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    The Gallery Upstairs

    2.0 (1 review)
    Open 10:00 am - 5:00 pm

    The Gallery Upstairs Photos

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    6 years ago

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    Picture Source

    Picture Source

    1.0(1 review)
    1.5 km

    We needed a print enlarged and was recommended to this place as our other place couldn't do it to…read morethe specifications we wanted. Anyway, Paul told us it could be done and he would also put it into our frame if we brought it in for him. He told us it would be 2 weeks and is debit machine was down so we would have to pay cash, which we did. Went back after 2 weeks to be told it wasn't done as he couldn't remember what he was suppose to do with it, we then asked why he didn't call to ask, even though it as written down on our receipt, he responded with I've been extremely sick for the last 3 weeks.He then said it was on his priory list and would be done by the Friday ( giving him another 6 days) We actually gave him till the following Thursday(another 6 days), he told us he was picking the print up on Friday and it would be ready by Tuesday. Went in on the Tuesday evening and said that when he went to pick it up from Toronto he was informed that the guys printer had broke. At this point i asked why he never called to update us on this as we always seem to be chasing him and we had already paid, his response was "you are just wasting your time and my time by calling me, I told you I would call when the job is done" After an exchange of a few harsh words,as I don't believe a business should be run this way. I told him if I didn't have the print in a frame by a week on Friday I want my money back. he also told me I didn't pay cash as he doesn't take cash,when I explained his machine was down he said he couldn't remember that and it wasn't him that took my order. An hour after I left the store he messaged my partner to say it was best all round if we could supply an email address and he would return the funds and then we could pick up the frame we left there. This guy was just lie after lie, and rude beyond belief, after being promised something in 2 weeks and still waiting 5 weeks later after yet another excuse and being paid in full from the start. We would never recommend him to anyone.

    The Gallery Upstairs - galleries - Updated May 2026

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