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    The Grindhouse

    4.0 (1 review)
    Closed 12:00 pm - 2:00 PM, 4:00 PM - 8:00 PM

    Services - The Grindhouse

    Group fitness

    Virtual fitness classes

    The Grindhouse Photos

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    9 years ago

    Helpful 3
    Thanks 0
    Love this 1
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    Granite Health & Fitness

    Granite Health & Fitness

    3.0(24 reviews)
    3.0 mi

    Granite has serious culture problems from the Managment and owner. There's this strange dynamic…read morewhere most of the employees seem to be instructed to tell customers "I don't know" and point them to directly contact management via email. Which is cumbersome and a waste of everyone's time honestly. Then ultimately management will just brush you off, and give you non answers. Whilst also they like to give a sort of PC droid responses, as if they think they are speaking on CNN about politics. It's annoying because you're just a a paying human customer at the gym, and you just want another human to hear you and respond to you. But they won't. They waste your time and give you the run around about 10 different ways. Which makes you more frustrated in the end. The childcare is not licensed. Therefore they also don't have any accountability if you spot any problems. And the management will give you the runaround yet again if you just try to cordially speak with them about any problems. And when it comes to the care and protection of children... you would think any facility would 100% just want to do the right thing, and abide by the licensing regulations to protect children, which is also coming from the current AAP standards for childcare. Frequent issues with wildly inappropriate clothing, in what's supposed to be a "family gym" environment. I was uncomfortable with 3 teenage girls wearing thongs and g string bikinis in the pool area, and I just got non answers from the front desk again. And referred to management yet again. And management and the owner actually think that allowing underage girls to wear g strings in public, is somehow some kind of personal freedom choice that they "can't do anything about". But the basic laws about public decency in our city would say otherwise. The free weight areas needs a bit more guidance and regulating from the staff of the gym. There's pretty much always some goons taking up vital working space there, doing non free weight things. It's just kind of a free for all of people doing whatever they want, anywhere in the gym. And the manager and owner seem to think that that's just fine. It's very much like a low level budget gym vibe, like Gold's, or planet fitness, where very unserious people are doing weird things right up in the tiny free weight space, stopping you from appropriately using the free weight space as intended. Except here, you easily are spending over $100 a month for this low class vibe. The gym has the capacity overall to become something great. They have the space, and the equipment. But bad Managment and even worse ownership, with an elitist attitude that never seeks to serve the paying customer... it just really ruins everything the gym could have been. If they got better management that actually wanted to help people, and taught employees to actually do something and know something, and if they licensed the childcare and made a better effort there, and actually policed the spaces like the pool area and the free weights, so areas were used appropriately... then there could be great and massive enjoyment for all paying customers! But right now it's just a mess. An expensive mess.

    Hello, I have been to almost every gym in Billings, and this gym is the worst!!!! :( Extremely…read morecrammed and there was a very bad smell. I have had to take my business elsewhere (Yellowstone Fitness). Please spread stuff out and get some air freshener. Also, the workers were very disrespectful, I rarely leave reviews, but it was awful here. I love the customer service at Yellowstone Fitness much more. - Sincerely Joshua

    Photos
    Granite Health & Fitness
    Granite Health & Fitness - Loving this place!

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    Loving this place!

    Anytime Fitness - Free weights. Turns out the 10-15LBs DBs are on the floor.

    Anytime Fitness

    3.2(11 reviews)
    3.4 mi

    I love this location of anytime fitness! We just moved to Billings and in my hunt for a gym I…read moresampled Yellowstone fitness, Granite fitness, and Anytime. Anytime outpaced the others in my book. It checked all of my boxes: close to home, open any time (they give you a key FOB for non-staffed hours), quiet and low-volume at the times I work out, and very clean equipment and showers/restrooms. I usually bike to this location in the early morning and there are only ever 3 or 4 people there with me. I can accomplish my workout without having to wait for a machine or weights and I love that I can use the training room with access to stretch bands, foam rollers, kettle bells, bosu balls, etc. etc. Alex, the new manager, is super friendly and will give you a 7 day free trial which includes the key FOB to access the gym outside of normal hours. They also set you up with a free goal-setting meeting with Stephanie, the trainer. She gives you your current stats and reviews your goals, works with you on a timeline for accomplishing those goals and sets up a free training session with her. There is no pressure to pay for personal training (OK, a little bit-hence the 4 stars) but the test session is well worth trying and Stephanie is very knowledgeable and professional. I have post-partum abdominal diastasis and she happened to have a book on specific exercises to heal the abdominal muscles for diastasis. Overall, very impressed with the customer service and attention, cleanliness, and accessibility. Bummed that the downtown location does not have more classes (spin)!!

    Recently started membership and workouts. Need more time at the facility to provide an accurate…read moreassessment.

    Photos
    Anytime Fitness - Free lighter weights, not all in great condition. I struggled to find a set of 10's and 15's

    Free lighter weights, not all in great condition. I struggled to find a set of 10's and 15's

    Anytime Fitness - Weight area

    Weight area

    Anytime Fitness - Weight equipment

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    Weight equipment

    Planet Fitness

    Planet Fitness

    2.5(13 reviews)
    0.6 mi

    1 Star I've been to…read morea lot of gyms, and this was easily one of the worst customer service experiences I've had. The employee I dealt with, Shane, came across as dismissive, rude, and completely uninterested in helping customers. Every question felt like an inconvenience, and the interaction left me wondering why someone working in customer service seemed so determined to make people feel unwelcome. A gym should be a place where members feel comfortable and supported, but this experience was the exact opposite. The facilities may be fine, but one negative interaction can completely change how people view a business. Based on my experience, management should seriously look into how customers are being treated at the front desk. I rarely leave negative reviews, but this experience was frustrating enough that I felt others should know what to expect.

    I read the reviews here and ignored them, my mistake. The staff here are ridiculously rude. Walking…read morein for the first time I was greeted by Ashlee with a disinterested 'SUP?'. Are you kidding me? That's totally inappropriate. No "how can I help you?" or even "hi" would have been better. Nothing to make a newcomer feel welcomed, I felt like I was a burden to her. This girl has no business working in customer service. She was completely disinterested, disengaged, and rude. No welcome, no tour, no asking if I had any questions, BUT she was texting on her phone while making me fill out all the information myself. Don't know why I bothered even finding a human if this was how I was going to be treated. This is some of the worst customer service I've ever received and corporate should really address these terribly rude people.

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    Planet Fitness
    Planet Fitness
    Planet Fitness

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    The Grindhouse - boxing - Updated July 2026

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