Granite has serious culture problems from the Managment and owner. There's this strange dynamic…read morewhere most of the employees seem to be instructed to tell customers "I don't know" and point them to directly contact management via email. Which is cumbersome and a waste of everyone's time honestly. Then ultimately management will just brush you off, and give you non answers. Whilst also they like to give a sort of PC droid responses, as if they think they are speaking on CNN about politics. It's annoying because you're just a a paying human customer at the gym, and you just want another human to hear you and respond to you. But they won't. They waste your time and give you the run around about 10 different ways. Which makes you more frustrated in the end. The childcare is not licensed. Therefore they also don't have any accountability if you spot any problems. And the management will give you the runaround yet again if you just try to cordially speak with them about any problems. And when it comes to the care and protection of children... you would think any facility would 100% just want to do the right thing, and abide by the licensing regulations to protect children, which is also coming from the current AAP standards for childcare. Frequent issues with wildly inappropriate clothing, in what's supposed to be a "family gym" environment. I was uncomfortable with 3 teenage girls wearing thongs and g string bikinis in the pool area, and I just got non answers from the front desk again. And referred to management yet again. And management and the owner actually think that allowing underage girls to wear g strings in public, is somehow some kind of personal freedom choice that they "can't do anything about". But the basic laws about public decency in our city would say otherwise. The free weight areas needs a bit more guidance and regulating from the staff of the gym. There's pretty much always some goons taking up vital working space there, doing non free weight things. It's just kind of a free for all of people doing whatever they want, anywhere in the gym. And the manager and owner seem to think that that's just fine. It's very much like a low level budget gym vibe, like Gold's, or planet fitness, where very unserious people are doing weird things right up in the tiny free weight space, stopping you from appropriately using the free weight space as intended. Except here, you easily are spending over $100 a month for this low class vibe. The gym has the capacity overall to become something great. They have the space, and the equipment. But bad Managment and even worse ownership, with an elitist attitude that never seeks to serve the paying customer... it just really ruins everything the gym could have been. If they got better management that actually wanted to help people, and taught employees to actually do something and know something, and if they licensed the childcare and made a better effort there, and actually policed the spaces like the pool area and the free weights, so areas were used appropriately... then there could be great and massive enjoyment for all paying customers! But right now it's just a mess. An expensive mess.

Hello, I have been to almost every gym in Billings, and this gym is the worst!!!! :( Extremely…read morecrammed and there was a very bad smell. I have had to take my business elsewhere (Yellowstone Fitness). Please spread stuff out and get some air freshener. Also, the workers were very disrespectful, I rarely leave reviews, but it was awful here. I love the customer service at Yellowstone Fitness much more. - Sincerely Joshua

I've been to several crossfit style gyms, and this is by far the best in Billings, MT. You get the…read moreindividual attention to your goals and aren't stuck in a program with everyone else, you can do the WODs and get results or if you have specific goals you will get a program to help you achieve them.

From the owner: Alternative Athletics / CrossFit is a different type of gym. We embrace the struggle, the…read morechallenge, and the hard work. We yell, we sweat, and we cheer each other on. We train hard every day, using the whole body in sync, as it is meant to be used. Your body was not designed to isolate muscles or even muscle groups. It doesn't matter if you are throwing a fastball, carrying a victim from a fire or placing a box on a high shelf, everyday actions require your muscles to move in sync with one another. Our gym is simple and filled with things that you might not have seen before, but instinctively makes sense when you use them. They make sense because they allow you to move in ways that your body was designed to move at the most basic level. Gymnastic rings, parallettes, pull up bars, kettle bells, plyo boxes, and Olympic free weights make up the base of equipment in the gym. Don't let these names or images scare you, most members consider this to be adult recess.

Friendly and knowledgeable staff. They are understanding with any modifications you need to do and…read moretake the time to teach you correctly. All the members are super friendly and even introduce themselves which doesn't happen at other regular gyms or classes...

