The gentlemen that own this business are fabulous. I purchased an organic cotton and natural rubber…read morequeen mattress from them two years ago, along with an organic wool duvet and pillows. They were so helpful and the service was amazing. I had been talking with another company in Vancouver that sold a similar product, and chose The Good Planet because of the service. (As an aside, the Vancouver company was completely atrocious). The bed is amazing, the best bed I've owned, and worth every penny. They let me put the bed on layaway, and because of that it let me convince the person sleeping on the other side of the bed, that we really did need to buy the complete natural, toxin free package. He's just upgraded to a natural shredded rubber pillow, and loves it as well. When you buy a bed, they offer 10% off all the linens and pillows for any future purchases. They also allowed my brother-in-law to return a shredded rubber pillow that had seemed to not hold up, I brought it in the store for an exchange when buying the new pillow, no trouble at all. Since moving and expanding from the old location, they've brought in even more products. Their buying practices, and just their taste, is awesome. This is absolutely the best store to buy gifts, for yourself, or anyone. I can't believe it's not on Yelp yet, but I'm very stoked to be the first to review. You'll find everything from toxin free kid toys, clothes, home composting kits, Level Ground Coffee, natural cleaning supplies, fair trade baskets, unique sustainable gifts, tons of great kitchen options, tools, towels, dishes, it's a never ending journey of fabulous when you explore this beautiful shop. So, if you are like me, and prefer to support all things eco, or if you're just curious and need some convincing that eco doesn't always mean patchouli, head to The Good Planet, one of the best shops I've ever been to.

I wish I had the $$$$ to live the lifestyle this store could support. If you're looking for…read moreeco-friendly, low waste products, this is a great resource. Everything from cosmetics to household products to textiles and baby accessories.... But it comes with a price tag. I definitely have to pace myself when I come here.

Talk about service! Duane and the team went the extra 1.6km (and then some) to ensure we were…read morecompletely satisfied with out mattress and topper. Made in Victoria from natural latex and cotton. Support local businesses!

What a wonderful experience it was purchasing a new mattress from Fawcett. I had had a bad accident…read more& was suffering from back pain. Duane had us try the different firmnesses in the showroom. I decided that Firm was most comfortable for me. My hubby wanted Soft. Duane said they could combine the two into one mattress. Then we walked the showroom looking at the headboards. There was a stool beside one bed & on it sat a remote control. I asked what it was for & he said it did adjustable positions but we'd need separate mattresses to get the benefit of the different features for each person. It was a no brainer. Duane hadn't try to upsell us from the start. If I hadnt asked about the remote control, we wouldnt have had this wondrous sleep & relaxing experience. We don't use the massage or underbed lighting settings. We felt we received good value for our purchase. That we are supporting a high quality local Canadian-made product & company makes us proud to do so. BTW, we each have our own remote controls.

We bought a bed here a couple of years ago. Within a couple of nights it became apparent that it…read morewas just not right for my wife or me. I went back after a week to see if we could return or exchange the mattress (which my wife had been assured of when she bought it) and the sales person flatly refused to do it and made a real production about it, insisting that a week isn't enough to adjust to a new mattress. I ended up buying a mattress topper elsewhere to improve the comfort, but now after a couple of years we're find ourselves waking up sore. I won't be coming back here for our new mattress.

Left a larger furniture store and went hunting for a futon. The man who (I'm assuming owns the…read morestore) was so relaxed and friendly. He knew his inventory and prices, and the prices were low. I know walks into an independent shop feels a little different for most, but once we got our bearings, we relaxed right away. Nice guy, good mattress, good price. I'm happy.

Purchased new foam for our boat bed a couple of months ago from the Foam Shop ,they made a mistake…read more( wrong firmness) but would not make it right. I was told because I did not try it out for two months that they would not fix their screw up. Went to the Foam Zone and found out it was not even marine grade foam, which I had asked and paid for. The Foam Zone set me up with the proper product and were friendly and knowledgeable, also a much better price. Bottom line go to a place that stands behind the product they sell you!!!

I needed a small piece of foam that I couldn't seem to find at any of the large box sores. I looked…read moreon-line and found that The Foam Shop was actually pretty close. I went in, and as soon as I started to describe what I wanted, Nicole was already heading toward their selection. she had what I needed immediately, and provided great service, even while training someone how to work the computer for price calculations. Nicole is a great asset to the company, and The Foam Shop gets two thumbs up for having what I needed, but couldn't find anywhere else.

Do not recommend Did not match zipper or thread. Looked…read morelike a home ecc project. Dissatisfied with substandard workmanship passed off as a professional sewing job. Don't do it!

We bought a foam topper yesterday. When opened it had long black hair all over it. We have pictures…read moreand showed Mr. Michael McGeachie the actual hair. He claimed that it could be from the factory. Regardless of where the hair came from he would not allow us to get a refund. My wife has blond hair and mine is short.

The appliances are the same as anywhere else, but BUYER BEWARE when it comes to the hidden costs!…read moreIf you buy a gas appliance, they will NOT install it for you. We paid nearly $400 in extra fees because the installer had to come twice - because Capital Iron couldn't give us a precise time for him to be there, even though I requested, twice, that they look after coordinating it. This was on top of their own delivery and installation fee.

Excellent service! Great variety of furniture and appliances. High quality product. Appliances,…read morefurniture and outdoor areas across three floors in historic building!

Sales tags are smoke and mirrors, sales staff come in early/stay late changing them all before a…read moresale. No interest financing is false advertising $199 set up fee which for the most part goes to the sales person. Guardsman warranty same thing big bucks for the salesperson no protection for the customer, read google reviews on Guardsman

I went here with my friends. We where just walking around town and decided to look at couches for…read morefun and admire them. Then the most rude and impolite manager walked up to me and said I had to leave. I told him I was just admiring the couches but he kicked us out with no reason. Since when where kids not shopping or browsing in stores for futur purchasers. I wil let my parents know to never shop here. And I won't in the futtue

Thank you to everyone at the Sleep Country Broadmead Store. I am impressed with their knowledge and…read moreprofessionalism. I am a senior and found them incredibly compassionate and patient with my particular needs. Refreshing! Good job guys! Faith D

Ordered a Bloom mattress for my daughter on June 23rd and still waiting for it to be delivered…read more They still have no answer as to when it will arrive. Heard back from them the first couple weeks then no updates on what's happening. Probably going to get my money back and purchase elsewhere. Very disappointing!