They won't fill your prescriptions if their "morals" don't align with your prescription from your…read moreDOCTOR. Their official twitter page posted this statement about their "policy": "Our policy allows team members to step away from completing a transaction to which they have a moral objection and refer the transaction to a fellow team member or manager who will complete the customer's request". YOUR beliefs should NOT prevent MY HEALTHCARE!!! Get your prescriptions filled elsewhere. DO BETTER WALGREENS.

I have had prescriptions filled at Walgreens in Escanaba for over 20 years. Just moved to the Iron…read moreMountain area and have had horrible experiences at the Iron Mountain Walgreens So much so, that I will no longer do business here. Not enough help, long wait times, no customer service what-so-ever!!

Customer service is simply awful. Claimed they did not receive the script when the doctor called…read morein 2x. Still took forever to fill. Apathetic staff.

I couldn't imagine writing a review for a Walgreens but, you know, the pharmacy staff went above…read moreand beyond to get a prescription filled when my child really needed it. That kind of care and professionalism needs to be recognized.

The pharmacy drive thru took us 30 minutes (so much for fast service). Standing in the store takes…read morejust as long. I wish the long line of people standing in the same lines would write reviews so people wouldn't assume it will take less time than Walmart. I changed over thinking I would save time from the long lines. No such luck. The worst part? Prices of regular products you buy for 30, 40, 50 percent less at Walmart. So now you have to go to 2 stores anyway or grossly over pay for them. Mouthwash, Shampoo, hairspray are all over priced. Reward points? A joke. They finally changed the system, but too late for me. Spending 3.00 there for a 1.09 item at Walmart is not worth the 06. cents on a rewards card or standing in long lines. The photo department is a joke. Online order placed, total was 9.00 I went into the store and the total was almost double. They printed the order twice and unless I wanted them to have my personal family photo's, I had to pay. No apologies or even a shoulder shrug. Did I mention having to wait for someone to come to the photo counter? The young man was stocking shelves, seen I was waiting and blew me off for 15 minutes. Nice customer service Walgreen's. I guess I can't blame him, I am sure he isn't making very much to stock, crank out photo's and wait on people. I filled out a customer service survey and not a call, email or anything to apologize for my experiences at their store. Bottom line? If saving money matters to you, spend the few extra minutes and go to Walmart. Yes they are slow, etc. However when you buy a cheap bottle of shampoo and save a few bucks on each and every item in your cart it bothers you a whole lot less.

zero stars for the pharmacy!! went there to get a script filled and they wouldnt give me the paper…read morescript on a person i was getting the prescription for, accused me of lying about picking up the script like i was looking to score on a script of anitbiotics!! and they told me that it was a hippa violation but was able to talk about the person and the medication they were on with me!!! makes no scense....then the head of the pharmacy told me she would correct them and give me the script(never did) then a week later we needed a new script for someone else and then the lead pharmasist changed her tune and said it was a hippa violation and wouldnt give me the paper script claiming hippa again after talking about the person with me again.....complete idiots and very unprofessional the leader of the pharmacy quit your job now as you clearly dont know what hippa is and should have fired your staff for accusing me of being a drug seeker just because i wasnt dressed very well due to being just as ill as the person i was picking up the script for shame on you...never going there again. i had to give them a star so the would post this unreal

Horrible pharmacist!!! Would give minus stars if I could…read more We are from out of town. My husband was in terrible pain from an amputated finger. A prescription was called in yesterday early afternoon by my doctor to help. However, Walgreens hadn't looked when I got there at 4:45 pm. Why?? Then, after asking them, the Walgreens app quickly said ready - filled 7/12/2021. Again, why???? However, they said give them 15-20 minutes and it would be ready. That's fine. I assumed they had now at least looked at it. I would wait. At 5:14 pm, they called me to the counter and said the prescription was wrong - "not signed" and would not give ANY further details on issue. I understand and respect pharmacy law and I'm not stupid so proper documentation wasn't my issue. I figured that out myself. I hadn't realized it was a controlled substance in Michigan when it was not in Florida and Walgreens needed more documentation. That's all he had to say at 4:45 pm and it would have been fine. The real issue was customer service and sheer empathy. He waited until the doctor was closed to even look at it when everything appeared ok. Had they looked at 4:45 pm, I could have resolved before doctor closed and got it filled. Seemed totally intentional, lazy and non customer service oriented and his people were catching his seriously bad attitude. Today my doctor sent in what they needed early in the morning to avoid time issues. I knew because my doctor sent me a portal note time stamped. Then, the Walgreens app said it wouldn't be ready until 5:34 pm. (again after doctors hours). I feared a repeat. I called so we wouldn't have the same problem and his attitude was atrocious!! He said he "it wasn't there (which was a lie) and he would "get to it when he got to it". He was just nasty!!! While waiting yesterday, he did the same to others. I said forget it and I would take it elsewhere. Even had issues with this guy's sloppy work and poor attitude when I got to Walmart. He had erroneously and ironically marked it as filled at Walgreens so Walmart couldn't fill it at first. Walmart was helpful though and called Walgreens to get them to fix the wrong record. DON'T use this Walgreen if you want "health and happiness" per their motto. I heard 4 people say they were moving their meds in the 30 minutes they had me waiting yesterday. How many more have been treated this way? They really need to fire him!!!!! I worked in as a VP of customer support at a very large company and I sooooo would have reprimanded him and then fired him if he didn't change. If this happens to you, call corporate Walgreens customer service and open a complaint case.

It's just a CVS Pharmacy counter inside of Target. :(…read more Guess I will be doing some Target shopping then. I wasn't able to find a brand of probiotic I was looking for though. I was able to find another brand and for only 40B, instead of my usual 80B. Also grabbed ACV, Zicam, dried honey crisp apple, mango too, eyeliner, facial cleanser (forgot to bring mine from home)

How about getting out 1 checkout open with 10 people in line the self checkouts had 25 people in…read moreline my husband asked them to open another line but at 2.00 they sent them to lunch so we all had to wait forever to purchase our stuff

That older pharmacist Chris was so rude, as if blaming me for my insurance coverage. I relayed…read moreinstructions from the insurance for covering my medication, he curtly said it wasn't possible and told me to leave. I've been going here for over 20 years, but would drive to Marquette to avoid dealing with this man's attitude again. 2 friends have said the same.

The prices are usually high but they are closing the place and moving the pharmacy into the new…read morehospital. Don't really agree with this at all but what can you do. Pretty soon there's not going to be anything left in downtown L'Anse.