this was the worst grooming experience I had with this company. my maltipoo agent from a Miami cut to no hair and claimed that she was matted and she was not. the top was cut uneven and she looked so bad and the woman had the nerve to charge me 10 dollars more or 15.00 since I was a new client and 5 dollars off for my dog to have broken skin and my dog looking like a dog I don't with no hair. if you claim the dog was matted you should call the client before butchering the dog. I would have never allowed her to cut her, I was so angry and advise anyone to not go there for their fur baby. read more