I cannot recommend this spa enough. Bebe and Sherri were amazing - intuitive and gifted these…read moreladies are truly gifted. From the peaceful atmosphere to the next - level treatments this place is phenomenal. Book your next massage here immediately!

I came here for the first time while visiting TX based on the reviews. My experience was eh. I felt…read moreit was very overpriced for what you received and although Bebe is a very social lady, she left me feeling like i will never come here again. Let me start off by saying, i called ahead to book a relaxing spa package for a full facial and semi massage. Over the phone everything was fine although i found it weird i had to zelle the full amount before arriving. I get facials constantly and have only ever been asked to give a deposit, but i paid the full amount. I get there the ladies were nice to offer me some cheese and champagne but i waited 20 minutes before being seen and there was literally no other clients there. I told Bebe i had some makeup that i need to remove and she made a huge stink about it. Why did i come with makeup? I said its easily removed i am getting a facial so cleansing is part of that.... Well according to her i should keep the makeup on because she would never have clients remove makeup. So weird!!!! I went to the bathroom anyways and removed it because im not about to have a mask and products placed over makeup! What was she trying to do, clog my pores?! Then she mentions it's a full massage and semi facial. When i said nooo i booked a semi massage and full facial, she made that a problem. Insisting her specialty is massaging and that's what the relaxation package is for. I gave in since clearly this lady is the persistent type and i was exhausted from traveling all day. She mentioned several times through the service how i need to feel Relaxed, this is going to be relaxing, jus relax but it's very difficult to relax when you keep mentioning it and talking. She made a lot of noise, either dropping things, forgetting things outside the room or mentioning what a big deal she is several times. So the last thing i felt was relaxed. The full service was about 90 min and about 45 min of that was me just laying there by myself with a bright light over my face. Not even goggles to protect my eyes. The music was abysmal. From nice spa music, to club music, to rap music at some point. It felt all over the place. I will say the massage was great. Her hands are a blessing but it was unfortunate that the ambience ruined the experience, the facial was basic and for a whopping $220 + $45 tip i was ripped off. I didn't complain or make a fuss i honestly jus wanted to get out of there actually relax in my hotel room. Luckily i will never have to come back.

Called ahead and asked if they accepted walk-ins. I was told their earliest availability was 11:00,…read moreso I came in at 11:01. When I arrived, they told me another walk-in had come in before me and they could no longer take me. I explained that I had literally just called and was told to come at 11, so I assumed they had me down for that time. Apparently, they never took my name or held the spot. Extremely frustrating and a complete waste of my time. If someone calls ahead and you tell them to come at a specific time, WRITE THEIR NAME DOWN or make it clear that the spot isn't being held.

This place was a Surprise! In a good way, I wanted a pedicure w/ reflexology, but the nail place I…read morego to does not offer this service. I went here and got the Combo 60 minutes it was $60. I was honestly surprised how much I got for that price. I feel amazing! Lydia was my masseuse and applied a great deal of pressure and had radars for hands and elbows. I will be back! Thanks, Billy N

Excellent experience ! I am here for the Bahama Mama which…read moreis a 30 minute salt scrub, shower and massage. Great price, service and super relaxing. They have lockers to store your belongings, and in the relaxation room they have snacks, beverages including alcohol. It's a great place for couples and a girlfriend day. I have been here a few times and enjoyed the overall experience.

Best massage in my life! The spa itself is fantastic as well! I left feeling amazing!read more

Received a wonderful message Service was outstanding…read more Received magnificent warm oils session it was off the chain. Can't wait to go again ! Best massage EVER!

The therapist had no idea neither what a deep tissue nor a Thai massage is. After suffering for 30…read moreminutes I chose to leave. The manager has the audacity to ask for full payment. Do yourself a favor and find a different place to go.

