We have had the absolute BEST experience here. After touring several day cares, we chose Childtime…read morefor the service, staff, and schedule. The teachers are loving and well-experienced, the facility is immaculate, and the administration goes above and beyond to ensure both you and your child are happy. My child and I are greeted every day, by name, with a smile and positive energy...and we leave just the same. The live video monitoring and frequently updated newsfeed is a comforting bonus, too!

They don't prepare adequate breakfast for children who pay to be enrolled there. I called at 7:32am…read moreto say my children would be there for breakfast. The director said there was no food left so I left to get my son breakfast because they expected him to sit at the table with other children and watch them eat. I asked the director, and two teachers if any class had food. They all said no. When I return, the director told me to sit at the infant 2 table which is low. My son was uncomfortable with his knees touching the table and I was on the floor. When I voiced my concerns, I told the director it's her job to problem solve. She could have offered Apple Sauce which comes from a can. She did not offer it. The Assistant Director does a better job as far as caring for the children and problem solving.

Among all the daycares we visited in this area, this one does visually stand out as one of the…read morecleanest. They have a refrigerator-sized sanitizer machine you'll see as soon as you walk through the doors leading to the classrooms. It supposedly runs regularly to clean toys and some bottles. I never saw it in use, but I assume it operates when the facility is closed. Obviously most daycares are a Petri dish for germs, but it seemed like our son caught viruses here on a bi-weekly basis. It wasn't until we started at our new daycare a few months ago that I realized how much less time he was spending sick. Lighthouse's food options appeared satisfactory, although I agree completely with another parent's review that the portions are quite small. You're responsible for bringing your own diapers, wipes, diaper paste, nap rolls, and other essentials every week or as needed. Additionally, if your child is a picky eater (like mine), you pack extra snacks for them in their backpack daily. Lighthouse is undoubtedly the most expensive daycare in the area. Besides the weekly fees, they also charge semester, curriculum, and supply fees. We were paying over $250 a week for two days of care (For an 18 month to 2-year old) plus the extra fees. Additional 100's of dollars billed at different times of the year. It's important to note that you must pay the full amount for these extra fees, regardless of whether your child is enrolled full-time or part-time. Like I said, we had our son enrolled part-time. Considering the charges, I had expected a more value for the experience. Craft projects rarely, if ever, made it home. There were a lot of children in each room, assigned to only one or two teachers. Also, it seemed like most of the event days were held on days we didn't have my son attending. While this isn't necessarily their fault, I did wish there was a reduced supply rate to account for it, as he was missing most of the events and shows. On the positive side, we liked his teachers. They all seemed to be doing their best in a very busy classroom. Ms. Glory and Ms. Takhleeq, in particular, are truly wonderful. When he transferred to their class, we noticed a significant improvement in his mood. If your child is in their class, you're fortunate! They do give you camera access here, but it is limited. If you go over your limit for the day, you're locked out for the rest of the day. There's no counter to show how much time you have left, so you're left up to guess in this regard. A staff member explained that this was to help with network lagging. Too many parents watching constantly stretches their signal to breaking apparently. Understandable, but definitely something to make note of in advance. After the first two weeks at Lighthouse, my son began to hate being dropped off. He would tantrum and cry, and the situation didn't seem to improve. I decided to speak with the director to discuss ways to make the mornings smoother for him. However, this was a mistake. Any concern or question I had was met with dismissive remarks like, "You should have him here more days" and "When are you enrolling him full-time?" We had multiple conversations like this, and I lost count of how many times I had to reiterate that we simply couldn't afford to have him there more than two days a week. It was a wholy embarrassing and uncomfortable experience. When I got home that day, I told my husband that Lighthouse just seemed like a blatant money grab. From that point on, I made it a priority to only seek out the assistant director, Mary, whenever I had any concerns. She was incredibly helpful and provided us with valuable tips. She also advised the teachers on some small ways to make drop-off less traumatic, which I was very grateful for. I didn't expect miracles, just some small gestures that they were actually trying to help our son. The tantrums didn't improve drastically though, and it was something we had to deal with until we left Lighthouse. The mornings were problematic. For a facility that claims to be open from 6:00 to 6:00, the staff scheduling seemed to be a major issue. Some mornings, we would have to drop him off earlier than others due to work or home changes. Whenever this happened, almost always, it would be chaotic. I would try to take him to his usual room, but would be met with a staff member who would tell me that I needed to take him somewhere else, because the teacher wasn't actually there yet. This wasn't a rare occurrence; it happened often. I would pass the front desk and hear the receptionist panicking on the phone because "...the 7:30 people didn't show up!" Sometimes, the alternate classroom would also change without us knowing ahead of time. The worst case was during his last week at Lighthouse when I had to take him to TWO rooms before finally figuring out where he was supposed to be. Often, I was tempted to just take him home because I felt so terrible leaving him there in that environment.

