I spent way too much time scrolling Instagram and Yelp trying to find someone who actually knows blonde hair. Tracy's photo gallery stood out immediately consistent, natural, well-done blondes, not over-filtered miracles. After years of driving nearly an hour to my "insurance" stylist (she never misses), I wanted someone closer to home but wasn't willing to compromise. I did a short consult with Tracy, and she was straightforward about what it would take -2-3 hours to get the result I wanted. A few days later, I came back for the appointment and walked out with exactly what I wanted and what my hair needed. Tracy clearly knows what she's doing. I trusted the process, and it paid off. I'm so glad I found her and even happier that my new hair routine involves a 5-minute drive instead of 50. read more

I have been here thrice now , for my haircut , balayage , root touch up , tone down . They have been very nice . Toni did my root touch up and tone down and what I loved is the w Patience he has to get it done and not in a hurry to finish the job , I would definitely recommend this place read more

This review is a bit overdue, but I had to make sure I come back to write it to give Tracy a big shoutout! Like many others, I stumbled upon The Ex salon on Yelp when I was looking for a place that understands hair color. I was excited to see many great reviews on Tracy, so I booked with her, and girl, she delivered!!! I asked for a half and half dye because I got my hair done like that many months ago in Taiwan, and as soon as I described it to Tracy, she understood exactly what I wanted and needed. She suggested that I go darker on the top (because initially I had it in a lighter brown) so that my bottom red will stand out more, and I'm so glad I listened to her. It's been a few weeks since Tracy did my hair, and I still love it so much! The best part, too, was that she was so fast and efficient, I was in and out under 1.5 hours. And she did it all in her badass platform wedges See you again in a few months, Tracy!! read more

The Ex Salon - Hair Salons Near Me - Newark, California

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LOVE my hair. Came in for the first time for an appointment with Toni. Staff was so friendly and accommodating. The overall vibe was very relaxing. My hair came out great, thank you so much! If you're considering booking with them I say just go ahead and do it, I'm so happy I did! Will be returning for sure. read more

Tracy has outstanding customer service. Admittedly she forgot I had an appt with her for blow-dry service on Xmas eve. She almost turned me away after I requested I wanted my hair shampooed but was kind enough to complete the job at hand- I appreciate you so much! Awesome customer service and great blow out! Decent price point considering my hair type. At another time Ann also cut and styled my daughter's hair- she was patient and knew how to handle her hair type and lasted several days. read more

The Ex Salon - Hair Salons Near Me - Newark, California

My wife got her hair cut here, she was a smoke show before and still is after the hair cut! Very good job! read more

Tracy has been taking care of my hair for 10 years now - can you believe it?! If that's roughly 4 appointments per year, then I'm at about my 40th appointment with Tracy, and each and every time I've left amazed at how beautiful and healthy my hair looks. Her motto is "your healthy hair is my goal" and she stays true to her word. She is always up front about how realistic a certain color / tone may be according to your hair health and truly does her best in balancing maintaining your hair health while working to achieve your hair goals. As someone who enjoys getting fashion colors, I'm so grateful to have known Tracy for all these years! The two friends I've referred to Tracy for hair have also always been very satisfied with their results, so let that speak volumes. I wouldn't trust anyone else with my hair. read more

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I love Tracy! I showed her a photo of what I wanted and the way she made it come to life ! It's always scary trying someone new ,but Tracy came through ! I found my new forever stylist . The salon is spacious and easy to find with plenty of parking available. WiFi and complimentary beverages as well read more

The Ex Salon - Hair Salons Near Me - Newark, California

The best with customizing lash extensions and mapping. Love the classic wispy look it was just prefect for my eyes. read more

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I've had my hair done balayage style with Tracy a few times now and each time she always does a perfect job. I get so many compliments on it! She is very skillful and efficient, easy to talk to, and has great suggestions for color and cut. I highly recommend coming to her! read more

The Ex Salon - Balayage and cut - Hair Salons Near Me - Newark, California

Went to ex salon again to get my roots touched up and decided to go from blonde to titanium silver. As always, the staff is super kind and tries to understand the vision with you. My titanium hair will eventually fade and Tracy provided me with upkeep advice on how to maintain my hair, as well as the proper hair care routine. I also got a keratin treatment. My hair was so dry and tangled and this treatment makes my hair feel so soft and shiny. This is my third time back with the ex salon and I love the staff. They always ask me if I want food, water, donuts, and are so kind and take care of you while you are here! read more

