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    The Gardenia Branch

    5.0 (1 review)

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    7 months ago

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    Minh In Stitches

    Minh In Stitches

    3.6(16 reviews)
    3.4 mi

    Mihn was very helpful and did beautiful work. Michael is personable and very friendly. They were…read moreboth a joy to get to know.

    I have never been so disappointed in a service or company. I went to Minh to have alterations done…read moreon 2 dresses. I went in at 5:30 on a Monday night. I was in a bit of a time crunch and thought she was my only option. After trying on my 2 dresses she gave me astronomical quotes for what it would be. I immediately regretted it, but didn't think I had any other option so I paid the $519.95 that was asked. After I got home I realized that that really wasn't a feasible option for me, especially being a single mother. I went back to Minh at 11:00 am the very next day and asked for only one of the 2 dresses back and explained that it was just way out of my budget. She then told me I could have my dress but I had to pay her 50% of the quoted amount. That quoted amount was $300 for a hem and taking the bust area in about an inch. I told her I was only taking one dress, not both. She did not care. She said she already did a service. She was rude and her husband even said "You have to pay her". I BEGGED her not to do that. She said its her policy and her sign says "Cancellations are subject to 50% fee". While I completely understand having policies in place, she didn't even have my dress for 24 hours. Not a stitch or cut or any alterations were done at all. I also informed her that the sign says SUBJECT TO which does not mean she HAS to charge me that. It is a discretionary amount. I told her I would pay a consultation fee or something that would equate to the 30 minutes of time I spent in her store but she said NO. The charge was absolutely egregious. I was literally robbed. I will never be ok with what she did. I will never recommend her to a single person ever. My 73 year old Mom went to the store to ask them to show me some grace and give me my money back and they called the police on my mom and physically put her hands on and shoved my mother. This family is the highest level of disturbing and should be shut down. Side note, there was a gentleman in the store that heard me literally sobs and cries for help and even offered to pay for me. I just want him to know that he was a sweet sweet man and that meant so much to me, but that woman doesn't deserve a dime of anyone's money. I would like the $250 back that she charged me to hold my dresses for 17 hours. I also want to emphasize that I was really overwhelmed and felt like I had no other option. I needed one dress within the next 3 weeks. AND I was only trying to ask for one of the two dresses back. I was still supporting her business.

    Photos
    Minh In Stitches - Lining repair.

    Lining repair.

    Minh In Stitches - Beautiful repair to the lining.

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    Beautiful repair to the lining.

    Valotta'S Tuxedo And Tailoring

    Valotta'S Tuxedo And Tailoring

    2.4(7 reviews)
    4.3 mi

    I needed a dress altered for a wedding last minute. With my normal seamstress being out of town, I…read morecalled Valottas because my husband has had suits altered here and it seemed to be alright. I knew she was a little pricy but she told me she could have it done in a week, great! I dropped it off Tuesday and she said it would be done Monday and she would call. By Monday at 5pm I called her and she asked when I would be there, I said an hour and she said yes your dress is done. Hm weird response I thought. I arrived, she did not ask me to try the dress on which was also strange. The cost was $40 which I was happy with. I got home and tried it on and it was not up to my standards at all. You could COMPLETELY see the cups she put in. She literally Put one small stitch as if that would do anything. We were leaving for the wedding so I had no choice but to take the dress and hope no one noticed. All through the ceremony all I could Look at was my cups peaking through. LUCKILY my friend brought a sewing kit and had to sew both cups into my dress. She literally saved the day and my dress. If you cannot handle sewing cups into a dress, then I certainly would not trust this place with anything else. I'll give 2 stars because she was nice and offered to try? To help me last minute. Which now I wish she hadn't.

    I've gone to Valotta's twice and both times they were extremely helpful. Their services are quick…read moreand accurate.

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    Valotta'S Tuxedo And Tailoring

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    The Gardenia Branch - clothingrental - Updated May 2026

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