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Arlington Heights, IL

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The Grooming Spa

4.8 (39 reviews)
Closed • 9:00 am - 5:00 pm

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Lilos spa day
Leah C.

The only place I'd ever bring my Lilo! Rebecca does an amazing job and we love her plum facials! The work the ladies do is absolutely exquisite. It's truly such a beautiful environment for both people and dogs. You can feel the love and customization for every single dog immediately upon walking in. Lilo absolutely adores Rebecca and looks forward to pug hugs every time we visit. 15929282729202288/10 recommended. Couldn't ask for a better place

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Nicole P.

The best doggy grooming spot ever! They don't take in multiple dogs at once so your pup isn't waiting for their turn. The whole salon is visible so you can see what goes on compared to other salons they have windows boarded up and closed doors (everyone here is so patient and loving to the pups). They did the exact haircut I asked for and more! My pup had previous grooming errors from a different groomer and they fixed them all! My previous groomer said she was difficult to work with (which did not sound like my dog would act like that because I desensitized her to most grooming) and here they said she did great. At previous salon my dog left upset and crying and here she was super happy. I trust this business 100% with my baby, I am beyond happy with my visit here at the grooming spa. I will be recommending this business to all my friends!

Before and after :)
Michelle B.

I took my 4 month old Goldendoodle for her first haircut. It was the best experience. Our last dog went to Petsmart for grooming. The experience was night and day. First off, your pup is in and out. You dog doesn't have to wait in a crate to get groomed. Also, women at The Grooming Spa seem to really love their jobs and take pride in their work. The groomer, Paula, talked to me about how to take care of my Libby's coat at home. I would definitely recommend this place for your fur baby.

PERFECT doodle haircut.
Liz J.

Just an update to the review: it's been almost a year now since we've been going to The Grooming Spa for Wrigley's hair cuts. I honestly cannot believe we EVER went anywhere else but here. Every single time Wrigley comes back from them, he is so happy. His haircuts are always perfect. The main reason i wanted to do an update is because this last time he went, he had a skin infection on his paw. My husband mentioned it when he dropped him off but i was still very worried about it. They were so careful with him during his appointment and i could tell how meticulous they were when working around his paw that it even came back looking better. Thank you so much for not only grooming him to perfection, but also genuinely caring about Wrigley. We are always recommending you guys to all of our friends and we will continue to do so! We just moved down the street and were so excited to see these guys were so close to us! We just moved back from Boston, so we were looking for a new groomer for our Goldendoodle. I will never be going anywhere else but here!!! These ladies are truly the best. Our pup Wrigley was dropped off at 2pm for a full groom. Rebecca asked me exactly what I wanted for Wrigley and made sure she got all the details before I left. Usually when I drop him off anywhere else, I won't get a call for 4 or 5, (sometimes even 6), hours. I picked Wrigley up at 4! He was there for TWO hours. There are no crates. They only take two dogs at a time, so your dog has constant one on one attention. I seriously love that, because Wrigley hates crates and it makes me nervous dropping him off somewhere I know he will be alone for hours at a time. Not to mention his haircut was literally perfect. He was cut exactly the way I wanted him to be cut and he even got a cute bandana :)! Thank you ladies for GREAT service. You will be seeing us more often!!

We had a 5 month old cockapoo puppy that desperately needed to get her first haircut. We got a recommendation from a neighbor for the grooming spa. When I called they detailed how they take care to not stress out the puppy as much as possible during the grooming process. I was sold. They guided us through how much to cut off the first time and really seemed to love dogs. It's a small place but it smells great when you first step in the door and it feels like a high end salon for dogs to me. A little over an hour later she was done. We couldn't believe how great she looked. In fact for a second we thought it was the wrong puppy! You do have to call ahead for an appointment as they book up fast but it is worth it

Before (left) and after (right) (the after pic was a week after he was groomed and he still looks great!)
Kristen M.

LOVE the grooming spa! Cannot say enough great things about them! My dog is treated as their own here. He isn't particularly fond of getting groomed as he's had some bad experiences in the past with other groomers, but I can honestly say he loves it here! The staff is WONDERFUL! They're so friendly and truly listen to all your needs. Each time I go in my dog has a problem area (sore spots on tail, or has been biting his fur due to allergies, etc.) and they do a great job working around those spots. They take it upon themselves to treat his coat with the right shampoos and conditioners based oh his needs. For example they'll let me know they used an oatmeal based shampoo because they noticed he had dry skin-just another example of them being thoughtful! Be sure to tip these ladies well! We just moved out to Cary and I will continue to make the drive back because we love them so much! Thank you!

We just picked up our seven month labradoodle from The Grooming Spa and couldn't be more pleased with how she turned out and how awesome the ladies were with her! Our pup was happy, calm, and clearly well taken care of. We got a full report about how she behaved for each service she received and it's very clear these ladies know what they're doing and are avid dog lovers. We can't wait to go back, and are so happy to have found The Grooming Spa for our very floofy doodle!

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2 years ago

Really nice people and great haircut for the dog. Will return foe sure. .................

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Review Highlights - The Grooming Spa

“Rebecca asked me exactly what I wanted for Wrigley and made sure she got all the details before I left.”

Mentioned in 7 reviews

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The Grooming Lodge

The Grooming Lodge

(69 reviews)

Everything went well. From the "meet and greet" to the day we picked her up after being groomed…read more The groomer did a great job. It was our first visit, but definitely not our last.

