Called to inquire about my order and you would have thought that I had asked them how to make a nuclear bomb. Rude, short, indifferent, dismissive, etc. I don't like saying it but based on this alone, I wouldn't recommend using them as they can't tell you when your order will be delivered or if it has been delivered. This is 2025 and their communication structure is abysmal which also mirrors their staff. I just contacted my daughter and she said the flowers were never delivered to the house. Unbelievable that this business was blatantly lie to me about delivering them yesterday. Unbelievable. Now I have to go through the process of disputing the charge on my Amex credit card. How does a florist do this to someone. These flowers were for a bachelorette party of one of my daughter's best friends. Unbelievable how insensitive this business is to people. The flowers were delivered a day late and it's the same day that the girls are leaving. What a joke. read more

The Flower Boutique is very professional high quality flowers and great customer service. Very polite people! read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

Do. Not. Use. This. Florist. Ever! As I live thousands of miles away from the intended recipient of my floral gift, I chose this particular florist based on its advertisement of a guarantee delivery by Christmas and also its close proximity to my intended recipient.  What a mistake!  As I was in a rush, I regret not reading the Yelp reviews first. I paid in advance of course and I asked that, given the approaching holiday season, that they call the recipient and ensure her presence at home *before* making the delivery.  I did not want the flowers to be sitting on the front porch and for her to not receive them in case she was traveling during the holidays.  Well, it's been two (2) weeks now, and I *still* haven't obtained verification that the recipient was called prior to delivery and/ or that the flowers were received by her.  I have not heard from my friend so I surmise that they were never delivered!  Each time I try to call this florist to ascertain the status of the delivery, I get the run-around, and, to every person I speak, he/she/they is/are rude, rude, rude! Maybe I am a fool, but I am going to follow up *once more* as all I really wanted was for my friend to know that I genuinely care for her and that I was thinking about and missing her.  I thought the flowers were a nice gesture especially given the difficult last two years we've all been having.  I do wish that this florist cared enough, too, to get the flowers to her on time or at least be courteous to me (an out-of-state, paying patron). read more

This flower arrangement was pretty much finished within two days. Pretty sad for as I am sure my children paid a pretty penny for this. The day it was delivered, one of the snap dragons was already broken and I realized later that another was hangoing by a thread. read more

The Flower Boutique did an amazing job with the arrangement I chose online. My friend sent me a photo of the flowers delivered by The Flower Boutique, and they are stunning. Exactly like the photo on their website, and they were delivered exactly on time. I will use The Flower Boutique again in a heartbeat. read more

I ordered flowers online for family down there in Savannah, and it was the worst arrangement I have ever seen. I paid $70 for a deluxe bouquet and the person who received it got two roses (that were dying), three lilies all completely unbloomed, one hydrangea and a few fill ins. I left pictures just to show how bad it is. The family member receiving the flowers also didn't get the gift note that I personally typed, she got the drivers instructions instead. And when I went to call their customer service line (because they don't have an email or anything) no one answered even though i called during work hours, and I couldn't leave a message because their inbox is full. I do not recommend in the slightest. DO NOT WASTE YOUR MONEY! read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

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Beautiful arrangement and the Flower Boutique rushed it over to my friend's house. She just had a really great success and I wanted her to have it today - she's close to the store and this arrived something like 30 minutes after I called! She cried, I cried, it was AWESOME!!!! read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

My father paid about $85 for a Thomas Kinkade Christmas arrangement with red and white flowers with a house as the centerpiece. I will post the pictures. First off, my father was scammed. The arrangement I got has white and blue flowers, no house, and not nearly the $100 he paid (including taxes and delivery). The flowers were left at the door but stated they were hand delivered. I can look pass that, but what I can't look pass is the fact that you have the exact arrangement on your website for sale, and you try to pass off some spring flowers. Shame on you!! I would never recommend this place. My father deserves a refund and an apology. read more