I've been here multiple times. Mostly by myself. It's an elevated foot spa at best. They've asked…read moreme to write reviews for them the last couple times but I never did mainly because they ask for 5 stars. I think at best I would rate them 3 stars. However this last visit I would rate 1 star and this is the one I'm going to speak of. This will explain what I mean when I say an "elevated foot spa". I booked a couples massage for my husband and I for our anniversary. I booked it same day and they said they had availability. When we got there, they said it would be 10 mins which was past the appt time but Offered us champagne and chocolate. They put us in a room where we were together. About 15 mins into my massage? The woman that was massaging me took a phone call- while she was massaging me. Apparently she was the receptionist. And then she left the room to look at the schedule for the person who was calling. So that was very annoying- During our couples massage!!!. So not only did that happen once but then a little more than half way thru- someone knocked on the door and she opened it (while my husband and I were half naked on the tables) and had a conversation with someone. Another woman came in and started massaging me- she was different and actually soooo much better! But then about 5 mins later- the receptionist woman returned, they switched and it was awful again. I offer a lot of grace typically but this was not what we wanted nor paid for. I left pretty upset but didn't say anything because the language barrier was too much. I used to come here once a month and understood that I got what I paid for... but I think I'm done this time. $280 later and I'm bent out of shape not relaxed. And also woke up this morning back is sore and have what feels like a crick in my left shoulder.

I have been to the North Richland Hills location three times. I can honestly say that I have…read morereceived outstanding massages, excellent customer service at very reasonable prices. The establishment is always clean and very relaxed. I will definitely go back.

Staff very friend and got a deep tissue massage I would highly recommend. Place is very clean,…read morewill be going back

I had my first ever maternity massage at Hand & Stone. I wasn't sure of what to expect. Despite…read moreprimarily being on my sides, the massage felt great and the pillow really helped. This was my second visit and both visits were for couples massages. Reasons to visit Hand & Stone: -They have one of the simplest spa online booking websites. -They often have great specials if you receive their emails. -I've never had any issues, billing or otherwise.

Fantastic massage. Really did a great job on my legs. Felt great for atleast 2 weeks after the…read moremassage

Good massage. I got lomi lomi for the first time. It was nice. Bed was comfortable. Bathroom was…read moreclean and provider was friendly.

I discovered this place via Groupon and decided to try out a float tank experience…read more Ava was the attendant that welcomed me in. She was warm, inviting, and offered for me to use the bathroom before getting started. She walked me through the whole floatation experience process and allowed for any questions. The room has a washcloth, two towels- a body and a hair towel, ear plugs, and ointment for any potential skin tears or cuts. The shower has instructions in there on a metal plate attached to wall, but Ava as well explained the pre-and post float shower expectations. Then she offered me a speaker that could connect to my phone via Bluetooth, which I really appreciated, and then she left me to get started. After inserting the earplugs, showering/exfoliating and shampooing my hair, I got into the tub. There is a neck-support float provided as well, which I decided to use, and as well there is a provided water bottle to spray in case salt gets in your eyes. There are "constellation lights" on the ceiling above the tub and also LED lights that are in the background. There are different buttons in the tub that you can press to adjust either/or and as well a button for controlling the room light. The water temperature was nice and the tub spacious. Then you float until being signaled that your time is up via flickering lights. I followed the post-float shower instructions and applied the "soothing lotion" before finishing up. Overall, it was a very pleasant experience! I recommend trying out At Peace By Defying Time spa if you're looking for a float tank experience.

Bought a Groupon here because I love a good float tank sesh but haven't been able to find too many…read moreplaces out here that do them. I used to have a regular spot in Austin. Anyways I hate that it's so far away from me, I think location definitely effects their business and customer inflow. But the new owner is so sweet. She was very helpful when I arrived, and asked me if I had done this before, and explained to me how their tank sessions work. Overall the experience was good, but I'll be honest it wasn't as relaxing for me as the others I've been too, because the room is too bright for me. So they do have options for lighting, but it's either pitch dark or they have some colored lights and a starry night feeling but they're so bright I could still "see" them when closing my eyes. Additionally, they do have the option for music but you attach your own phone to play it. I personally didn't like all these features, others may.....in the past my float sessions the lights were dimmer and they played light music right in the pod with you and had ambient lights and they helped wake you from your session gradually. It all just felt more relaxing. That said, if you're looking to float this serves that purpose, but I personally like the closed in pods better I realize versus this which is more of a bathtub version. They also offer other services if floating isn't your thing or you want to add on.