So many people don't know this place exists in Iron Mountain. Check it out! Cricket runs off of…read moreAT&T towers for significantly lower prices!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Iron Mountain store today.

WORST customer service EVER!!! Went in there on 4/1 to buy my first cell phone. Wanted to get…read moreprepaid in case I didn't like it and would not be stuck in a contract. I just wanted to pay for the phone up front in full and try a month prepaid. Got talked into this kyocera smart phone and that I HAD to go on their plan first and be on it 30 days before I could switch to prepay. Went with what they said, me being a first time buyer figured they knew what would work. 30 days goes by, went in there this Saturday, paid off the phone, switched over to prepay, fine. 2 HOURS LATER THE PHONE DIES!! just shut off and would not turn on. Went back to the store, was there for 3 HOURS just to be told the warranty is void because I switched to prepay??? After arguing that I just spent $715.00 there in the last month you aren't going to help me, I'm stuck with a phone that doesn't work? Their response - "yep" and walked away. BUYER BEWARE, SCAM, SCAM SCAM!!!!!!!!

This is by far the worst company I have ever seen. Three hours trying to cancel our service and…read moremultiple transfers and run around. They finally gave us this number to contact the cancellation team. I figured I'd provide it to save people some time 1-877-999-1083.

I bought a new phone, bill was going to be $70/month, came in over $130. I've left a message with…read moretheir staff for Emily because she is the only one that can help (Sad display of a manager in not just ATT history, but in the history of all managers of any business) and not a call back after 3 attempts. Each associate was rude and said she doesn't trust them to log in to help, she has to do it. (nice policy if Emily ever showed up to work). If you'd like any service after the fact go somewhere else.

They lie cheat and steal. Even if they don't call it stealing they do. I have been with them for…read moreyears and do you think they would have the courtesy to inform me of system updates and faster speeds for less money? Nope they will let you pay the same bill for years and never tell you a thing. The only way to use spectrum is to use it for the promo period and cancel. Then let them offer you more again. Otherwise your bill goes up and every new customer gets the new improved rates. They're crooks!

Since Spectrum took over the cable TV and internet service for my area, there has been a 32 unit…read moreapartment complex that houses elderly and disabled residents that has been left without those services for going on 4 months now. They are also ignoring calls from building management. Spectrum.... you should be ashamed of yourselves. With the weather turning colder, and the Holidays coming fast, people will be inside more and some form of entertainment would sure be nice. FFS if I could give negative stares it would -5 GET IT TOGETHER SPECTRUM