The Ex Salon - Hair Salons Near Me - Newark, California

It's been a WHILE since I've gotten my hair colored and wanted to find something nearby home. I came across The Ex Salon in Yelp based on their high reviews so I decided to drop by before booking my appointment. Tracy (the owner) was so nice when I walked in and offered a complementary consultation. I showed her pictures of what I wanted and she suggested booking a balayage appointment. I've gotten a balayage done in the past but this is by far the best one I've gotten. I have dark dark hair so the fact Tracy was able to accomplish my look in one sitting was impressive. Tracy was so warm and easy to talk to. I'm so happy with my new hair and can't wait to return again in the future. read more

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Tony was so attentive and completely transformed my hair and gave me the exact haircut I wanted! Tracy is also extremely nice and it was overall a nice vibe there. Highly recommend. :) read more

Tracy was able to accommodate a haircut reschedule and took me in on a Monday before the holidays! I asked for face framing layers, blended into a V-shaped haircut & it's exactly what I wanted. She even gave me tips on how to style my hair. Thank you so much! I love it read more

The Ex Salon - Hair Salons Near Me - Newark, California

tracy & tony have the best customer service..from the moment you walk in to the moment of you walk out feeling great about yourself from the quality of work they do...tracy will give you her best option of what looks great! tracy & tony takes pride in what they do..book your appt soon..i've been coming to them for years. read more

The Ex Salon - Hair Salons Near Me - Newark, California

My experience at Ex Salon has been nothing but positive. My 8 year old daughter needed a haircut and we walked in after finding positive reviews on Yelp. Quincy is our new go to stylist. Since she did such a great job with my daughter, I made an appointment for myself. The salon is clean, the staff is friendly and seem to all get along which is great! Quincy made sure we took time in our consultation to be clear about expectations and we discussed what would work and she gave recommendations. She washed my hair (very relaxing) and took time making sure all of my layers were even and blended. Can't wait to go back! read more

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Tracy did amazing on my hair! I got a blonde balyage and it came out great. Would definitely go back read more

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Response to Tracy: It's obvious from the photos the tone/match is not only wrong , but patch work-- everyone can see it except you. I mentioned it several times while I was there. I told you to keep the color and fix the roots. You fixed it by making all my hair a different color based on your desire, not following a simple ask to fix the roots. You then asked me to wash out the blue and left me with wet hair. Complete lack of professionalism and proper hair skills right there. I would have liked you to own you made multiple mistakes that result in a poor transformation and refund. I never asked for tie dye work by Tracy. Review for Tracy (owner). Come here to be gaslighted, and given patchy hair treatment that ages you by decades. Review: I returned to this salon with clear photos and instructions for a refresh. Despite confirming exactly what I wanted and what I did not want, the stylist repeatedly did what she wanted instead of following my requests. Problems: - Asked for face framing color , she claims there's no such thing. She does hair and calls it skunk hair and finally I feel like a skunk after this salon visit! - Did not follow the photos/instructions; result was not what I asked for. - Patchy, uneven color with a very obvious root line and mismatched tones (top roots over-processed orange/white, blue/white patches in places, lower lengths a different brown). - Multiple attempts to "fix" it made it worse -- advice to "wash it out" didn't help and she was unaware of how to do a corrective lift/blend the roots needed. - Stylist used distraction tactics (styling/curling, false compliments and small talk) after I raised concerns instead of addressing the issue. - Poor application and protection during coloring (bleach and product got on my skin/clothes). - Felt gaslit when I showed photos and explained the problem; I was dismissed rather than offered a transparent, professional correction. - I returned for a correction and wasn't charged (which signaled she knew it was her mistake), but the correction still left patchy, mismatched color and visible damage. She refused to give a refund. - Other clients in front of me clearly weren't happy with their cut/color but were placated with compliments and conversation instead of real attempts to fix services. Staff seem to deflect rather than genuinely try to make clients happy (they will distract you into another conversation and their only solution is to straighten/curl hair so you don't see the errors!) - I recommended this salon for a bridal style and the bride reported being mistreated and scolded. - There is a lot of attitude and very little integrity or skill to back it up. - Dirty and unkept What I wanted: an even, blended color consistent with my photos and a correction that addressed the roots only (leave the lengths I liked alone). Instead I left embarrassed, with bluish white hair and complete loss of faith in the salon's skills, and have to pay another salon to correct it. Suggested resolution: refund or a proper corrective appointment (not just straightening my hair LOL). I'm posting photos as proof of the patchy, mismatched results. Consider this a strong warning to others -- I will trust my instincts on first go and never return to this rightfully named EX salon. read more

