Mitch is the best Medical Insurance agent I've ever had. He always checks in with me each year to…read moremake sure nothing has changed with my medical needs. He answers all my questions with knowledge and understanding. If there is an odd ball question he doesn't know the answer too, he finds out and lets me know without me having to call him back. You can't miss with Mitch, he's the best!!

From the owner: Mitchell Financial Service is a dedicated Grand Rapids, MI Insurance firm setting a superior…read morestandard in the industry. Good quality of life, regardless of your required plan, is what's most important.

It was time for me to sign up for Medicare...yep...that age! My husband and I had tried a variety…read moreof ways to get me set up. There was some mix up with having two email addresses with Social Seurity. With an upcoming birthday, I had to get it straightened out right away and Frank made sure I took the necessary action in time. Finally, Frank got on the phone with them himself and got them to cancel everything so I could start fresh. He signed me up again under one email and then followed up to make sure it all worked. I found him to be helpful and his attention to detail and follow up was very much appreciated. I would highly recommend him!

I began my life insurance application process with Frank in November 2020. As a new client…read moreprospect, Frank was willing to make multiple phone calls, text messages, and emails per day with me to gather information and details for my application. The process took many months, multiple companies, an in-person paramedical examination, and signing many release forms for the underwriting departments to gather the information necessary. By August, 2021, I received a Denial letter from the company recommended by Frank, based on some medical information from years ago in my medical history. There was a time-sensitive window for amending and correcting the information that was out of context, which my medical provider was willing do, as well as provide extra diagnostics as evidence of good health. But after I received my copy of the letter, I did not hear from Mr. Fuss for weeks, though I expected him to contact me and provide a 'debrief' interview at the very least, maybe perhaps assist in correcting the insurance company's records through the cooperation of my medical provider. But, Frank was no longer available to take phone calls, exchange emails or text messages other than when I finally sent a text asking him to call when he had time available, to which his response referred me to some online 'schedule' I had to now sign up for to speak with him. I was no longer a 'prospect', not money up for grabs, not even worth a 'Thank you for choosing my agency, I'm sorry it didn't work out' sentiment by any form of communication. Now it's the end of September 2021, and I still haven't heard further from Mr. Fuss. Not that it matters at this point, the time sensitive window for amending the denial has closed, and I'm not sure if there are any other companies willing to review my case. I guess I'll try another agent, and hopefully get a better outcome.

My agent Barb Chupa at Priority Health, did an excellent job helping me get set up with my…read moreInsurance! Thank you

Terrible insurance company that does not care about the individual. I have had Priority Health…read morefor over 25 years. For the past 10 year I have been paying as an individual for a policy with a $7400 deductible and almost nothing covered. Today was the final straw. I had scheduled a surgery with an in network provider and find out what my costs would be since it will all be going to deductible. I was informed that while the physician is in network, the places he performs the surgery are not, and therefore there will be no writeoffs for the cost. While I believe this should be illegal apparently the government and insurance companies work together. I have canceled my surgery and want to warn others about this pathetic situation.