I got a traveling job in Billings and I'm only here for 3 months. CrossFitBillings were very easy…read moreto work around and super accommodating to my situation. This is my first CrossFit gym I've ever joined and they have made me love everything about it. I'll be sad when I'm done here in Billings and have to move on. But Crossfit Billings has really made me feel at home and accepted me with open arms. I highly recommend this gym for newbies and anyone really!

Do not go to this business. The owner is the most unprofessional and condescending person we ever…read moremet. He is negligent and his actions almost hurt my son. He broke our driver that we bought from him and he will not replace it. Do not go there!

We were referred to Aaron by a friend and have had the best experience over the last couple of…read moreyears. The store is always pleasant when we go in and they have everything we need.

I love this location of anytime fitness! We just moved to Billings and in my hunt for a gym I…read moresampled Yellowstone fitness, Granite fitness, and Anytime. Anytime outpaced the others in my book. It checked all of my boxes: close to home, open any time (they give you a key FOB for non-staffed hours), quiet and low-volume at the times I work out, and very clean equipment and showers/restrooms. I usually bike to this location in the early morning and there are only ever 3 or 4 people there with me. I can accomplish my workout without having to wait for a machine or weights and I love that I can use the training room with access to stretch bands, foam rollers, kettle bells, bosu balls, etc. etc. Alex, the new manager, is super friendly and will give you a 7 day free trial which includes the key FOB to access the gym outside of normal hours. They also set you up with a free goal-setting meeting with Stephanie, the trainer. She gives you your current stats and reviews your goals, works with you on a timeline for accomplishing those goals and sets up a free training session with her. There is no pressure to pay for personal training (OK, a little bit-hence the 4 stars) but the test session is well worth trying and Stephanie is very knowledgeable and professional. I have post-partum abdominal diastasis and she happened to have a book on specific exercises to heal the abdominal muscles for diastasis. Overall, very impressed with the customer service and attention, cleanliness, and accessibility. Bummed that the downtown location does not have more classes (spin)!!

Recently started membership and workouts. Need more time at the facility to provide an accurate…read moreassessment.

1 Star I've been to…read morea lot of gyms, and this was easily one of the worst customer service experiences I've had. The employee I dealt with, Shane, came across as dismissive, rude, and completely uninterested in helping customers. Every question felt like an inconvenience, and the interaction left me wondering why someone working in customer service seemed so determined to make people feel unwelcome. A gym should be a place where members feel comfortable and supported, but this experience was the exact opposite. The facilities may be fine, but one negative interaction can completely change how people view a business. Based on my experience, management should seriously look into how customers are being treated at the front desk. I rarely leave negative reviews, but this experience was frustrating enough that I felt others should know what to expect.

I read the reviews here and ignored them, my mistake. The staff here are ridiculously rude. Walking…read morein for the first time I was greeted by Ashlee with a disinterested 'SUP?'. Are you kidding me? That's totally inappropriate. No "how can I help you?" or even "hi" would have been better. Nothing to make a newcomer feel welcomed, I felt like I was a burden to her. This girl has no business working in customer service. She was completely disinterested, disengaged, and rude. No welcome, no tour, no asking if I had any questions, BUT she was texting on her phone while making me fill out all the information myself. Don't know why I bothered even finding a human if this was how I was going to be treated. This is some of the worst customer service I've ever received and corporate should really address these terribly rude people.

Levels is the best gym, Quiet, clean, and well maintained. A variety of personal trainers. My…read morefavorite is Phoenix Self Defense

From the owner: If you want to join a local fitness center that cares about the Billings, MT community, our gym is…read moreperfect for you. Levels Training Centre has wrestling and boxing clubs as well as space available for small training classes such as yoga, ballet or kickboxing. You'll find everything you need to attain your fitness goals, everything such as a weight room with a treadmill and exercise bikes. Call Kristina at 406-702-1001 to schedule a tour and sign up today! Our memberships start at just $30 a month.