Hello All,
I recently purchased the Sport model of the scooter. Wow! I was not only disappointed, but completely taken back on 1) how rude the customer service people are; 2) their inability to "listen" to what you are saying and 3) their total indignation with me because I am returning their product.
First of all, the scooter weighs approximately 70 pounds when it is all put together. It breaks down into two pieces each weighing around 35 pounds. I don't know about anyone else out there, but I am a 75 year old woman and handicapped at that . . . .can you imagine my astonishment as to how much the scooter really weighed and how was I going to navigate getting this into my SUV by myself???
Well, it's not really surprising that I have to return the scooter. It's way to heavy for me to even think about lifting. So, I called customer service to get the ball rolling to return the scooter, only to find out that the finance company that I financed the scooter from charges a whopping 20% restocking fee. That's approximately $840 for me to still have to pay out, with nothing to show for it. The gentleman that "graciously helped" me said . . . ."to bad for you, we've already got our money, so deal with the finance company".
Folks, before you buy from these disreputable people, read the fine print and, if you can, stay away from the finance company "Bread Pay". read more