for the inside. Whatever we'll continue so I can get this done. Suppose to trench from building to house and building to pole for power. Issues with that as well. From building to house, it was supposed to go from closest corner of building to closest corner of house. It ended up going from building corner to the furthest corner of house costing me more in material from that as well. Then the trench from building to pole was supposed to be 30" deep. There were spots in it that wasn't even 20" deep. Now I had to hand dig those and fix them my self after paying extra and paying for the trencher rental for them to do this. On to the concrete floor, it was a 4" slab with 1 garage bay supposed to be a 6" slab. He forgot about the 6" slab part after I already called and paid for more concrete to be delivered. He was going to get there before the concrete guys got there to correct this issue. Joke was on me; he didn't get there until after and they had already started pouring concrete. So now I have no 6" slab anywhere. They also put aprons in front of the garage doors. They weren't the same height of each other. Noticeably different heights. He said the concrete guys did this for a reason, he couldn't remember what they told him. After the concrete dries, every time it rains to has puddles everywhere. I asked him about it, his reply was once the building is done, it won't get water in it. GREAT! Now on to do the metal windows and door. Door seems decent, windows were level and looked decent. Starts to put metal on, doesn't put a house wrap on it. Told me because we didn't discuss it, he didn't think I wanted it. He knew I planned on using it as a garage, with a concrete floor, why wouldn't I want that. By the time I come home from work, he is already one side and a half done with no wrap. I check out the first window he started putting metal on by and I notice it has a crack in the glass behind the sticker on it. I bring it to his attention. He gets defensive over it; acts like I must have broken it or something. Told me he installed that window himself and he knows it wasn't broken after he installed it. I told him you're right I broke it personally since I was having the building built. Then he changed it to it must have been broken when they delivered it. He didn't do anything about it, continued installing the metal. He ran out of the rodent block piece of metal on the bottom and never installed it. So now I have a broke window installed with all the metal around it. He then told me they sell a repair kit I could buy and install myself to correct this issue. He did put insulated bubble wrap on the roof area after I brought it up about the walls having nothing on them. So now when it rains both windows leak so now, I have water pooling in the building that would be dry so I wouldn't have to worry about the puddles in the building. I get the garage doors installed. Now every time it rains, I get water in the building from the windows, both garage doors have water come in by them from the flashing around the doors. Plus, the concrete is unlevel so the doors can't sit flush to the concrete. If I leave anything on the ground and move it after it rains, it's wet underneath. He didn't put any plastic under the concrete to help with moisture. Plus, there's cracks all over the concrete now. It's been something dealing with this. I've given up trying to get anything done with him. I wouldn't use him to build a chicken coup for me. It's been one of the worst decisions I've made in a long while. Sorry for this being so long, it's just been a lot to deal with.

LL Flooring - Bowling Green

LL Flooring - Bowling Green

(5 reviews)

Ha, how do you do the 2 1/2 stars? Not sure, but that is what I would like to give like the one…read morebefore me. I purchased their laminate, at a super price, and found out quickly that 1/8th of an inch makes a big difference. They are a strange company to deal with, I had some trouble with my first order because you have to wait until you receive an email before you can pick up your product, and I was not aware of that, until after the fact, but having said that, I was pretty satisfied with the product, Until....I found out that most of the product is made in China, and they use formaldehyde, at the rate of about 12 x what is allowed in the states, and ever since my floor has been down I have been experiencing difficulty with my voice and throat, it being very raspy at times, and I can just forget about singing....not going to happen. However, I do not know if the flooring had anything to do with those issues or not, it could possibly be connected to meds that I am taking, but it did make me wonder when I heard about the broadcast that Anderson Cooper did on the org. I am going to keep checking back periodically to see if anyone else experiences anything like what I described, oh and there is a class action lawsuit going on in Ca. concerning the high use of the formaldehyde. I think this should concern everyone, as it is not a problem with other manufacturers, we should realize that there is often a price to be paid for buying cheap.

We received the most awful customer service at this store from any business in the history of…read moreretail. After confirming a 2 hour time frame at 12:44 with an associate to pick up my on-line order, it was closer to 3 hours before I arrived. I phoned from the parking lot and the order had not been filled. I went in the store to see why we were still waiting to be told they couldn't get to it because now it was raining. The associate admitted speaking to me, but denied I gave him a time. I suppose we just talked about the weather. I left without my order, a tank of gas and 3 hours wasted.

The Hardwood - contractors - Updated October 2026

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