Enrolled my son last week and withdrew him today! We went with this place because of the good…read morereviews, camera access, and they always made me feel comfortable as a first time mom using a daycare while I was there. Unfortunately, despite them using the Procare app, they take about 2-3 hrs to respond to a message. One day I called after waiting 2hrs for a response and I found out at 1:30pm they forgot to feed my baby his 12pm milk. Every time we check our camera feed my son is left alone standing in his crib to cry it out or sitting in his high chair to cry it out. One day on the camera feed we saw a different baby in his assigned crib which is where we are assuming he got his terrible stomach bug from (vomiting, fever, diarrhea) as he refuses to eat and drink while at the daycare. Today when I withdrew him, I was handed another child's belongings and when I changed my son at home I saw that he was put in a size 5 diaper instead of the size 3 diaper we gave them (my son has sensitive skin). Overall, this place is not worth the money.

Goddard School does not care about the kids because there has been plenty of times where the kids…read morehas been acting up and has'nt got kicked out because they want the kids to stay so they can get paid

Great learning environment. Taking great measures to keep kids safe during COVID. Diverse and clean…read moreenvironment. They know all the kids names and familiar with the frequent parents that drop off the kiddos.

Our daughter attended Kensington School for four years, from the infant program all the way through…read morePre-K, and we had a great experience. The school was always clean and well maintained, and most importantly, we always felt like she was well cared for and safe. She loved her teachers and made a lot of great friends during her time there. One of the things we appreciated most was how much her teachers genuinely cared about her. They really got to know her, were invested in her development, and were always willing to talk through and address any concerns we had along the way. We never felt like she was just another child in the classroom. We were also really happy with her development and how much she learned. She hit all of her developmental milestones, and by the time she finished Pre-K, she was more than ready for kindergarten, both academically and socially. Mrs. Nadia, the director, is great. She communicates well with parents, is responsive when you have questions, and genuinely seems to care about the kids and the school. After four years, you really get to know a school, and we're very happy we chose Kensington for our daughter. We would definitely recommend it to other families.

Our Daughter has been going to this lovely Montessori school since she was 18 months of age and she…read morehas learned so much from here. All of her teachers from each grade level are all amazing and dedicated. She has learned and remembers them every day she leaves from school. They have a real good curriculum. Right now my daughter is learning on how to read, sound family words, count to 100 and more. This school is amazing and very happy she is attending and learning here.

Primerose is the last place to go for child care. Wouldn't…read morerecommend any kid to attend. My family had a terrifying experience and the owner Matt refused to rectify the situation.

I am writing to express my deep disappointment with the treatment my family has experienced at this…read moredaycare. As a parent, I expect my children--especially my son with special needs--to be welcomed, respected, and supported. Unfortunately, that has not been our experience. On multiple occasions, including most recently with the director herself, I witnessed behavior that I can only describe as discriminatory. This lack of acknowledgment and respect is unacceptable, particularly in an environment where children should feel safe and valued regardless of who they are. As a result, today is my children's last day at this daycare.This decision does not come lightly after 2 years, but I cannot in good conscience continue to leave my children in an environment where they are not treated with the dignity every child deserves. I truly hope that serious reflection and changes are made so no other family has to experience what we have!!!

The service here and the way they care for my children is unmatched. Their staff is super friendly…read more We started at Goddard school down the road, but they kept under billing us and then came to us one day and told us we owed them a ton of money after we kept telling them their billing was wrong. We moved to primrose and they have been absolutely perfect on all accounts. I'm very busy and sometimes I drop my kids off and forget their stuff and primrose has never fussed at me and just makes it right. Customer service here is unmatched.

