My son went to get the matrix procedure. Everything went…read morewell and he recovered well, their availability isn't the best, the office experience was good, the care was good the Dr was informative and the nurse was good. the front desk clerk "explained" what we needed to do in regards to paying. My husband left thinking he had payed the full amount he owed, only to receive a bill a whole month after the visit. The total at the clinic was about $300, the bill we received is $420, that what not told to my husband and we have insurance! When contacting the billing department they gave the wrong phone number on the bill. The phone number on the bill is (623)848-0123, this pronated me to call the office directly. After several unanswered calls I called the office where I was informed that that was the incorrect number for the billing department and proceeded to give me the "correct" one, the number I got was (928)501-0310 I called several times to fix this issue with no answer. Even their mail box is full on both phone numbers which means they are not even check their messages, I paid the full amount to my knowledge as the clerk in the front dress explained the day of service, so why am I getting an additional bill? That's bull! And on top of it the actual phone number to contact isn't even the right number! And even the supposed correct phone number no one answers. So I'm sitting here with a bill that was not supposed to be sent to me because I PAID THE FULL AMOUNT THE DAY OF SERVICE!

This was our first time here and the front office staff was pleasant. The medical assistant was so…read morevery nice I really liked him. Great personality! The Dr came in explained things and next steps and we were on our way. The visit was on time and smooth. I'd recommend.

Both Doctor Elison's are amazing! I have seen them for years between ingrown toenails, plantar…read morefasciitis and orthotics. They are both so caring that they make you feel like family! I've been a patient since they had the Wickenburg office (decades ago) and the old surprise office. This new office is very spacious, with friendly staff, who all care so much about all of their patients. I couldn't recommend Fixing Feet Institute more! They're the best!

I can't say enough about the amazing Ellis Doctors. I am an avid runner and have had foot issues…read morefor most of my life. I recently received an injury while running and found fixing feet online. Needless to say the experience has changed my life. I have never had less foot discomfort in my entire life, they were able to not only help me with my day-to-day walking, but also accommodated me with a insert for running as well. The staff is absolutely amazing and all of these great attributes have made for an amazing experience overall and I am pain free. My feet have never felt better and I have comfort in knowing I have an amazing set of doctors who I can trust . Thanks again fixing feet

Very friendly staff, doctor is very knowledgeable, they offer variety of services. Seem very well…read moreorganized. Definitely recommend this service.

I've been there several times and the diagnosis and treatment has been great. Most chiropractors…read moretry to get you in a program but they just want you to get well. Definitely recommend.

Just so you know, they take lunch from 1-2pm. If you show up…read moreearly to fill out paperwork you'll be waiting a long time, they don't answer any phone calls either. Eventually I walked down the hall to find someone, considering it was 15 min before my massage appointment was supposed to start, got rudeness from an african american lady who did not want to have her lunch interrupted and kept reiterating that I had to wait. I told her I'm sorry I didn't know but it also doesn't say anywhere that you all are taking lunch at this time (you should really advertise that or put a sign not blame me) and I didn't want my appointment to run behind if I have to fill stuff out ahead of time. The front staff was all over the place and I also had a guest with me getting a massage after me. Not a good impression at all and not a great way to start off a relaxing massage. They didn't decide to ask for full payment until 2:05 and were about to charge me more than I had already paid if I hadn't shown my deposit receipt. They finally took me back and I was rushing to get undressed and hop on the table to give enough time, my massage didn't even start til 2:17 and ended at 2:59, I knew that because of the laptop that's open while you get undressed which was weird, wasn't even used for music or anything. He didn't ask any questions other than what I wanted but didn't check in on the pressure or anything throughout. He was quiet until halfway through he started talking nonstop, cussing as he talked which I get that some people talk like that but not during a relaxing massage or in a professional setting, and he kept stopping the massage to get a thought out. He asked me if I ever heard of "scraping", I hadn't, so he pulled out a tool and said "this is what it feels like" and used it on my neck. He didn't even ask me if I wanted to try it he just went ahead and began rubbing it on my neck. I thought he'd quickly just to show me and I told him it didn't feel that bad...until he started doing it longer and he didn't say til after that it sometimes looks like a bruise, so I now have a nice big red hicky-looking mark on my neck! This made me upset more than anything after I saw what he did to my neck, I didn't ask for that! He didn't spend a lot of time on doing a complete and thorough massage, missed my feet completely (same thing happened to the guest I brought), didn't ask about my flexibility when stretching or if I could and the hot towel he used at the start burned my back to where I jumped in pain to take it off and it took a while for the sting to go away. When he was talking about his training he stated he barely passed his anatomy final which definitely was not reassuring to hear either. Nice enough guy but not a professional or relaxing massage experience in the slightest. I guess you get what you pay for. Word to the wise, if there are a lot of appointments available in a row for someone, you probably don't want to book with that person. I had to warn my guest who went in after me what had happened and regretted even bringing her here. If it was up to me I would have just stopped the appointment and got my money back, but guessing at the staff organization rudeness (and how the owner responds to other low reviews here) they probably wouldn't have given it I'd say 40% of the actual massage work was decent but the rest was just a weird and uncomfortable experience. I DO NOT recommend massages here at all! Update - the massage manager called to discuss what happened. She apologized and offered a 30min massage for me and my guest even though we paid for a 60min massage each, and my guest was from out of town so there was no point. She said she also talked to him about making sure he asks people before doing the scraping....but that's it. What a poor excuse for an apology, bare minimum if that. I told her he needs to be talked to about a lot more than that, they could face lawsuits for how he works. Didn't care in wasting my time further if they aren't going to go above and beyond to make this right. Told her I won't be returning and I'm not removing the review. People need to be aware of what's going on.

Took my husband who has never been to a chiropractor ever before here. He threw his back out a few…read moremonths past and has been fighting me to see a chiropractor. Looked at the Yelp reviews and finally convinced him to go. They were so nice to him and allowed me to be with him the entire time so he was more comfortable. The chiropractor could tell where his issues were just by feeling along his back while he had him do some basic movements. All of the front and back office ladies were super sweet and joked with my husband throughout which really helped his comfort level. After adjustment he got therapy with a TENS unit and heat which he LOVED. He is now finally a believer in going to the RIGHT CHIROPRACTOR.