I've been involved in pursuing cause by the electric touch for destroying my solar lease agreement--I'm disabled and have spent the last year fighting what Arie did to my home. Please message me if anyone wants to know what happened--don't let them work on your house if you have solar --they don't follow professional installation protocols and are not ethical people. read more

The 3rd service company I called, so I had point of reference to compare from the first two. No comparison! The level of concern and willingness to help me was so far above the others. If you have any Generac needs, this is your company. Best service, skill set, and even best pricing. So glad we found you. Thank you Arie and all at The Electric Touch. You're the best! read more

If you have solar - don't call The Electric Touch or Arie to install your generator! They don't know what they are doing and are causing solar contract violations by installing generators and as a result - rendering existing solar contracts null and void because you can't just add things without following legal and technical protocols when you have existing solar. (You would THINK a generator installation company like this would KNOW how to install a generator without voiding your existing solar contract - I'm here to tell you - they don't know!). It's incredible to think they are out there install generators with ZERO knowledge of existing solar contracts and breeching them as a result of unauthorized work to a home's system. Arie and his company The Electric Touch installed a generator and didn't consult our existing solar provider - as a result of his generator installation, our solar contract is now in breech and our home is no longer able to get power provided by the solar company who said Arie and The Electric Touch did unauthorized work to our system. Arie and his wife both blame us and said it was our job to contact the solar company and in inform them of his technical work and plan - that's OUR JOB he said, not his, to contact the power company and to discuss these technical professional-level issues - we hired them for this - but they say that was all on us to be sure the solar company was on board with what changes had to happen for him to install a generator - we aren't in that business - that's why we hired them to install a generator - assuming they knew the right protocols for doing so with an existing power system provided by solar - they did NOT and just unplugged our battery, re-did our breakers and left us with our solar contract in jeopardy and our solar company has stopped providing power to our home as a result of this installation. This is causing excessive power bills as our home is no longer able to utilize our existing solar panels as our contract was voided as a result of this generator installation by THE ELECTRIC TOUCH. His wife who handles sales calls literally said this: "When we first came out to give you an estimate you never even told us you had panels on the roof. " This is the level of professionalism we are working with when dealing with THE ELECTRIC TOUCH. They don't know we have solar panels?? REALLY?? It's pretty hard to keep solar panels a secret when they are on the roof visible for anyone to see. This is now escalating into a legal battle, as a result of using THE ELECTRIC TOUCH to install a generator - now we have a generator installed, but by using this company, who did nothing about the protocols for handling a home with existing solar - completely voided our power contract with SUN RUN, our existing solar provider. In addition, Arie's company told us nothing about the generator's programming that turns it on at random times every few weeks for it's own self-check, when this happened we thought the power went out and had to call the power company to find out what was happening, and if we were having an outage, because Arie and his company couldn't be bothered to tell us they set the generator up for regular checks when it starts on it's own every 2 weeks - they never mentioned this or let the customer know about it after spending $40+K on a generator with them. read more

After the recent spate of Edison PSPS outages, I contacted the good people at The Electric Touch. I spoke with Nicola who told me that they were overwhelmed with requests but she would get her boss Arie out to meet me and survey our situation. Sure enough, a week later Arie came out on a Sunday and we agreed the generator size, where it would be sited and he said he would have a quote to me by the end of the week. I also called around a few other generator companies most of whom did not get back to me or couldn't quote for 2-3 weeks. It actually took about 12 days until I got the quote but understandable as everyone was looking for a generator. Two weeks later Arie's crew showed up led by Jose and installed everything in two days. I was worried about the placement of the transfer switch and breaking the stucco but Jose came up with an elegant solution and did a masterful job of the electrical installation it looked so neat and tidy. The two other crew members worked very hard as well, altogether a great team who know what they are doing. One thing to remember is unless your generator is started up the first time by an authorized dealer your warranty is not valid! Another piece of advice I received from an electrician is don't let an electrician install your generator use a generator company because that is all they do day in and day out. Five days after everything was installed, we had a scheduled power cut, the lights went out and forty seconds later the power was back on again with the generator humming away for 9 hours! Our whole experience with Arie, Nicola, Jose and the crew was wonderful, they were Professional, friendly and the whole project couldn't have gone better. Highly Recommended. read more

I just had my Generac Generator serviced by The Electric Touch. Dan was terrific and I have no hesitation recommending this company.

Everything I read about Arie and his company was so true. I had several bad experiences with other companies, and then I found The Electric Touch. After reading the reviews, I made the call. Smooth sailing all the way. It was a complicated job to replace an old generator, but Arie got the job done. He even credited the final invoice because we had decided to change the location which made the job less complicated. I am so happy with my new Generac. I can't recommend this company enough. Great experience with Arie and Nicole! read more

The Electric Touch Company - Electricians Near Me - Thousand Oaks, California

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Arie and his team was willing to step up when my original Installer refused to help. He repaired my system quickly and efficiently. I want to commend him for his integrity and sincerity. Arie is someone who can be depended on and I definitely appreciate his hard work and diligence. Kudos to him and his team! The Generac Solar System is back up and running at 100%. It generated 4Kw more power than before the repair. I am totally happy with his service. read more

Definitely would like to thank the folks over at The Electric Touch Company for such great service. Used them to install Generator. Ari's consultation visit was quick and he was wonderful at explaining the entire process. The company worked with me in the time frame needed and Nicola was just amazing. She was there every step of the way and did everything she could to help guarantee financing. The crew was professional and the communication was perfect. I recommend this company to anyone....... read more

