I have worked with these people at Unity Hospice Care for several years. They are caring and very…read moreprofessional.

From the owner: Unity Hospice is a philosophy of care focused on improving the quality of life in the last months,…read moreweeks or days of life. We offer hospice services 24 hours a day / 7 days a week and assistance with Medical supplies & equipment. Our hospice team of professionals are focused on providing physical, spiritual and emotional support to our patients and their families. Our team includes: Patient's Physician Hospice Director RN's & LPN's Home Health Aide Medical Social Worker Pastoral Care Respite Care Palliative Care Dietitian Occupational Therapist Physical Therapist Speech Therapist Volunteers We accept insurances and honor Veterans. We are affiliated with the BBB and hold an A+ rating.

This company is VERY unprofessional. They have walked MANY employees out including the executive…read moredirector, the clinical director, etc. Their reputation is horrendous for lack of empathy. Prior to Covid, they exceed great exceptions. Their motto, "Expect more because we do " is lie. They are more concerned about numbers instead of the quality of the care of their patients. The case managers don't ensure that the patients needs are met. For example, they didn't check to see if patients have enough medication to last for the weekend. They will allow the family members and the patients to run. Getting in contact with an Doctor to refilled an prescription is liking pulling teeth. They send the prescription to the wrong pharmacy. The weekend staff does the bare minimum. They will call to see what you need instead of laying eyes on the patients. I believe that's an pathetic attitude and pure laziness. My interaction with these employees are as follow. The manager, Trisha Ward is an jackleg manager. She's has offensive approach towards her employees and patient. The CNA'S are wonderful. Ruby, Ashley, Sharita, Mary, Earnest, Natasha, and Theresa are phenomenal. Julie G and Patrice are EXCELLENT nurses. They go above and beyond. Shawanna, Mary Beth and Linda are superiority. I wouldn't recommend Crossroad Hospice NEVER.

0 Stars Unfortunately trying to get service for close to a month.. Had forgotten about them and…read morethen received a phone call saying we must have signed up online ?? So puzzled. I ended up just hanging up because we went with another service and my Mom not doing so well and I am glad I did not wait on Crossroads to respond. Just worthless. Glad it wasn't an emergency or was it ? My Mom is dying and they do not return phone calls for service.

My husband died last Month. The Lord provided the best blessing in sending me the Methodist…read moreHospice team. They are amazing. They were there for me, my husband, and our family. They came by and checked on us daily and we're always only a phone call away. The team is made up of chaplains, nurses and whatever else we needed. I had felt very alone before I had gotten in touch with them. I had hesitated to have hospice because of the terrible experience we had with another service to assist with my dad. It was awful and rude. They had caused division in the family; it was awful. But Methodists cared for us all. They are one of the only not-for-profit hospice groups in the region and you can tell the difference. And they are there for you afterwards. Death is not easy to go through. I am so thankful I had Methodist there with me. My only regret is that I hadn't called sooner.

It's difficult when your parents reach that age where they can no longer care for themselves. We…read morewanted to avoid the nursing home, so we decided on in-home care. Caring Companions offers just what their company's name suggests: People who care. We've been very satisfied with our mother's care and would recommend anyone in the same situation give them a call.

When I had a need for home health assistance for my wife after she had hip surgery along with other…read moremedical issues, it was important to me to research and find someone who would provide the same loving, compassionate, dependable, care that a family member would provide. During the interview and research process, it was clear that Caring Companions was the only choice. Not only did the owner, Renee Smith, come to our house for the assessment, she was always personally available for questions and assistance. Her experience, knowledge, professionalism, and compassion were evident, and it carried over to her caregivers and staff. We always felt confident and safe with the care and considered them part of the family. I would highly recommend Caring Companions to anyone looking for help. Thank you from the bottom of my heart, Caring Companions!

We have been on palliative care for my mother with Spring Valley for a few months now. I cannot be…read moremore happy with the response we have had. The nurses have been great and the nurse practitioner is always available for any questions we may have. So far, we could not be happier.

This review is based on service for May-July 2020…read more When my dad went on hospice we knew nothing  about the signs of dying, what to expect at the end of life, or which stage of dying he was in, WE WERE ON OUR OWN! Spring Valley came to our home, dropped off comfort meds and did not explain to us how to give the meds, when to give them, how to give, nor did we know we were suppose to give them every couple hours. We found out later that we were suppose to drop them on the mouth for them to dissolve and weren't suppose to be swallowed. We were basically on our own, no support whatsoever! Sure we had a nurse that showed up once a week  but she was in and out and had no time to explain to us what my Dad was going through -maybe she didn't not know herself? I don't know- nor did she ever ask how he was doing or if was still eating? drinking? How much?, ect, ect...--- Our answer to our questions were never answered!  She just looked at us as if she didn't know the answers to the questions. I Transfered my Dad to another hospice agency after several painful weeks he had went through and they were no help! He was in so much pain and the hospice agency didn't help at all! We had a lot of bad nights and when we called in, a nurse in a different state would be the one to walk us through a crisis.  When we had an episode no one came to our home to help get my Dad comfortable as he suffered. We had no support! The nurse only comes once a week and they do not send anyone to see the patient if it's a crisis! As I stated earlier we transferred my Dad to another Hospice Agency  and they were right there with us until the end. They were Angels! My Dad only had 2 weeks left to live when we transferred him to the new hospice and the Nurse was at our house everyday and the CNA was there everyday to bathe him.. They were great to us! They made sure he was comfortable and he was no longer in pain.. so glad we found another Hospice and had him transferred from Spring Valley! I give them a ZERO!

It took me 4 months to get a new patient appointment. When I saw Dr. Allmon she assured me that if…read moreI am sick they will get me in same day or next day. I called and left a message a month or so ago when I was sick and no call back. I called last week and left a message to get a rx refill and no call back and no refill given. I called 2 days ago leaving a message that I am sick and my name, date of birth phone number, they never returned my call. Today I made a mission to get a hold of them. Called left a message. Called again got a person, was placed on a hold and then when they answered my call was told they do not have any appointments. I absolutely would not recommend this office.

From a patient of 10+ years of Joan Michelle Allmon, MD from St. Francis to Baptist Memorial…read moreHospital Collierville Where are MY records? Per Baptist Memorial Hospital-Collierville, my intake/symptom forms from 2014 to 2017 were "shredded" by you or your office within Baptist Memorial Hospital-Collierville's 3 year policy and conveniently when I was most ill. I requested my records when you changed practices in 2017. Former, current and future patients, I implore you to: 1. TAKE NOTES OF YOUR VISITS. 2. TAKE PICTURES of EVERY FORM YOU SIGN OR COMPLETE, INCLUDING YOUR PATIENT INTAKE/SYMPTOM FORM. ***This intake/symptom form, one form, is your only voice - you the patient. My voice was erased.*** 3. TAKE PICTURES OF ANY HANDWRITTEN INFORMATION YOU PROVIDE TO YOUR DOCTOR. I did provide handwritten information on a single notecard for each visit. These notecards were also not included in my medical record in any form from 2014 to 2017. Why not give these notecards back to me? 4. If you are unable to write or have memory issues, RECORD YOUR VISITS for your own recollection of what was discussed and what you need to do. 5. REQUEST a copy of your MEDICAL RECORDS. 6. Request a Complete Thyroid Panel. Request your lab results. Do your own research. Thyroid disease affects 1 in 8 women. I still cannot get all of my records while under your care requested August 2017. Where are MY records? YOU MUST BE VIGILANT ABOUT YOUR OWN HEALTH CARE. YOU ARE YOUR BEST ADVOCATE.