I gave my aunt an 80th birthday party here and I was completely satisfied with the venue…read more Reasonably priced, very clean, with ample parking and easily accessible in Glenside Pa. The staff and owner are very friendly and they do their best to make your experience a success. i will definitely use this space again.

went here for a formal.... worst decision I could have made. Tried to leave. Black lady decided to…read morelock the door. Didn't Realize you could lock people into your establishment.... On top of all of this I explained how this "fine" establishment held us against our will inside while we tried to leave and the "supervisor" who oversees the people leaving asked if I was studying law..... because I was expressing how simple it is to let people out of your building. Seriously a problem. also took an hour to get a drink. the bartender is a loser.... only serves woman.....skips people who have been in line.....absolute beta.

I just wasn't feeling the vibe. Terrible parking situation. Food was ok. The drinks were very goodread more

My event occurred in July and I felt I had to wait to post my review for many reasons but at this…read moretime needs to be said. I don't recommend this location for so many reasons. One of the biggest things I will point out, Jessica has zero, zero communication with her team (photographer, DJ, cake decorator and even staff about clients expectations) that was very apparent at our event. Biggest proof - image of cake sent to Jessica as a sample was pink and gold, our color scheme was purple black and gold. Our cake was made PINK and gold!! So much to say but not enough space here. I had siblings and even my children come and tell me staff were rude. One instance was when guest weren't allowed out of the main room. I went to a girl specifically and spoke to her in Spanish and asked her WHY, because when my guest would ask her she wouldn't speak to them in English. I had several guest complain that staff were rude or didn't speak English and made NO effort to help guest with the excuse of not knowing English. I don't have an issue with not knowing English but I have an issue with being rude or not being helpful in this type of industry. If you don't understand what guests are asking hey someone who can help. I didn't not see nor know about Jessica until late in the evening. She knew I was upset her staff throughout the night knew I was upset about things YET at no time did any of them come to find out what was wrong or how things could be remedied. At the end of the night when we were getting our personal items, there were empty boxes left over. Jessica was so rude and told us we needed to take out empty boxes with us!! Essentially we had to take out trash with us. You're going to tell me you don't have dumpsters there!! The decor was nice BUT it wasn't what our expectations were. Again due to lack of communication, out silhouette dance was horrible!! Could not be seen what was happening, because the big frame was out in front of the curtains. If I would have been told that was going to be there we would have done the presentation differently all I was told was the curtains would be there and the "x" to step on. Tables, the way we were explained or made to think, the Quinceñeras table for her and her court would be a special table. Not only was her table exactly like everyone else's it was setup where guests could NOT see her!! My final take is this.... that because I didn't spend $20-30,000 I wasn't given the top notch service we were expecting. IF I would have been told based on my $10,300 bill I was going to get a basic setup I wouldn't have had SUCH high expectations. Instead no we were constantly told everything was going to be awesome. Lastly due to to many issues. Due to me being upset and things not being what we expected my daughter cried at her table. This alone broke my heart to know my daughter had cried on her day!! Thank goodness I was not made aware that this happened until the next day because I don't know how I would have reacted that night. In the end I was sooo Disappointed. I has such HIGH expectations, not only because of what was always presented on social media for this location BUT because I have known the owner and of her work for so long. I NEVER even considered going elsewhere for this event BECAUSE of the high expectations and what we thought was such wonderful work. Sadly I cannot say I will ever give a recommendation. Not unless they plan on spending $25,000-$30,000 and even then can't believe you would get top notch service. To this date NO effort was made to enquire about my disappointment, if anything I was met with rudeness and attitude at the end of the night. So sorry I won't recommend this event venue ever.

I'm writing the review based on my experience and on behalf on the hosts of the event …read more The decor was beautiful but according to the hosts, it was missing some finishing touches that were discussed. The food was mediocre. The chicken was burnt and dry, the salmon was thin and tiny pieces. Steak was also mediocre compared to the tasting. According to the hosts, the food at the tasting was NOT the same food that was served at the event. They said the food at the tasting was way better and if it wasn't up to par then other food or another event space would've been used. Extra money was paid for green beans but it didn't come out until later when everyone had their dinner already. There was supposed to be fog/smoke used but it wasn't used. Extra money was paid for a Champagne Wall but the glasses were filled with juice instead of champagne. They said juice was used to avoid underage drinking. While we appreciate that concern, we should've been told ahead of time that juice would be used. A " champagne " wall was agreed on, NOT a JUICE wall. Also there's only 1 bathroom for the ladies' room so keep that in mind. The best part of this event was the open bar. This place has a lot of potential but needs to work on their communication skills.

