I had the worst experience of my life with this clinic. After being financially affected buy the pandemic I had to change my insurance to one that I could afford. Because of this change When I went to pickup my prescription on April 12, 2021 the pharmacist told me that my insurance required a prior authorization from the doctor in order to cover the prescription. They said that they would fax a request to the doctor and that it usually takes a day or two. I called the endocrine clinic again on April 14, 2021 to see if they'd sent the authorization, they had t but said they'd let the nurse know. The morning of April 16, 2021 I go to the pharmacy to pickup my medication and they tell me the doctor still hadn't sent the required paperwork but that they'd resend the request. April 17, 2021 I called my pharmacy to check again to see if they got it done before the weekend and they hadn't. April 19, the receptionist calls me to confirm my upcoming appointment, and I bring it up again but this time let her know that it's an emergency because I only get a month's supply & am out of medication. They say again that they'll let the nurse know. I call again April 20, 2021 (it's now been over a week) & they put me through to the nurse who tells me I should just wait for my appointment tomorrow! What? I'm not supposed to go more than 4 hours without the medication and you want me to wait more than 24 more hours. She then offers that I come by and pickup a sample medication that is similar but different than what I usually take. I remind her that I live 2 town away and have no way of coming to pick it up. She then tells me that she isn't going to argue with me and that those are my only options. When I get upset and ask why she refused to do the authorization needed for me to get my medication she begins speaking over me, repeats that she isn't going to argue and hangs up in my face. Now I'm just without medication and they don't care. She didn't want to admit she dropped the ball and now I have to suffer because of it. I'd steer clear of this place. By his isn't the first time I've had issues with them but it'll but it's definitely been the worst! A total disregard for my life. I need the medication to live read more