If you are planning on buying online, run for your wallets sake.
There will be surprise charges left, right and center. Im not talking about $10 or $20. Im speaking of hundreds and hundreds of dollars.
As everyone knows UPS and DHL brokerage fees are CRAZY so i thought it was fine because it STATES she will ship my either Myhermes, parcelmail or Royal mail.
after purchasing through 1stdibs (because i didnt know if i could trust this, meaning no reviews anywhere, i woukd rather have some type of protection through somewhere), and PAYING $68, an extra $30 (surprise) on shipping (states £15 to other countries and i live in canada) she messages me the day she said she would ship it out, to tell me that if i want i shipped by Royal Mail, MyHermes or Parcel Mail, i will need to pay an extra £90 to ship and if it is by Parcelmail i need to sign a DISCLAIMER if my item, worth $1400 went missing or damaged, that i can only claim minimum nsurance.(Another surprise!)
and why is this happening you ask?
according to her, there arent much items wrth £750, she did not update the prices on her website, theres a programming issue and they are working to resolve this discrepancy.
And it is APPARENTLY MY FAULT, AS A CUSTOMER that she prices this item at £750, and my fault that she didnt update her site and my fault that i wasnt charged accordingly to begin with. and EVERYTHING on her site does not apply because i purchased through 1stdibs. Mind you, 1stdibs helps many vintage stores sell their vintage items. OH and its my fault that she decided to giving the option of letting people PURCHASE these through 1stdibs.
She didnt end up charging me extra. I got the tracking number and guess who she sent it with? UPS. ANOTHER SURPRISE! AFTER i told her SPECIFICALLY DO NOT ship with UPS because of their Brokerage fees.
And she tells me " I will find the best price as I do with all of my other clients."
SO NOW I paid $1400 on an item, +$68 on shipping +500 custom and duties, which i am ok with but +208 on brokerage on UPS BECAUSE it is cheaper on HER part.
YES, BECAUSE $208 on brokerage that i asked her to avoid for me IS CHEEAAPP
NO such thing as custimer service here.
EVERYTHING according to her, is all my issue and my fault EVEN WHEN i asked not to ship by UPS (They are infamous for their sky high brokerage fees)
I feel that this buisness is a huge JOKE
So run for your LIFE.
I wouldnt even give this ONE STAR if that was an option. read more