They took their time sitting with us getting a sense of what we wanted for a Bouquet at a funeral. The end product was phenomenal. Would highly recommend them and their prices were excellent. read more

The Flower Box - Funeral arrangement - Florists Near Me - Springfield, Massachusetts

I ordered a $110 sympathy arrangement (stock photo attached). In my experience, Sympathy arrangements are white - with all major flowers being white. I called today to share feedback on the order that was received ( photo attached) and spoke with the owner. Rather than listen to the feedback and calmly explain his challenges with "supply chain." He chose to respond with, "most people aren't so PICKY to want every FRICKIN' flower to look exact, feeling ENTITLED, like you're ordering at McDonald's..." I was not treated with respect and will share my experience so others will not be subjected to the same. read more

The Flower Box - The stock image of the arrangement...notice how WHITE it is, as well as the full-sized Roses, Gerber Daisies, Lillies, etc. - Florists Near Me - Springfield, Massachusetts

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I called the Flower Box to help arrange the flowers for her funeral. They were incredibly helpful and knew exactly what would work best at the church. I had a budget in mind and they assured me they could do something perfect for much less, that would better suit the church. I was *very* specific about wanting a bright cottage garden arrangement with no lilies unless they could find lily of the valley- all of moms favorite flowers- and they did. It was perfection. Mom would have loved these. Thank you for making what's usually a difficult and painful process so comfortable and reassuring, and for saving me a lot of money, when you could have easily upsold me to spend a lot more. I'll be using you for all our future floral needs. read more

The Flower Box - Funeral arrangement for urn. Absolutely perfect and even better than I hoped for. - Florists Near Me - Springfield, Massachusetts

Went there today and had a great experience. I told him it was for a person very special to me. He had this arrangement already for when I came. It was far more than I was expecting. read more

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I was looking for a special arrangement for a relative this Christmas. I had send an email correspondence to request photos of real examples of their arrangements (like the photos on Yelp), and asked if they could send a real photo if I did order something from them. I understood there are example photos on the website for viewing but these were too staged. I've had experiences in the past where arrangements look nothing like the quality and beauty of the staged photo examples. Their response was not helpful, did not address my concerns, and gave me the feeling that they did not care for my business. Their response was to "PLEASE FEEL FREE TO LOOK AT ITEMS ON OUR WEBSITE..." and when I replied asking if they could at least send a photo of the actual arrangement I might have ordered" they didn't respond back. Rightly so, I will spend my $80 and take any future business to another florist! read more

I couldn't be happier with the arrangment I ordered. Perfect customer service and pricing. Thank you so much. read more

The Flower Box - LOVED the arrangement!!! - Florists Near Me - Springfield, Massachusetts

I ordered several funeral arrangements from The Flower Box and can't rave enough about the quality and beauty of those arrangements. Brian was a pleasure to work with and also made a stunning custom arrangement for me with candles. That custom arrangement lasted 3 1/2 weeks!!! My mom wanted all white flowers for the arrangements and each arrangement was beautiful and unique. This business is truly a treasure! read more

We worked with The Flower Box for our wedding. All the flowers were absolutely beautiful! Brian really brought our image to life perfectly. He was very easy to work with. We received so many compliments from our guests. Pricing is very reasonable, especially for the excellent quality. We brought our table runner of greenery back to him after the wedding and he created a wreath with it. Would highly recommend the Flower Box! read more

Outstanding service and a decent price for a nice bouquet/set of flowers. I was referred to Flower Box by my mom via my mom's fiance. I called them up, they were able to immediately identify what my various options were, and helped me make the right decision on the sort of flower/plant box I wanted to get for my Grandmother (who is currently in hospice care). Everything was quick and easy and done all over the phone, and they were able to get it out today perfectly. :) Overall, excellent service and a great place to do business with :D read more

Excellent quality. Free delivery. Good prices. The owner is very nice. Great customer service. Beautiful floral arrangements.

I cannot say enough about this wonderful gem! Stopped in a on the day of my parent's 59th anniversary for a bouquet to have made from my dad to my mom to be delivered that day. When I explained that my dad was in a hospital in Boston, and couldn't be home for Mom's birthday & their anniversary. they created a beautiful arrangement for her. I did show him a picture of the arrangement, and his eyes lit up, and gave me an "Pretty flowers !". He was so happy that we didn't forget to have flowers for Mom and their anniversary. Sadly, my Dad passed away 8 days later, and once again, I called The Flower Box to create an arrangement for Dad's funeral service, and the arrangement was beautiful. My Dad understood the value of flowers, and how important they were. The Flower Box made an arrangement he would have been very pleased with. read more

My co-worker received an arrangement from the flower box yesterday and we were all in awe of how fabulous it was!!! Also ended up getting my sister an arrangement for the birth of her son and it was gorgeous. read more

The Flower Box - Florists Near Me - Springfield, Massachusetts

Amazing work by a LOCAL florist and owners who care, and it shows! Ordered special delivery to a friend long distance and-they went the distance. Thank you so much, she loved the arrangement! Highly recommend (and I don't do that often)! read more

Wanted to send a sympathy plant to a funeral home. I called the Flower box based on a recomendation and was answered by a very friendly and pleasant speaking person. He help me to decide what type of plant to choose and assured me I would not be disappointed by the plant choice ("very hardy looking") and its presentation. OMG! The next night I attended the wake and there stood the most beautiful plant with added accents of cattails and carnations. I would strongly recomment using the Flower box for any occasion. I know I will. Ann V. read more

The Flower Box did my flowers for my wedding. They were completely thorough and we had multiple meetings to make sure my flowers would be exactly what I wanted. They turned out beautifully. I still have people, a year later, telling me how amazing the flowers were! read more

We used the Flower Box for the floral arrangements for my Father's funeral. We met with the owner and discussed what type of arrangements we wanted and the type of flowers that we wanted He was very helpful and pleasant to work with. The spray they made for my fathers casket was absolutely beautiful as were all of the other floral arrangements they provided. I would totally recommend using them for any occasion. It has been about 6 days since the funeral and almost all of the flowers still look great. Thanks so much for providing such beauty on such a sad day. read more

The Flower Box just did my daughter's wedding. I really did not know much about them, they had been recommended to her by a friend. She met with them a few times before her wedding and I went one time just to see her choice of flowers right before the wedding. They were so helpful, suggesting different flowers in her colors and also sharing the cost of different flowers to really help her with her budget. They were friendly, professional, and so excited about what they were arranging for her. The flowers that day were absolutely beautiful, the centerpieces and bouquets were bigger and more beautiful then we expected, we were thrilled with their work and had so many compliments all day! Our guests were all so happy when we offered them the centerpieces at the end of the night. Mine lasted for many days to enjoy after. We would definately use them again and very highly recommend them. Thank you Flower Box!! read more

Richard at the flower box was so very helpful and very easy to work with. Our wedding flowers were breathtaking. We could not have been happier. read more

The Flower Box provided the most beautiful arrangements for our mother's funeral. The colors were vibrant and the arrangements were outstanding. The funeral director said that they were the most beautiful arrangements he had ever seen. I would highly recommend The Flower Box and plan to use their services from now on. read more

This was the worst customer service I've ever experienced! Went in to buy a flower arrangement for a bday celebration gentleman was rude unprofessional and had absolutely no customer service!! Needless to say the attachment was NOT purchased nor will I ever purchase ANYTHING from that floral shop!!! read more