Jack called me back quick, we agreed upon the price and date and time of work to be done. He did not show up in the. morning as planned. He finally, answered the phone and told me he was in the middle of a big job a few towns away, but would call me that afternoon to see if could do our simple job later that day, Never heard from him. read more

Jack showed up on time for an estimate, then was able to schedule the repairs within the week. He did great work on my bathroom tiles & kitchen backsplash. I will be hiring him again to repair some tiles when I get the replacements. read more

Jack The Grout Guy regrouted my bathroom floor and it looks like new. His work is very professional.

This was our first time needing re-caulking in the shower. I contacted a few services and Brian was the first to get back to me. He came on time for the estimate which was mutually convenient for the both of us. After giving us the estimate, he said he could do it right on the spot. His price was very reasonable and he was super easy to deal with. He completed the work in about 15 minutes and left the new caulking looking like new. My very picky wife was highly satisfied with his work. read more

See all

The Grout Guy did an excellent job! The tiles look great and he was very reasonable. I would highly recommend him.

The Grout guy made my bathroom look like new! Professional and neat . Should not have waited so long to get regrouted. Highly recommend!

We hired Brian McAuliffe "The Grout Guy" to remove and install new tile in our bathroom. We chose Brian to help support local businesses during the pandemic. Before selecting our 12 x 24 tile, we confirmed Brian was experienced with installing this size tile, on at least two separate occasions. During the installation, he mentioned he has not often worked with 12 x 24 tile. I thought he was making a joke considering he confirmed twice prior; but unfortunately it turned out he was not. The final product was very disappointing. Many of the tiles were uneven (see attached pictures). Brian requested addition fees since it took longer to work with the 12 x 24 tile. Based on the quality of the work performed, I paid him an amount slightly above the original estimate. In hindsight, I should not have done this. After a local realtor inspected our house to prepare for a potential future sale, she recommended that we have someone remove the tile he installed and reinstall new tile. In addition, several months later we started having significant water leaks between the tile. I requested a refund from Brian to offset the cost associated with correcting the tile and water leaks but he refused. A very disappointing outcome and experience. read more

See all

Excellent, customer oriented service! I called with an urgent job, and he responded immediately. He came by at 2 pm to quote the job, and returned at 4 pm to perform the work. Clean, professional job by Brian. Highly recommended. read more

Brian The Grout Guy was recommended to us by our plumber. We needed grouting done in our Master Bath shower and some tiles replaced in our entrance way and kitchen. We asked that he match the existing grout in the shower and were assured that it would be taken care of. Brian came with a helper. Brian replaced the tiles in the entry way and, other, than not cleaning up grout that was smeared on the contiguous tiles, he did a fine job. However, he left his helper to grout our shower. Not only was the work done in a sloppy fashion but the grout that was put in was dark gray and the existing grout was white. Without checking the shower; we paid him the $650.00 that he requested. When we saw what a mess the shower was and that the color of the grout was wrong, we called Brian who came back within a few days. He replaced the dark gray grout with the correct color. Upon leaving, he told us that he was charging $50.00 (which he said is half what he would normally charge for correcting work done incorrectly). This was after paying him $650.00 for the previous work. When we disagreed with him and told him it should have been done correctly in the first place; rudely, he told us to never call him again. Is he kidding?? I could have taken a grouting lesson at Home Depot and certainly done a neater job and, in addition, I would have chosen the correct color to begin with. He doesn't have to worry about being called back again. Not only will I tell all of my friends about his work and attitude but will also inform the plumber that referred him. read more

Brian is The Grout Guy. He is professional, takes pride in his work, and is great at it. I needed my old bathtub regrouted and an old cracked metal soap dish replaced in there as well. He came and gave me an estimate, very reasonable, and was kind enough to fit me in the next day as I needed this done quickly. He also was able to find a solution for the replacement of the in the wall metal soap dish. He recommended a convenient place where I could purchase some replacement tiles and a new soap dish. He gave me a call even though he was only going to be 5 minutes late. How respectful!!! Brian came the next day and and worked his magic. My old bathtub looks new. He even matched the off color replacement tiles i got. I can't tell where they are. Why did i wait so long to do this? He was a pleasure to have in the house working. He will be coming back in a few weeks to do my other bathroom. Brian is the only one to call when you need grout work. Thank you Brian. read more