Rude and unprofessional - specifically the manager. I put in an order late in the day which ended up having my credit card information wrong. They called me and asked to update it and I didn't have my card with me. I called back within 10 minutes and was told to wait for another employee to help me. I proceeded to wait without them putting themselves on mute for about 10 minutes which consisted of rude and loud conversations about how understaffed they were and how frustrated they were. I tried calling back and the number was busy so I called an hour later and overheard another rude conversation about how I waited too long to call back. I would have completely understood since I put in an order late in the day for them to just say they were unable to fulfill the order for same day, but they were unprofessional and made me feel very uncomfortable. Such poor customer service, especially from the manager. They should consider getting hold music and talking nicer about customers and also being nicer to their staff. I was so put off about how the manager talked to staff. read more

My husband ordered 2 dozen roses for Valentines. They were delivered at 8:00 pm. There was only 19 roses which included 1 that was already dead. All of the roses were open, it was a mess. We will never use this company again. read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

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Easy to use website, friendly on the phone, delivered well ahead of anticipated time on the busiest flower day of the year! That's the 2 stars. The missing 3 stars is due to false advertising with pictures. Look at the difference between what was advertised and what was delivered. read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

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If YOU put in the work l, this shop will eventually do their job properly. But you will have to start a fight with them and follow through or they won't do anything. Today i received flowers via an order through FTD. They were delivered broken, dead, petal-less, and smushed to one side as if they fell over. Photo is attached. I called the flower shop directly and was told to text photos of the flowers and would be called back with a solution. 6 hours later i hadn't heard back so i called to follow up. I was told that my photos were never received and i wasn't responding to their texts. I confirmed the phone number i was texting to and it was the same number. They asked for me to resend the photos. I said i would, but i didn't. I did, however, tell the lady i would wait on the phone until she received the "resent" photos. Magically they "just showed up" and were shown to a manager. I was then told i would receive a redelivery "Saturday or Sunday." I then called ftd with the order number who called the flower shop directly with me on hold. Ftd told me a redelivery was scheduled for Saturday. An hour later new beautiful flowers showed up. Funny how if you light a fire under them they decide to do their job. read more

The Flower Boutique - The bouquet i should've received in the first place but would not have received had i not fought with them. - Florists Near Me - Savannah, Georgia

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My Dad ordered flowers through flowershopping.com for my wedding anniversary. The flowers arrived wilted and snapped. I called the flower boutique and the owner said to call back tomorrow because she was too busy. The next day, I CALLED, and they said we either had to go to the shop ourselves or wait until another delivery was scheduled for our area. If that wasn't enough, after arguing for awhile, she finally GRANTED us a new delivery scheduled for the next morning. After waiting for the order the next morning, we called and the owner Lucy began SCREAMING: 1. That we FAX OUR CREDIT CARD INFORMATION FIRST. 2. She doesn't remember filling our order. 3. She was never paid. Response: 1. No way are we giving a sketchy "business" like that our credit card information. 2. Your business card was stapled to the flowers. 3. It's flowers - we didn't buy it for ourselves. So take it up with the person who sent them (who paid by paypal per flowershopping.com policy). So basically they weren't intending to re-deliver....EVER. I called flowershopping.com and they are in the process of taking her off the list of flower contractors. Overall, this place was a joke. There is zero quality or customer service. Lucy was screaming about how she's been in business for 35 years and that her husband is a retired engineer...who cares? I don't care if she's been in business for one year...this place is a dump. Places like this shouldn't survive when there are better choices that understand American-customer service. read more

The Flower Boutique - This is how the flowers arrived - dead and wilted. - Florists Near Me - Savannah, Georgia

AVOID! The owner screwed up my order, sent it to the wrong place, accused me of giving him the wrong address and he didn't know how to use a computer to double check. Once he got someone to help, he figured out that the mistake was on his part. I had to literally scream into the phone to get my money back (he yelled back). He wanted to re-deliver and wouldn't take no for an answer (even though their policy clearly states I should get a refund.) He didn't double check, he didn't call the recipient. They just abandoned the flowers on the wrong doorstep and now some couple probably thinks there's some affair happening because of a random/incorrect flower delivery. This business deserves to fail. read more