I couldn't tell you how they are, and I rarely post reviews, but I had the rudest conversation I…read morethink I've ever had with the person who picks up the phone. Jake I think? Maybe Sean. Never had a dog grooming, I call to ask how much they charge to bring my dog in for a wash and brush. "FOR WHAT?" He blurts back at me irritated Again, I have never had a dog wash before and was curious. "I don't know, just like your normal wash and brush I guess?" "FOR WHAT, DUDE? FOR WHAT? HOW BIG WHAT BREED WHENS THE LAST GROOMING?" The guy really aggressively fired back. I just responded "I'm going to hang up now, bye" First of all, don't "DUDE" me you f--ing douchebag, I would be IMMEDIATELY fired from my job if I talked to my customers like you. How am I supposed to know what you mean by farting "FOR WHAT?" repeatedly out of your face. Second of all, your prices weren't listed. I literally didn't know this is how you factored pricing, so don't get aggressive with me for not knowing your intricate pricing system. Literally why I called, to learn how much to pay. Or in your words "FOR WHAT?!" If anybody has a dog grooming business that isn't gonna yell at you for not knowing their opaque pricing system I'm open. I haven't even posted a review in several years, and when I do it's generally go give praise. But this guy was such a Jagoff with a Capitol J that I wanted to save everyone else some time. I can't wait for the ChatGPT written response explaining how there must've been a misunderstanding (there wasn't) or they're sorry I wasn't a good fit and it's my fault somehow. I would never take my animal to a place where some dude is this quick to aggression FOR WHAT it's worth you knowing --------EDIT BELOW-------- thank you for taking the time to explain your pricing now that you've had a moment to compose yourself. However, you literally kept yelling "FOR WHAT?" when I asked you what you charged. Any normal professional adult would go " yeah it depends on animal and which service you're looking for" MY memory is off??? You are literally lying and attempting to gaslight. You responded "FOR WHAT?!" after I ask what you charged. I said I was unsure and your basic and you went "FOR WHAT DUDE, FOR WHAT?" And angrily started listing out a bunch of factors in rapid succession. I told you here I was going to hang up here because you were too angry to work with. My memory is pristine and I documented this immediately because I've never been talked to like this. "Making a mark" oh my God I haven't written a review in years and don't intend to again. I predicted you would blame this on me somehow, you got aggressive with me on the phone for not understanding your unclear pricing and now you're trying to gaslight and lie about the exchange. Thanks for the courage that literally anyone can be a business owner. If you want to take your animal to a business where the owner is going to argue with you and lie/gaslight your experiences to you instead of taking accountability, the grooming lodge is for you!

Andrea's Pet Spaw - Roxi in full honors

Andrea's Pet Spaw

(58 reviews)

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too…read more Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!!

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

Wet Noses Mobile Grooming - See her cleaned and tapered haircut

Wet Noses Mobile Grooming

(44 reviews)

We cannot begin to rave enough about Wet Noses Grooming! I only wish I knew about them when I was…read morehome with a toddler and newborn, instead I packed the family into my car to drop off our sweet little Molly the Maltese for grooming. This meant unbuckling toddler, hanging on to newborn and dog leash, entering the groomers (hoping for no other people or animals to distract the toddler, newborn, and dog. Tired of reading this? Imagine doing it! Then Wet Noses Grooming entered our lives when my sons were about 5 and 7! Total game changer and have been ever since! I will never give up Jessica, our groomer! She is a real professional and Molly loves her! Making appointments with Susan is easy breezy. She's so easy to work with and is incredibly patient with me at finding appointments that works with our crazy schedules. Since we first started with Wet Noses, Jess has gone through a ton of struggles owning her own business but she has never sacrificed her services or cut corners! Molly looks just as pretty as she always does. Jess had some staffing struggles like all businesses (before, during, and after COVID) and then the hit of inflation that raised prices of everything including gas and goods. It's so hard to find a talented groomer who is loving, caring, and consistent. We will NEVER give up Jessica or Wet Noses! Our sweet baby girl leaves the house looking like a scraggly, overgrown polar bear and looks like the adorable Maltese she is after being groomed. The grooming van is equipped with all sorts of goodies like warm water, heater, AC, hair dryer and other needs to make my girl look good. It truly is a doggy spa on wheels. They don't need anything from us except for Molly to groom. The van is clean, sanitized, and disinfected between each client. I never have to worry about handing Molly over. My sanity and my dog are both so grateful for Wet Noses Mobile Grooming! Believe me... SO well worth the money!

Two months ago this would have been 5 stars…read more 7 year client. Our usual assigned groomer told us after the last grooming in July that we couldn't schedule our next one direct with her because she was going out on leave. No problem, I'll text to schedule like i have in the past. Text, no response Week later text again, no response Called, they don't take voicemails - they said to text. I again text. Nothing. 3/4 weeks later email again asking if they can't service us to please have the courtesy to respond and let us know that. Understandable they could be short staffed. Radio silence. Ghosted. Never once heard back from them. Not once. Absolutely terrible. The only reason it's 2 star instead of 1 is because Tori, our groomer, was a fantastic groomer with fantastic communication. Your loyalty and business is not valued here.

Tailchasers Pet Care - Tailchasers Family

Tailchasers Pet Care

(47 reviews)

Tailchasers is great…read more Matt came over to the house to help us decide on chosing him for watching our dogs. That alone is a big decision when you think of your dogs as family. He stayed for about an hour answering all of our questions and going through our routine with us. He and his company are very thorough and good at what they do. I felt I could trust him and his staff to come into our house without us being home. When they are done with the visit you get an email with all of the notes from the visit and sometimes you get pictures as well of the dogs playing. This allowed us to go out late on a weekend night. We plan on using them in the future.

I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

The Grooming Spa - groomer - Updated October 2026

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