It's difficult when your parents reach that age where they can no longer care for themselves. We…read morewanted to avoid the nursing home, so we decided on in-home care. Caring Companions offers just what their company's name suggests: People who care. We've been very satisfied with our mother's care and would recommend anyone in the same situation give them a call.

When I had a need for home health assistance for my wife after she had hip surgery along with other…read moremedical issues, it was important to me to research and find someone who would provide the same loving, compassionate, dependable, care that a family member would provide. During the interview and research process, it was clear that Caring Companions was the only choice. Not only did the owner, Renee Smith, come to our house for the assessment, she was always personally available for questions and assistance. Her experience, knowledge, professionalism, and compassion were evident, and it carried over to her caregivers and staff. We always felt confident and safe with the care and considered them part of the family. I would highly recommend Caring Companions to anyone looking for help. Thank you from the bottom of my heart, Caring Companions!

ResidentsA plethora of activities in all sections. Officers down to the wait staff know the…read moreresidents by name and aim to please.

The Terrace, the assisted living section, has gone downhill within the last couple of years. The…read morefood is horrific, I am not sure my dog would eat it. It had no flavor, seasoning or visual appeal. Elementary school cafeteria food is more appealing and better tasting. For one of the most expensive assisted living communities in Memphis one would think they could afford a decent chef or at least get a school cafeteria line cook to get a more quality end product. They advertise and highly tout while visiting their property that they provide support to residents in this section. This is not the case. They do not ensure residents get to their doctors appointments when the Terrace requires residents must use Terrace transportation. Every department; transportation, nursing and aids all blame the other departments for this failure. It is of upmost importance that these residents make their doctors appointments since most are in the Terrace for medical reasons. Senior management is responsible for this facility and should take responsibility, which they don't. They also "put the blame" on the employees. This is a sure sign of a very weak management team. People DIE when they don't make doctors appointments! It is such an easy fix but obviously no one at this facility cares about the residents for which they are responsible but they sure "sell" their concern for each resident when you are touring the facility. BEWARE when searching for a retirement facility for your loved ones!! Trezevant talks a wonderful game but strikes out on delivery of care and product.

My wife was there for rehabilitation after a hospital stay. She was in building 7 and the staff…read morethere were very caring with the exception of nurse practitioner Tina. When my wife was suffering in agony Tina said she was too busy with paper work to attend to her. The delay in getting her to the hospital caused more agony than was necessary. I wish I had called 911 .

The staff are extremely helpful and caring. It's unlike any other senior care facility I've ever…read moreseen. Beautiful groundss and beautiful people. The place is a shining example of how care should be given.

My father was there for a little More than a month and…read morerecently passed away we were very blessed for the time he was there , the people that were working were not normal people they were angels , high end care was given with love . We cannot thank you enough

The most caring professional capable over the top hospice care available. My husband just spent 3…read moredays there before he died, but I am so very thankful for the nurses and staff and for the man who came to sing and play his guitar for us.

This is a really well maintained community and is visually appealing inside and out. There have…read morebeen staff challenges that every business in the area has been having which have affected care. There have also been supply chain challenges that affect being able to purchase certain items such as appliances, but the desire is there by the community.

My mother was admitted to the rehab part of this facility. The front desk staff was friendly and…read morethe speech therapist was very professional and kind. The reason for one star is because overall the place was a train wreck. As soon as we arrived she was greeted in her room and immediately asked to remove her clothing so they could examine every inch of her skin which seemed disrespectful and humiliating. The first night when we used the nurses call button no one showed up because of miscommunication. Afterwards response was slow. The nurses were sweet but weren't knowledgable about my mother's injuries and acted as if they didn't know how to properly move her. Once she was picked up in a wheel chair without foot pads and her feet got stuck underneath the chair which could have hurt her ankles, further injured her hip or caused her to fall forward. After discovering this the nurse asked her to just ride with her feet lifted.My parents went to the cafe for lunch which they strongly encourage and they were never waited on and returned to the room to eat a burger that was brought in for them. They were then told it is discouraged to eat in your room. The handle of a chair in the room was loose and upon using the faucet in the bathroom the cold water handle fell off. This was reported to the staff and it was never fixed. The sink in the bathroom was not wheel chair accessible so that my mother was unable to wash her hands. We were not allowed to watch her occupational, speech or physical therapy which seemed odd. It would have been helpful since she has dementia and we could know her abilities and how to help her. Also she was very anxious and didn't want to be separated from us but they didn't seem empathetic at all. At 4:30am someone loudly entered her room to empty trash bags and was banging around which woke us both up. At 5:30am another person opened the door while we were sleeping and began yelling that it was time for a medication. We were first told that no one was allowed to stay overnight with her but made an exception when we refused to leave her alone due to her injuries and dementia. When we decided to take her from there we were told that she had to stay until Monday ( it was Friday) so that the doctor who only comes once a week could discharge her. We found out later that the PA could discharge her so we had her discharged. I would be very wary of leaving a loved one here!

Dallas is awesome! He made sure I was comfortable and made sure we didn't do anything too strenuous…read morefor me. The facility is very clean and the environment is very welcoming . All the staff members were nice. Care quality is definitely a 10 out of 10 . I would definitely recommend this facility to friends and family members. The type of care they give is exactly what I am looking for.