We have a Generac battery and solar panel system at our house in Mammoth Lakes, CA. During its third year of operation the PWRcell system blew an internal fuse and refused to function until serviced. Getting an official Generac service visit proved problematic because there are no Generac battery dealers currently working on the east side of the Sierra mountains. Our quest for service finally located an electrician willing to make the long drive up Hwy 395 three hundred miles away in the Thousand Oaks area. Arie (from The Electric Touch) agreed to step up and go that extra mile (320 miles each way actually). His response was prompt and every effort was made to mitigate the per diem costs incurred with such a distant multi day service call. This willingness to take on responsibility and provide services to a customer well outside any reasonable service area was a breath of fresh air in today's "it's not my job" environment. read more

When you are investing in a Generac generator, you are spending a large chunk of money. For that reason alone, you want the very best, and that is what Arie and his team turned out to be--the very best! Arie is so friendly that we have become friends and his team of installers are polite, excellent, reliable, and highly competent. When you know at some point you are guaranteed to lose power for an extended period; there is nothing as reassuring as having your generator. Whenever my Generac comes on every other Thursday to show us, it's working, and I get a feeling of comfort knowing that my lights and air conditioning will remain on when Edison turns everyone else off. Thank you, Arie. I recommend this company above all others. read more

Great experience with this company. Reliable, extremely knowledgeable. Came up with an elegant solution to a challenging installation.

I've used Arie and his team to install and service a Generac generator, and for other various electrical jobs in my home over the past two years. They are thorough, professional, on time, keep their commitments and their work is impeccable. You can have complete confidence in this outstanding company. Arie is the consummate pro. read more

We selected Arie from other electricians and we're very happy to have done so. He took time to develop a full understanding of our needs before bidding on our 23KVH back up generator project. He delivered as promised, and on time. In the three years since our installation, he has regularly performed our annual maintenance without fail. A really fine person and professional. read more

I like Arie! After reviewing & interviewing several contractors, I selected Aire, from The Electric Touch, to install a standby generator and automatic transfer switch. Arie is an excellent, highly skilled electrician who takes pride in his work. Unlike some of the other electricians that I interviewed, Arie does NOT take a cookie-cutter, this-is-the-way-I-do-it approach. Instead, Arie prefers a collaborative approach, offers what he thinks is the best solution but is completely open to client questions and alternatives. The entire team from The Electric Touch demonstrates a very high level of craftmanship in their installations. Attention to detail is evident in all aspects of their work: The visible conduit runs are completely level and plumb and there were no "surprises" when the installation was completed. I am quite happy with the installation and recommend The Electric Touch without reservation. read more

The Electric Touch Company - 22kW Generator - Electricians Near Me - Thousand Oaks, California

I had received notification from Generac.that Arie would be giving us an estimate for a whole home generator. I tried to call him and he never returned my call. He also never showed up for the appointment. read more

Ari and his helpers, from the Electric Touch, just installed my whole home generator. They were professional, respectful and knowledgeable. I highly recommend them. read more

Arie came for a generac estimate he told me "it has to be 5 foot from property line" this is not true to califronia Laws it needs to be 5 foot from a door or opening, 18 inchs from home or wall. He miss led me and lied for reasons I don't know. He needs to study codes and Laws, it would be about 91/2 foot from door. This is bad business. read more

Recently Arie successfully diagnosed, and repaired, my Generac. Other providers were unwilling even to try. I recommend him highly!

These days, in our area, a generator is a must have with all the power outages, planned or otherwise, especially when the wind is blowing, it is marvelous to know that we will have power, enough power to even run our A/C until the outage ends. Arie is fantastic and he responds to questions and to needs ASAP. Already recommended him to my neighbor. Thank you read more

Arie and his team did a great job in designing and installing a 30kw Generac generator for us, including restructuring our panel and putting in a new 400amp panel, subpanel, and transfer switch. It was a pretty complicated installation, and they did it perfectly. Arie is a very experienced electrician and knows what he's doing. They communicated very well about their timing and when they would be on-site. They taught us how to use everything, and they cleaned up beautifully. No mistakes and no problems. We would definitely recommend them and will work with them again when we need electrical. You can go with confidence here. Arie and the team will get the job done. read more

Arie has been my "go to" electrician for a long, long time! He knows how to get things done, stay within my budget, and absolutely conform to codes. He has more experience with more aspects of electrical systems than anyone I've met. He knows generators, electronics, control systems... whenever I have a problem with electricity or electronics, I go to Arie first. His customers are his best advertisers - his main source of leads come from his customers! He's a Generac Dealer and knows how to fix all types of generators, including home and commercial - he installed our 16k Generac with a transfer switch that runs our whole house. We're have a few power outages, and almost didn't notice the generator kick in. It was sure easier than pull-starting a generator and hooking up extension cords! Thank you Arie! read more

Arie and team did a great job installing my whole house backup generator system. I had a complicated installation, with scheduling constraints. The Electric Touch came through on all levels to meet my needs. Arie's kind, calm demeanor, along with his skilled and unobtrusive crew, made me so happy I selected The Electric Touch over the other bids. read more

I run a very busy medical facility and we lost power overnight. I called Arie on a Sunday after having called 15-20 other electricians. Arie was out to the site within an hour of my call and had all parts on hand that other electricians said they would need several days to find. Arie is an upfront, genuine and incredibly helpful individual. He helped restore order to an otherwise chaotic mess. His pricing is very fair. I highly recommend him without reservations for any electrical needs at home or commercially. read more

I have know Arie for many years. He installed an whole electric sub panel for me a couple of years ago. Recently, I was having a problem with my solar water heater. He diagnosed a bad controller line and reran a new line same day. He is knowledgeable in so many areas in the electrical field. We enjoy his honesty, openness and fun he brings to the job each time. He truly has the electric touch. We wish him and his company best. read more