STAY CLEAR! Just got my Mother's Day flowers and they aren't what was ordered. They got the shape of the vase right & put in the roses, but that's about it. When I called FTD to recitify the situation I was told that the florist didn't have the berries or lemon grass. They put in greenery that you get at a convenience store instead. It wasn't compact and round like the picture at all. Not what you expect for $75 plus $20 delivery fee. I think the florist just doesn't 'to care anymore...maybe she needs to retire. read more

The Flower Boutique - What I received - Florists Near Me - Savannah, Georgia

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Buyer beware! Husband ordered flowers and prepaid a week in advance for pick up on Mother's Day. He asked for designers choice, approximately $75-80, no roses. The shop wouldn't guarantee a pick up time in advance, instead telling my husband "It's Mother's Day, we'll call you." When they didn't call by noon, my husband called to see when he could pick up his order. What he picked up does not look like any $75-80 arrangement I've ever seen. When I called the shop to tell them that we were unhappy with spending so much for so little, they told me that my husband didn't have a problem with the arrangement when he picked it up, their designers work very hard, and they didn't appreciate my being unhappy with their product, which seems like an odd response for a customer-service based business. They tried to justify the cost by asking me how many of different kinds of flowers were in the arrangement and telling me what each flower costs per stem and repeatedly asked how many roses (zero, btw). They also seemed to have me confused with another customer who had an issue, but then told me that I was the only customer complaining about their work. They mentioned that it's a nation-wide flower shortage and they didn't have any other flowers and wouldn't have more until late next week. In my opinion, they knew they already had the money (since my husband prepaid) and didn't have the flowers to fill the order on a very busy day, but, instead of being honest, sent this arrangement out the door and hoped we wouldn't have a problem with their dishonesty. They have a no refund policy so wouldn't return my husband's money (I even offered to return the arrangement so they could resell it), but are supposed to remake the arrangement next weekend. I will update this review if their second attempt is better than this one. I'm not holding my breath. Otherwise, buyer beware! read more

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I am so dissappointed I didn't read the reviews before I ordered from this place. The flowers were not delivered to the address I had stated, but instead delivered to another business. The phone number I left for them to call was never called, yet I was told they tried. Not true. Then when I called to find out where my flowers were, the owner Lucy yelled at me that she didn't know and that she would find out tomorrow. I ordered the flowers for Monday, today is Tuesday (and they're lost), and she's going to 'try' to find them tomorrow. The worst service I think I've ever received. read more

This is what I ordered vs what I received. What more do I need to say? My dad wanted flowers ordered for my mom for Valentine's Day. I selected the florist closest to our home without reading the reviews. Learn from my mistake. read more

The Flower Boutique - Florists Near Me - Savannah, Georgia

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BEWARE of this florist! -- I mailed a check for $48 for an arrangement to be sent to an elderly cousin in Savannah. The owner called to say she had "lost" the check and I would need to place a stop payment on it - (which cost me $32.) THEN she said I would need to send ANOTHER check before the flowers could be delivered! AWFUL! read more

I called to order flowers for my uncle that is in hospice. Honestly, I was not very happy with the tone the owner spoke to me in. She came across brash. At the end of the call her tone became softer. The owner told me she would make a beautiful arrangement for my uncle. She delivered my uncle a beautiful arrangement but forgot to add my name to the card. These flowers will most likily be the last gift my uncle will receive from me. I am happy they put a smile on his face. read more

The place sent us wilted and dead flowers and then complained for 3 days about re-delivering - even lying to my wife that they would be delivered the next day. In the end - never got the flowers. Honestly, they are thieves - they take your money and don't deliver a the product. GOt a full refund from the credit card company. The owner is a crook who is too stupid to read her orders properly and then makes the customer pay for her idiot mistakes. Save yourself and loved ones the trouble of dealing with these people - AVOID! RUN! I hope this place should go out of business soon. read more

I ordered flowers for the funeral of the mother of my best friend in Savannah. I was impressed with the beautiful arrangement they made and it arrived on time. Being several states away, it was such a relief to not worry about it. Everything was taken care of. The new ownership is magnificent! read more

