As someone living with alopecia, finding a barber who offers this specialized service is not easy,…read morewhich is why I trusted IamBillco at IamBillco Hair Replacement Center, and why the standard of care matters so much. This was not my first visit. This was my third time returning, which means there was an established relationship and a reasonable expectation of trust and professionalism. I initially reached out on January 14 to schedule an appointment. During that process, I requested a 2:30 PM appointment and was told it was "perfect." However, when I went to book through the link that was sent to me, the scheduled time reflected 3:30 PM. This change was never communicated directly and was only visible through the booking link. I proceeded with the appointment regardless. When I arrived, the barber was not ready and was still working on another client. There was no acknowledgment of the delay or consideration of my time. Approximately two days after the service, my scalp began leaking from the back, soaking through my durag and continuing overnight. I documented this and reached out immediately with photos explaining what was happening. Over the next several days, the condition worsened. My scalp became irritated, painful, and showed signs consistent with a chemical reaction or burn. I communicated these concerns and requested assistance, including help with safely removing the unit. I was advised to either wait for later availability or remove the unit myself. I expressed that I was not comfortable doing that, especially after paying over $600 for the service. A reinstall was mentioned "if needed," but there was no clear accountability given the severity of the situation. Due to the condition of my scalp, I ultimately had to seek medical attention at urgent care and pay out-of-pocket for treatment. I also experienced swelling in my lymph nodes on both sides of my head, indicating my body was responding to what was happening. After allowing my scalp time to heal, I scheduled a follow-up appointment to address the issue. Upon arrival, the barber was again not ready at the scheduled time. During that visit, it was discussed that my scalp may have been irritated during the removal process of the previous unit. The removal required significant effort to break down the adhesive, which caused noticeable discomfort. Despite that, the service proceeded. During that same appointment, while I was still in the chair, the barber was on the phone and a conversation came up regarding how I should be addressed. I made it clear that I prefer to be referred to strictly as EJ -- a preference I had communicated since the beginning of our working relationship. Rather than simply respecting that, the conversation continued in a way I found unnecessary and unprofessional. Following the visit, I was told the service would be $145. Given everything that had occurred, I expressed that I was not comfortable with that charge. I was told I would not be given a discount. After further discussion, I was ultimately charged $100, and the interaction ended with, "I'll see you when I see you." Approximately two hours later, I received a message stating that I would no longer be serviced, along with the comment that the barber prefers "clients that appreciate my craft." At no point was there a genuine effort to take responsibility for the initial harm, acknowledge the delays, respect how I asked to be addressed, or address the medical costs I incurred as a direct result of this experience. My experience raises serious concerns regarding communication, professionalism, punctuality, respect for clients, and how health-related issues are handled.

From the owner: We are a full service Hair replacement center located in Cypress, Texas. We specialize and all…read moreethnicities. We are here to service the public for all of your hair loss solutions. A full consultation is required before service. Mr. Billco is a leading educator in the hell loss industry, he is a hidden because he recently just relocated from Gary, Indiana to Houston Texas.

My first time coming to this salon. Thom did a great job! Blonde highlights and cut…read moreLove my hair ! Will definitely continue to be a customer

Jenny was amazing trimmed beard and exactly the haircut I described. I'll be back- ps she is fast…read moreToo!

Nurse Rene and her staff are just incredible and I am so grateful to have found them. I had some…read moreBotox injections and didn't realize Rene could change the shape of my brows...I now have fabulous brow arcs. She also listened to me and figured out exactly what is going on with my menopause. I discussed the results with my Dr and even my Dr was very impressed with the tests that were run for my Bioidentical Hormone Replacement Therapy. I highly recommend Ten Years Younger!!

Ten Years Younger exceeded my expectations in every way. The staff were friendly, knowledgeable,…read moreand took the time to understand my health needs. They offered personalized recommendations and high-quality supplements that have already made a positive difference. The clinic itself is clean and inviting. I was able to buy vitamins, get a B12 shot while my Fiancé did the vitamin Ivy. She has so much more energy these days! Overall, a fantastic experience with excellent results. Highly recommended!

I've come in a few times for a wash and style with Kelly, and Marci. They both did an amazing job…read morestyling my hair. They were friendly, fast, and efficient! I also brought in my little girl to get a haircut before school with Maddie. She did a great job with her hair and was super friendly! Love this place

Amanda is great. Went in for a cut and perm. Haven't had one in a long time and wanted something…read moredifferent. And she did a great job. Conversation was great too.

I am so glad to have found you! I am also thankful that you took me as a client!…read more You made me feel as tough we were old friends. I have mixed chic hair & have struggled for years finding people who know how to work with it. You were brilliant and brought your magic. It's a GREAT feeling to leave a salon & not have to put on a hat in the parking lot. I love your work & how much time you gave me in my first appointment. See you in six weeks!

I absolutely LOVE Mikka! She is so great at her craft. I do not think she truly knows the level of…read moreher talent. She gives GREAT cuts, worth every penny. She works to help you achieve healthy hair, even if you are natural and she is VERY knowledgeable. She is fantastic at coloring. what makes all of this even more great is that she is truly a nice, kind person. You are lucky if she touches your hair. I am so happy to have found her. P.S., I felt very safe seeing her during this pandemic. She sanitizes and wears double masks. Also, her set up does not allow crowding (i.e., good social distancing)

Love this salon! Always great service and the best staff. Never been disappointed coming out of…read morethere. Great stylists shout out to Min and Ailan!

I had the BEST experience at The Oasis Studio with stylist Ailan! From the moment I sat in her…read morechair, she truly listened to what I wanted -- and not only did she do exactly what I asked for, it turned out even better than I imagined. Ailan has such a great personality and made the whole appointment relaxing, fun, and comfortable. On top of that, the pricing is unbelievably affordable -- truly the biggest bang for your buck without sacrificing quality. I'm so happy to say I've officially found my forever salon. I will absolutely be back and highly recommend booking with Ailan!