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Made an appointment online for hair transformation as I'm recently moving on from a past relationship. Best way to heal is to beautify yourself and Tracy helped me heal. I had typical dark hair with henna for gray coverage. Tracy said she couldn't guarantee how the hair would look since I had henna hair but I trusted her. After 4 hours, I was gorgeous with mushroom brown hair. Beverages was offered, great company to chat with, would totally come back to Tracy for my hair. Make sure to bring cash for a discount. read more

The Ex Salon - Mushroom brown - Hair Salons Near Me - Newark, California

Tracy does the BEST!! Always love my hair anytime I walk out of the salon, I have been going to Tracy since 2018. I can't go to anyone else read more

The Ex Salon - Anytime Tracy touches my hair I walk out of the salon looking been going to Tracy since 2018. No one can do it better! - Hair Salons Near Me - Newark, California

Tracy is so amazing! I've been a regular customer for three years after hopping from salon to salon trying to find someone who can accurately achieve what I ask for. She's done my highlights and balayage and even just trims and haircuts. She gives great advice if you're not exactly sure what you want. The quality here is definitely top tier. read more

The Ex Salon - Hair Salons Near Me - Newark, California

So happy that I visited again (: I came in with black hair that hasn't been dyed/bleached in YEARS and Tracy was able to give me a beautiful balayage and add dimension all in one session. She was extremely skilled & talented, and very friendly through this 6 hour hair transformation! Thank you so much! read more

The Ex Salon - Hair Salons Near Me - Newark, California

I had an appointment at 11am with Tam. Even through 11:20 she had not arrived to the salon for the appointment. I have proof of the appointment and confirmation on Vagaro. Do not come here if you're thinking about booking with Tam. read more

I did a last minute appointment to get a haircut on a Saturday evening and I was helped by Quincy. She did an amazing job at cutting my hair and made sure I knew that my hair is going to look short from the front considering how I want medium layers and V shape haircut. I also wanted to keep the length of my hair as well. The following day I came in again to get a color correction and get it dyed the color I want. I have gone to a different salon before and the color that I got was not what I wanted and it looked really brassy and orange so I decided to box dye my hair and everything looked uneven. Tracy and Maggie both worked on my hair and gave me the color that I have always wanted. Everyone here is super friendly and informative. I would definitely recommend coming here read more

The Ex Salon - Hair Salons Near Me - Newark, California

Scheduled an appointment for a haircut with Ann, the appointment was confirmed on the app. When I got there, another person there said she already left for the day. The person there asked if I can come back tomorrow or wait for an hour for a higher price. The conversation went back and forth with her asking multiple times if I can come back tomorrow and with her eventually saying she can do it in 45 mins for the same price as Ann. I decided to just go with another salon since this whole interaction just left a bad taste in my mouth. read more

Tracy did a color correction for me. After a bad experience at another salon, my hair was streaky and brassy. Tracy performed her magic and managed to make my hair blend seamlessly. I recommend Tracy as she is bubbly and has great customer service skills. She truly cares about your hair health and is honest about how to reach your hair goals. I trust her with my hair! read more

The Ex Salon - Color correction - Hair Salons Near Me - Newark, California

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Hidden Gem in Newark! If you are looking for hair cut, hair treatments, or hair color, this is the place. My hairstylist Quincy did amazing job on my hair. She excatly knew what I want it. She took her time to understand what I need. I just love my new hair look. I give this place 10/10 Must try!! read more

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A 10/10 experience with Tracy! I was quite nervous to get a haircut based on personal previous experiences but Tracy helped ease my nerves, gave helpful hair advice, and successfully brought to life a style I feel confident in! I came in with super long and rough hair and she really put in hard, quality work to help me leave looking brand new! (: If you're looking for someone kind, patient, and skilled - I highly recommend! read more