After my wife had told me that someone she knows would not be making the flower arrangements for us the late night before our uncle's wake, I contacted the owner of The Flower Boutique first thing in the morning on the day of for arrangements to be made and delivered by the afternoon. Not only were they able to do it, they were able to do it with the greatest quality of flowers and it looked amazingly beautiful. Definitely will be a repeat customer for any future arrangement needs. read more

RUDE, RUDE, RUDE. The got my boyfriends address wrong, got the card wrong, and then when the delivery guy called me to make sure he had the right address he started screaming at me when I called him back. He left a candy basket out side in 100 degree weather. Really? I called to complain but never heard anything back. STEER CLEAR! read more

Went to flower boutique for specific needs not just a simple arraignment. Sales staff stopped and together developed an arraignment to meet my needs. friendly, comfortable showroom and staff. pricing was fair and delivery was prompt. highly recommend flower shop for your floral needs. read more

My flowers were delivered today very wilted and low quality...unfortunately they were a gift and so theres not much I can do. But I personally am very disappointed and will not use this company myself. I personally cut all the stems at the bottom refreshed their water and re arranged them to try to make them look somewhat salvageable. read more

Absolutely the worst arrangement ever! Some of the flowers were obviously well past their prime, and all appeared to be simply stuffed into the less than impressive vase. Don't give these folk your business/ money. read more

This place was so good, I kept coming back. Very nice & professional staff. They do their very best to accommodate your needs. I'd happily recommend this shop to anyone & everyone. read more

Never use this florist! Teleflora uses this florist as a contract florist. I ordered a Christmas arrangement that cost $120 and they delivered a $20 flower that wasn't worth five. read more

I've had to think long and hard before I decided to finally write this review. My dad died three months ago so my sister & I wanted to buy a large flower with the word Daddy written in flowers . We went in this shop and was told by the owner she knew exactly what we wanted & that she was more then capable of performing the task . The cost a mere three-hundred dollars which was expensive but well worth the cost given who & what is was for. We told her when we wanted said flower & agreed on the funeral home as the drop-off location at 12:00 which would put it there before the wake ( viewing of the body ) on Friday a day before the funeral. We arrived at 6pm ( which was the time set aside for the family to view the body ) and saw what looked like a job my 10 year old could have done!! Angry I called but the shop was closed , so I called the next morning and was told the owner would call me back . No return call so on Monday I repeated my actions & called again & was told by the same person the owner would call me back after 1 week without hearing a word , I called my attorney who sent her a letter & guess what I finally got a call . If I were you I'd find another florist unless you want to go through the same thing . read more

I had a delightful experience with the lady I spoke with. I wanted to order flowers for my Great Great Aunt's 99th birthday and she was very helpful with her design suggestions. read more

Never order flowers from them! My dad ordered flowers to surprise my mom for her birthday weekend while she was here in Savannah and they still have not arrived. The lady I talked to LUCY said they would be here shortly at 12pm... It is now almost 3 on a Saturday and still no flowers. She was extremely rude on the phone and could not even speak English to understand who or what I was trying to communicate to her. I told her I would never do business with them and we still have no received the flowers. So disappointing and the lady was so disrespectful. Never order from these people. They need to be closed down if this is how they conduct their business. read more

If zero stars were a thing i would do that. Placed an order at 0659 Am on January 17th for same day delivery for flowers. The delivery was on a military installation and i get it it's not like you can just drive on, well i get a voicemail at 1256pm from the delivery driver that she could not get on the military installation. So i call from you flowers 800 number and they contact the flower boutique, and then from you flowers tells me they don't know why the delivery driver couldn't get on bc the flower boutique says they make deliveries all the time on the installation and that they have a pass to access the installation. They even go as far to say that if there's any more problems the owner will make the delivery so I'm satisfied with that answer and expect my flowers to be delivered. Well at 637 pm they finally try to deliver the flowers again but now the person has left for the day. The Delivery driver calls me again and says they didnt have the right insurance card in the vehicle the first time and she's just the delivery driver. So long story short i ordered flowers for same day delivery and they never got delivered thanks to carelessness basically. I will say this i just got off the phone with from you flowers and they did grant me a full return. So take your business elsewhere is my suggestion. read more