I was close to sending my kid here but my family did not feel very welcomed here during a tour. As…read morea black family we were uncomfortable. The facility is nice but they need to be aware of the customer service being presented during tours. I didn't give 1 start because it was not the entire staff but a few. As well as the teacher that didn't even acknowledge us or my kid. It has the potential to be better but that's an internal hiring issue.

We absolutely love TLVS! The staff and leadership sincerely care about the holistic development of…read morethe students. My daughter has learned so much since joining TLVS a few months ago. She is excited about going to school and learning, and talks a lot about the fun things they do. I am consistently impressed by my daughter's development. They have also taken great precautions to ensure safety in the midst of COVID, which has given us peace of mind.

Ever since I enrolled my child (Oct 2022) I've had issues with the school being transparent. I have…read moreasked the director, assistant director, operations manager, front desk staff, and teachers to be transparent with me regardless if it's positive or negative. My child was 18 months when I enrolled her and My child loved going to school. Unfortunately that only lasted 2 months and the lead teacher had to leave due to personal reasons and was not planning on returning. The school was already training a new teacher to be lead but did not inform any of the parents about it. When I asked when the former teacher would return they told me she would be back in a couple of weeks even when they knew she was not returning. the teacher told me herself she was not coming back and she said the owner knew about it, but lied regardless. Once the new lead teacher started, she was taking many days off because of personal reasons. She later informed me she was not working physically at the school and was helping remotely. The school never informed me of this. In fact my child started behaving out of character. she said she did not want to go to school and would cry at the hand off in the front. When I inquired about this, They made me believe it was my child's fault when in reality they knew the issues they were having. When I had my parent teacher conference with the new lead, she disclosed many many things to me. She mentioned that she has been out of the classroom for sometime and that my child was not the only one crying during hand off. She mentioned that many parents complained about kids coming home with diaper rashes and not being fed properly. She told me it was so bad that she was going to call licensing herself. She Also gave me recommendations to another school because she told me I should take my child out. They were combining two classrooms together of children from 18-24+ months because they were understaffed. My child was sent home with a dirty diaper multiple times. When I asked for before and after pictures of my child's lunch I was told by the owner and director that I should just assume that she doesn't eat in school. I told her this is not helpful especially when my child is in the 6% in her weight. They said they provide chef prepared meals but I have shared pictures of the food that's provided. Their grilled cheese is just two pieces of cold bread with cold cheese, their fruit is canned and served multiple days in a row along with the canned green beans. Their chicken nuggets are frozen. I've even been told by an ex employee that they freeze the fruit and if they don't have enough time to thaw it out then the kids are eating frozen fruits. I was told by a different ex employee that they recycle the food too. I expressed the concern of not being able to speak to my childs teacher on a daily basis to get updates and that it's concerning how secretive they are about things. The teachers actually seem scared to tell parents anything. Yes they once had an amazing reputation which is why I chose TLVS, but that has all gone down hill once they moved locations. I know of many parents who have taken their children out of the school. They claim that all teachers are certified but not all of them are Montessori certified. They also have violations on the Texas Department of health and safety. Check them out. Today when I was dropping her off to class I saw one of her teachers being rough with a child and that child was crying. This is not the Montessori way of dealing with an upset child. You don't just squeeze their hand tightly and pull them across the room to sit by themselves. I could tell the teacher was overwhelmed and the teacher did not have an adequate assistant teacher in there to help. The person who was in there was a front desk employee who was in there just to have a body in there for ratio reasons but was not actually helping. So glad I'm sending her to another school and she is finally happy again!

I really enjoyed this daycare for a long time! They were great when it came to updates regarding my…read morechild/ child's classroom. They have recently changed their director and things have went downhill since. My son's health has declined from lack of cleanliness and the updates have become zero to none. The front desk lady is also very discerning. I really miss the old director and front desk staff.

Great admin stuff and teachers. clean and safe day care to keep your child. i love the fact that…read morethere's always activities that involves parents, grandparents and other family members. all holidays are recognized and veterans are recognized and appreciated. Dawn the director is the best ive ever seen and Karen in class 2 is the most loving teacher. all teachers are great here. Im actually sad that we're relocating and dont have a choice to say our good byes. im sad for my son, hs always happy coming here.. I recommend this day care a 1000%.