First time here. Picked them due to the photos posted as representation of the staff's work. Goal: ash blonde/brown balayage Photo taken with Natural light during sunset golden hour. This would affect how the results appear in the camera. Tony did an amazing job. He cut my hair exactly the way I requested. Color did not turn out exactly what matched the photo but a big contributor is my hair as well as the lighting. It's important to keep in mind that color changes are very challenging depending on your original hair health, thickness, color and texture. My natural hair has a lot of warm tones to it so it tends to have lots of yellow and red pigments when lightened. I have been to 4-5 different colorists/hairdressers prior to this visit and it has been very difficult to turn my hair into an ash shade. Part of the artistry that we need to keep in mind as customers is that our hairdressers apply the knowledge of chemistry/colors concurrently with managing the health condition of our hair. Tony is very friendly, kind, thoughtful and is really fun to talk with. He is very detail oriented and thorough in his work with every step. Tony is very passionate about his work and that shows through his effort in giving his best to the process. My hair was initially bleached, followed by a second shorter bleach session due to my hair not being lightened enough, then the color depositing/toning step, followed by a root melt to blend the roots to the newly lightened hair color. In other lighting environments such as indoors or in the car, the color definitely shows more of a ash brown/blonde. WhOoo. Although the process was long (which was expected, and happens at any salon for such a request :9), Tony was very thoughtful to offer beverages and snacks, and to check in if I was doing ok. I had a great experience and I appreciate all the hard work and artistry that goes into hair. read more

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Went in after work on a weekday on time 2 months ago. Made an appt before hand but still have to wait to get my turn for another 15 mins+. Hair wash was super fast and very rushed. When it came down to the haircut, it was really fast too. I asked for layers and a trim and more volume on the crown of my head. When it was my turn to evaluate my haircut I asked for more volume on the crown of my head so it can lighter as I have alot of hair. The hairstylist turned me down and said my layers are already short so if I trim anymore it will be really short. I have went to other salons and they were able to achieve that so why can I get it here? I didn't argue and accepted it but i didn't think I got a good haircut, hair felt heavy and the layers weren't really layered well. Haircut was start at 75+ but she charged me 85 and I was nice to tip her too. The whole appt from the point I went into the salon to the point I left, it was 45-50 mins and I waited for my turn for about 15-20 mins. During that time there was only one person trying to do everything and when another person came in, my haircut was rushed. Overall nice salon but pricey haircut and it wasn't up to par imo and I don't think I will come back. read more

I've been getting the same asymmetrical haircut for a few years now, and I've always been distressed that it was a little shorter than I wanted it -- but when I brought in my photos and explained what I was hoping for, Tracy was the first stylist to actually explain what the issue was! And she helped me find a variant of it that's as close as possible to my original vision and actually looks really nice for a LOT longer than the original cut! Awesome cut, experienced staff who do beautiful work, and I'll keep coming back here as long as I'm anywhere near the area. read more

Great service, awesome ambience. Son loved the haircut experience. Conveniently located in Fremont. Would visit again ! read more

Quincy at Hair Ex salon does an amazing job at cutting my hair. I go for a lot of layers and she gives my hair a brilliant fall. Recently I tried her for highlights and was just as happy with that as my haircuts. Quincy is great read more

The Ex Salon - Hair Salons Near Me - Newark, California

Asked for balayage but got chunky inconsistent highlights. Got charged an extra $50 which was not discussed until time of payment. Overall looks fine but will not hold up and I'll have to get this corrected elsewhere. My hair feels super damaged from the bleach, which is to be expected, but I've never experienced this type of damage from other salons. Be wary of the photos that are posted by the stylists, this is what it actually looks like under. read more

The Ex Salon - "Balayage" more like highlights - Hair Salons Near Me - Newark, California

Tracy is incredible. The person I had an appointment with had an emergency and Tracy had to take over. With her being the only person taking care of all the customers, she was calm, friendly, so fast with both coloring and haircut, and I absolutely love the results! read more

The Ex Salon - New haircut - Hair Salons Near Me - Newark, California

Definitely coming back to this place, Tony did not disappoint and cut my hair to my concerns and preferences!!!!

Great price, service, and environment. Would come back again and ask for Quincy for another hair dye and cut. She took my boring black hair shoulder length bang and straight cut into what you see in the photo. Prior to her, Tina was the consultant who explained her recommendations and why. I am foreign to most things hair related. I appreciated the explanation. read more

The Ex Salon - Love the results - Hair Salons Near Me - Newark, California

Requested the same cut with Tony today and he did an amazing job. Always love the friendly vibe at this salon. I'm sure you'll be in good hands with all the stylists here! read more

The Ex Salon - Hair Salons Near Me - Newark, California

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I just love my hair. The highlights was just perfect. I'm so thankful that my damaged hair (from a Salon in NYC) was revived by Ex Salon. read more

More than a year later and I'm still getting haircuts from Tracy. She's one of the best around, and most importantly she's consistent! I never have to make touch ups after an appointment with her. Would still highly recommend giving this place a try if you're in the area! read more