If I could rate this experience less than 1 star, I would. I have NEVER dealt with a more unprofessional shop owner in my entire life. I ordered the "This Magic Moment" arrangement, which was $57 (a total of $70 once they added tax and a delivery fee), and the arrangement consisted of "yellow roses, peach and white spray roses and greens delivered in a clear glass bubble ball." I even spoke with one of the employees when I placed my order to confirm that this arrangement would be very similar, if not exact, to what was pictured on their website. I was assured that the colors and flowers would be as exact as possible and that I should not worry. When the flowers were delivered, this is what I was sent: bright pink lilies, carnations and gerber daises (?!?!?!?!??!). I am going to upload pictures of what I ordered versus what I was sent so that you can all see, so please check that out. When I called the shop to share my frustration that what was received was not what I had ordered, the owner yelled at me and told me that she would call me back, and then she hung up on me. I called back a few minutes later, in disbelief that I was just hung up on, and I asked to speak to the manager (unaware during the first phone conversation that the person that hung up on me was, in fact, the owner). When I called & asked to speak with the manager, the owner proceeded to yell at me again and screamed, "I TOLD YOU I WOULD CALL YOU BACK [phone slammed down]." To my surprise, I did receive a phone call back approximately 5 minutes later (I was pretty sure I had been scammed at this point), and she proceeded to tell me that I was giving her the wrong name of the order & that she could not find where I had ordered something). I gave her both my name & my mother's name (who the arrangement was for), and she insisted that I was still giving her an incorrect name. She then hung up again and said that she would call me back. Sure enough, she did call back within the next few minutes, and she began to tell me what flowers were included in the arrangement that she sent (pink gerber daisies, lilies, and carnations). I explained to her that this arrangement could NOT be FURTHER from what I ordered (pink carnations/lilies/gerber daisies in a pink vase versus yellow/white/peach roses in a clear vase... really?!?!!!!?!?!), and I told her that I even spoke with her employee to emphasize that I wanted the arrangement that was sent to look very similar, if not EXACT, to the image online. She told me that I didn't have any appreciation for her flowers, and then continued to ramble on for about 2-3 minutes & everything she said was completely inaudible. Since I was completely unable to make out ANYTHING that she was rudely yelling over the phone, when she was done, I asked her how she planned on remedying the situation-- she said that I would be refunded.... and then she hung up on my AGAIN. STEAR CLEAR OF THIS SHOP. YOU WILL REGRET IT. I am contacting the Better Business Bureau next Tuesday to inform them of the scam artist that is running this floral shop. read more

The Flower Boutique - THIS IS WHAT I GOT.... ?!?!?!?!?!?!?!? - Florists Near Me - Savannah, Georgia

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Beware of the owner of this business! From what I have heard she is rude and resorts to screaming at customers and accusing them of lying. I had to give 1 star, but would've felt better with a -5! read more

I have ordered from them twice and both times they were very helpful and delivered a great product to my Mom in Savannah who is a Master Gardner. If they can deliver quality that meets her expectations then they are doing a great job. Thank you! I will order again. Grant read more

BEWARE: DO NOT ORDER ONLINE You Will Regret It! They sent the wrong type of flowers, not of same quality or type, customer service was rude and hung up on me twice (I was actually polite with them). Lilies were un-bloomed, lacked 4/5 roses visible in the picture, looked mildly like a salad. The woman on the other end of the line heavily implied I was lying about the arrangement received and would not accept e-mailed pictures. I was having such a great day that I wanted to randomly send my girlfriend flowers, now I'm very disappointed and can't even enjoy the happiness I wanted to share with her because I was cheated on the arrangement I sent. By the way, there is apparently no difference between "deluxe" and regular flower arrangements. Service was so bad I signed up for this account, a yahoo account, and a photo bucket account specifically to leave this review. Arrangement was supposed to look like this: http://teleflora.edgesuite.net/images/products/DHW_372685.jpg This is a picture of the actual arrangement: http://i1257.photobucket.com/albums/ii501/shadows3535/62635_10151621211963530_898920299_n.jpg read more