Had my first workout with Asia. She was very welcoming and…read morekept checking in with me to make sure I was comfortable and confident in what I was doing. Everyday the workouts change which is huge. Unlike other gym programs you won't find yourself bored. You will be excited (maybe dreading) what is coming up next. I'm looking forward to the next class!

Great place to tone up! Staff are terrific, so please take advantage of an awesome experience!read more

I found this location to be a relatively large, clean, well equipped, and well maintained gym…read more Since I'm already an Anytime Fitness member from another location and had no interaction with staff, I can't say anything about this location's business practices that others have complained about.

I want to like this particular gym, the staff is great…read more However, the equipment is older and lacks some equipment, they really need a refresh. Equipment and machines are not repaired timely and in some cases with the cardio not at all. I will not renew my membership.

This gym is Amazing!! The staff and trainers are the BEST!!! Very helpful, very supportive and…read morelisten to everyone. There is never any judgment from anyone in this gym ....its like family. Highly recommend this gym and the fitness classes to everyone. They have changed my life completely!!!!

I had my membership terminated for texting a member there who complained about me. I am considering…read morelegal actions. My experience was not a good one.

1 Star I've been to…read morea lot of gyms, and this was easily one of the worst customer service experiences I've had. The employee I dealt with, Shane, came across as dismissive, rude, and completely uninterested in helping customers. Every question felt like an inconvenience, and the interaction left me wondering why someone working in customer service seemed so determined to make people feel unwelcome. A gym should be a place where members feel comfortable and supported, but this experience was the exact opposite. The facilities may be fine, but one negative interaction can completely change how people view a business. Based on my experience, management should seriously look into how customers are being treated at the front desk. I rarely leave negative reviews, but this experience was frustrating enough that I felt others should know what to expect.

Planet Fitness on King Ave -- horrible air-conditioning makes it is practically impossible to work…read moreout compared to the one in the Heights where they keep it nice and cool and perfect for working out. New equipment at King Avenue does no good when the conditions make it impossible to work out.

Do NOT waste your money on personal training here. My first session was a huge disappointment. They…read morewant $550/month so anybody would be expecting 1-on-1 support, but my trainer left mid-session to go train a completely different client, and never came back. I was left to wander the gym alone on my very first day, feeling lost and uncomfortable. The sessions are only 45 minutes long, and I barely got 15 minutes of actual personal attention. For $550, that's unacceptable. If you're expecting real structure, communication, and a trainer who stays with you the whole time? This is not the place. Extremely disappointing experience. Look elsewhere.

Staff was phenomenal. My wife and I travel for leisure and always look for a workout facility on…read morethe road. We have seen the good, bad, and the ugly. APEX is the best. The staff is super friendly and we've never seen such a clean facility. If we lived in the area this would definitely be our gym. Keep up the good work !

Great, good music, good equipment, not too packed. I feel like there was enough of each exercise…read moreequipment so I wasn't waiting around clean respectable cheap. Love it.

Be extremely careful if you bring your children to Yellowstone Fitness child care. They have a…read morelarge infestation of ants that bite and leave welts and blisters and are very aggressive. The owners/managers know about it, but do nothing. My niece was bitten 12 times and had to be taken into the ER because it made her so sick! I'm not trying to dis the business, but if you bring your kids there, you need to check them daily for bites and report them to the managers/owner and tell them to do something about this horrible situation.

This is an amazing gym... and I don't use that word lightly. I was planning on moving to Billings…read morebefore my company had other plans for me, but I did have the privilege of working out here while I was in Billings. The place is so clean, so spacious, so well-equipped. The clientele are all polite and clean and keep to themselves. The staff could not be nicer. The locker rooms are so large and clean. The pool has perfect chemistry. Towel service is done right. I'm so disappointed I didn't get to move to Billings- not least because I can't work out here. I would definitely recommend this gym, and I would hope other gyms would use them as an example of how to run a very high-quality gym.

Granite has serious culture problems from the Managment and owner. There's this strange dynamic…read morewhere most of the employees seem to be instructed to tell customers "I don't know" and point them to directly contact management via email. Which is cumbersome and a waste of everyone's time honestly. Then ultimately management will just brush you off, and give you non answers. Whilst also they like to give a sort of PC droid responses, as if they think they are speaking on CNN about politics. It's annoying because you're just a a paying human customer at the gym, and you just want another human to hear you and respond to you. But they won't. They waste your time and give you the run around about 10 different ways. Which makes you more frustrated in the end. The childcare is not licensed. Therefore they also don't have any accountability if you spot any problems. And the management will give you the runaround yet again if you just try to cordially speak with them about any problems. And when it comes to the care and protection of children... you would think any facility would 100% just want to do the right thing, and abide by the licensing regulations to protect children, which is also coming from the current AAP standards for childcare. Frequent issues with wildly inappropriate clothing, in what's supposed to be a "family gym" environment. I was uncomfortable with 3 teenage girls wearing thongs and g string bikinis in the pool area, and I just got non answers from the front desk again. And referred to management yet again. And management and the owner actually think that allowing underage girls to wear g strings in public, is somehow some kind of personal freedom choice that they "can't do anything about". But the basic laws about public decency in our city would say otherwise. The free weight areas needs a bit more guidance and regulating from the staff of the gym. There's pretty much always some goons taking up vital working space there, doing non free weight things. It's just kind of a free for all of people doing whatever they want, anywhere in the gym. And the manager and owner seem to think that that's just fine. It's very much like a low level budget gym vibe, like Gold's, or planet fitness, where very unserious people are doing weird things right up in the tiny free weight space, stopping you from appropriately using the free weight space as intended. Except here, you easily are spending over $100 a month for this low class vibe. The gym has the capacity overall to become something great. They have the space, and the equipment. But bad Managment and even worse ownership, with an elitist attitude that never seeks to serve the paying customer... it just really ruins everything the gym could have been. If they got better management that actually wanted to help people, and taught employees to actually do something and know something, and if they licensed the childcare and made a better effort there, and actually policed the spaces like the pool area and the free weights, so areas were used appropriately... then there could be great and massive enjoyment for all paying customers! But right now it's just a mess. An expensive mess.

Overall this is still a really great gym option in Billings, that has been here a very long time…read more They have tried to make a lot of updates over the years, and mostly achieved that really well. I also hear GREAT things about the new ownership. My one and really only critique, is the kids room. It's sad and dark, and really just designed for some babies or tots. I have older kids too that just aren't quite old enough to be on the gym floor, or alone at home. Can we get a kids room update that is appealing for all aged kids? And maybe get rid of the fluorescent lighting, and dark feeling of the room? I would love if they considered these changes.

I love coming here. All the right equipment and super friendly staff, especially the owner!…read more I can't give 5-stars because they're not handicapped friendly. We brought my dad here to walk in the pool to strengthen his legs and while walking in the door he tripped and fell, knocking my mom down him, on the runner inside of door! The runner is not industrial, it's more like a runner you'd buy at Wayfair for your hallway at home. No elevators to help him get to second level to work on bikes. My last complaint is the customer service at front desk, two of the gals (Blond) are like dead fish! I just shake my head because well... it's not my business! Other than that, great facility and GREAT POOL!!!!

What a great concept - personal training in a very small group (no more than 6). Personal…read moreattention AND encouragement from others training in at the same time Paul is super encouraging and knows his stuff !