I did not know this lodge was so close. It's gorgeous! Lots of seating, very nice bar and an…read moreenclosed and outdoor deck area with tvs to view sports. I was there for an event. There was a sign that it's $10 for non members to enter. I was told this isn't heavily enforced. Membership is only $25 per house hold. Food portions were generous and priced less than what I expected. We did not order food but these are food photos of items ordered by some of our friends at other tables. Another friend ordered the spinach dip and pita and that looked amazing! People said they really enjoyed the food they ordered. I wasn't thrilled with the service. The Waitress didn't want to separate checks which was weird because we're seated with strangers. Eventually they came up with a way to accommodate separate checks using numbered signs when they realized people weren't ordering. I don't know if she was new and didn't know this was an option but her communication style was not great and I know some people did not order because of it. Several of us opted to get our own drinks at the bar and eat elsewhere after the event because of the service. Also wanted to mention that half of the stalls in the women's bathroom had broken locks. I hope someone addresses that because no one wants a visitor when using a public restroom. This really is a beautiful venue with other spaces available for parties. I hope to have a better experience next time I'm there.

Excellent food and drink. everyone is friendly. Will continue to go and bring friends. Prices are…read moreunbelievably reasonable.

Just had our wedding there on Nov. 4th. They did not…read moredisappoint. I would recommend them to anyone for any occasion. Food was fantastic and the owner Ralph the coordinators Drew and Cindy and the rest of the staff were fantastic. If there's an event or Wedding that your planning for. Do the smart thing and look into them.. You will be thrilled with the venue and pricing!!!

had a function there and the food came out lukewarm and drinks overpriced. Something else happened…read moreand a lot of people had their cars towed by a predator towing company

I was the Matron of Honor in my best friend's wedding at Spring Mill Manor, and as someone who…read moreworks in customer service, I was absolutely appalled by the level of disorganization, lack of communication, and overall disregard for professionalism I witnessed from start to finish. Nearly every detail the bride confirmed and signed off on before the wedding was ignored. The bridal suite had dirty champagne glasses and unsafe, wobbly chairs for hair and makeup. Both coordinators were hard to find throughout the day, and when issues arose, they were either dismissed or never followed up on. Guests were served the wrong food (including one with a serious allergy), others didn't receive meals at all, and many didn't even know dessert or coffee was available because there was no announcement. The champagne cart enhancement that was paid for was unstaffed and never used. Even simple things like helping the bride's nephew hand out programs--something I personally spoke to the coordinator about--were completely forgotten. Working in customer service myself, I know how important attention to detail, communication, and accountability are--especially for an event as meaningful as a wedding. What I saw that day was the opposite. The only person who seemed to know what she was doing was Sarah, who genuinely tried to correct issues and assist where others failed. Overall, it was extremely disappointing to watch such an important day unravel due to negligence and poor management.

Just had my wedding here and the staff could not have been more attentive and kind! A huge shoutout…read moreto our bridal attendants Danny and Giselle for making sure we had everything we needed throughout the day and taking such good care of us, our event manager Kyle for keeping me stress free and running the behind the scenes so efficiently, and the event coordinator Alyssa for bringing my vision to life. They all brought such good energy and helped make our day so amazing!

A wonderful location in the local Philadelphia area for events, exhibits and celebrations. The…read morestaff is the best and the owner takes pride in the business a very dependable option.

Such a beautiful venue, inside and out! The owner was pretty laid back guy who's into music and has…read morea band so he's super busy outside of Open Space and also pretty hard to get ahold of! His assistant Martian is a character and such an amazing human being, we loved his personality and customer service! Martian promised us a beautiful, clean space and that's exactly what he delivered! Highly recommend and would definitely use this space again in the future!

Was a guest at The IATSE Ballroom for a graduation party. I had a really good time while there on a…read moreautumn Saturday. I was super happy to see that IATSE offered a parking lot. Yay! Once I walked in, immediately the room of the event was decorated nicely. The ballroom was spacious, decent sized dance floor, and a bar. This particular event had a cash bar with complimentary soft drinks. I ordered a cosmopolitan drink that was made nicely. I peeped that the bar offered casamigos too (nope lol; I drove). The food was absolutely delicious. My favorite was the lobster bisque, salmon, and potatoes! Yummy! The staff were all nice and professional. Overall, this appears to be a nice venue to have a special occasion.

Was here for a birthday party today and the place looked great! Staff was so friendly, food was…read moregood, drinks at the bar were great.