I had a very frustrating experience with this office, and unfortunately it has cost them my…read morebusiness. I was repeatedly contacted nearly two weeks before my scheduled appointment to confirm, which felt excessive and unnecessary--especially considering their own policy only requires 48 hours' notice for cancellations. Despite confirming and asking for the calls to stop, the repeated contact continued and became intrusive. I specifically requested--twice--that the dentist call me directly so I could discuss the situation. I never received a call back, yet the confirmation calls from staff continued. That lack of communication and respect for my request was disappointing. In the end, I canceled my appointment within their 48-hour policy and have decided not to return. Patients deserve to feel respected, not pressured or harassed over an appointment that is still weeks away. I hope the office takes a closer look at how they handle patient communication moving forward.

Dr. Saigh is awesome, his hygienists are awesome, and most of the front desk staff are awesome…read more However, there is one front desk girl there who was SO RUDE. I heard someone call her Claire. Maybe that's not her name idk but this girl definitely had hair extensions lol. She was so rude. I will continue going to Dr. Saigh because I really like him but that chick's gotta go!!

Dr. Cook and Robyn Kazianka are great! They and their medical personnel are knowledgeable and make…read moreyou feel very comfortable, or, at least as comfortable as one can be under whatever circumstance you are there. The workers in the office are also very kind and helpful most all of the time. Most remember me by name, despite only seeing me once per year. They will gladly take messages for doctor or Robyn so you don't have to spend time and money to come in if the Doc or Robyn doesn't deem it medically necessary. My experience at most other doctor's offices is that the people behind the glass are almost always the worst customer service providers I have ever had to deal with. Not at this office. All in all, this is a great OB/GYN office and I wouldn't go anywhere else if I still lived in the U.P. I've been out of Iron Mountain for going on 8 years now, and only this year will I be switching docs. I am hoping to find an doctor's office half as good as Dr. Cook 's. Robyn is an excellent medical professional and does a great job of making you feel comfortable, safe and never judged, or talked down to. Dr. John M. Cook delivered me, and my brother, via Cesarean section, and has been my mother's OB/GYN for over 25 years. He most probably saved her life during my birth. Additionally, I have been going to Robyn myself for 11 years now. I have been to other providers and have experienced nowhere near the kind of care I had come to expect from my time with these healthcare providers. So, as a life-long patient, I give Dr. Cook's office a definite 5 stars. :)

PA Robyn and her nurse saw I was nervous for a procedure due to a bad experience, I had in the…read morepast. Robyn took the time to explain everything and made everything super easy and very comfortable.

Wow! I mean, really, wow! We were treated like VIPs on our very first visit, made to feel like it…read moremattered to the staff that we visited. We received expert care from Kristi, Cheryl, Dr. Dan, Jill... the whole crew was amazing, friendly and knowledgeable. Even Smokin'Hubster raved about the experience, clearly pleased with his care plans going forward. The cost was very reasonable for the level of care and attention that we received. Not that anyone looks forward to dental work... yet we are looking forward to seeing everyone again soon! Thank you for taking such great care of us!!

I was a first time patient with the center. I felt so welcomed from the min so walked into the…read moredoor. Gave me a gift and asked about my interests and family life. Was introduced to everyone who I can in contact with! Explained things to me and made me comfortable. I needed a wisdom tooth removed and it was all done on day1! And now I'm pain free! Wonderful staff and knowledgeable dentists!

Booked a same day appointment while in town for a shampoo blow dry at 445. Well at 330, I called…read moreback asked to come in earlier and they were able to take me. My stylist was Brendan and he was a doll! Super sweet, kind and so welcoming to a traveler. His shampoo felt like the head massage I needed after a week in the cabin. The blow dry was great as I have a sensitive scalp and at no point was there any heat spikes on my head. My hair was flowing with great bounce and swing. Thanks for an amazing job! Will be back if I am ever in town again

People nice as always, can't wait to come again!!!! Hair always eats! Eyebrows on fleek!read more

Dr cat is an excellent dentist and their staff is outstanding! Customer service is excellent and…read morethey make every effort to make you feel comfortable in the dentist chair I highly recommend them.

Dr. Reid and her staff are exceptional. My husband and I were a little leery as we have been with…read moreour previous dentist for 20 years. I recently had a root canal and crown put on and did not feel a thing. The end results were wonderful. The doctor and her staff are most friendly and helpful. No matter the age I would definitely recommend for dentistry if you need someone great and reasonable.

Dr. D'Amour is a fantastic dentist! He is so gentle you barely know he's working in your mouth!!…read more He is professional yet very pleasant. He goes above and beyond to help you in any way he can. He really cares about his patients. He was actually less expensive than those so called "denture" chains in the city, with the quality being 100x better than those other places. No reason to go anywhere else. He's the best! His whole office staff is so friendly and kind. I love going to the dentist now!!

When I had my very first massage I had Brittney Burgundy. She helped me relax the very first…read moresession. Brittney made my visit comfortable as I was very nervous because I have many neck and back issues. My second visit I didn't get Brittney and boy was I disappointed!! I requested her the next visits and I won't have anyone else. I went a year and some months with out seeing her. I started back up to seeing her and the very first visit she remembered me as if it was last month. I walked out feeling amazing from head to toe. See Brittney you will not EVER be disappointed!