I can't say enough good things about The Door Man! From start to finish, they were courteous, professional, and honest. I fully expected to have to replace my entire garage door (which I was not looking forward to with the holidays around the corner), but T, my technician, was incredible. He was communicative, punctual, friendly, and clearly knowledgeable. Instead of trying to sell me a new system, he gave my existing setup a complete makeover -- and now it's working like new! Hands down the best experience I've ever had with a home repair company. I'll definitely be using The Door Man when it's time for a new door, but I expect T's fix will give me several more good years! Highly recommend! read more

Great experience all around. I didn't have to wait for a call back either time I called. Our garage door was just making funny noise noises so we wanted it serviced and he got us right in, it was super quick and very efficient. I will always use them from now on! read more

When our garage door stopped working and a cable was hanging disconnected, panic attack!! We got it closed and called The Door Man because the sticker was on our wall by the garage door opener button. The last service was 2021. The person in the phone said someone would call the next morning 7-8am o make an appointment to check it out. Quick response is important in a situation like this especially in the winter. Teague is the young man who was the serviceman who came at the appointment time and shortly afterwards, everything was fixed! The problem really had to be addressed by the professionals as it can be a dangerous DIY project so the cost is a decent value. Teague suggested getting a regular service on the big spring and parts to keep everything functioning well. read more

The Door Man - Garage Door Services Near Me - Reno, Nevada

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My door suddenly failed so I called these guys the afternoon it happened. I had an appointment early the next morning, which is good turnaround for our area. Their tech, Tig, arrived at the time specified, quickly got to work & serviced my door which is now working perfectly. I've used two other vendors in the past & received poor service from one (Overhead) & expensive service from another (George's). I have nothing negative to say about The Door Man -- the office is great & the service I received was too. Tig not only fixed everything on my door & remote, but also told me what parts were showing wear & were likely to need replacement a few years down the road. I highly recommend them. read more

I called this company late Wednesday afternoon. They had somebody over at my house by 8:30 in the it was fixed with an hour. The technician that came over name is Teage. That guy needs a raise, definitely calling this company. Next time I need garage repairs! read more

They made a promise that they will replace a garage panel that was shipped damaged within 6 weeks and they were early on completing it. The service technician is professional and nice. This is a rare thing in Reno. Please stay professional your customers really appreciate it. We recommend the doorman and their products. Thank you very much. read more

Great service. Wonderful work. Excellent customer service. Teague, was really helpful and knowledgeable and personable. I called for help at 5:00pm and I was up and running by 1:00pm the next day. They are first class. read more

Teague from the Door Man was prompt in getting here for our service with him! He installed a new garage box for us and explained everything we needed to know about it. He also took the time to tune our other box, found a complication with it, and offered a variety of solutions. I would 100% recommend Teague from the Door Man for any of your garage needs! Thank you again read more

If you need a new garage door look no further! This company was incredible to work with. The owner was extremely friendly, responsive, and had great communication. I also found that our door was very reasonably priced and a little less expensive than some other door shops in town. They were super fast too, got our garage door replaced within four hours, and it even opens up now with wifi on your phone which is wild. We had to purchase a custom sized door but they were very upfront about the timeline for ordering and being able to place the door up, taking roughly two months for the door to come in. The door itself also looks great, and they matched it perfectly to the color of our home, but they had several options if you wanted to get a wood-like door or an upgraded style/ temperature control door. read more

The Door Man - Garage Door Services Near Me - Reno, Nevada

These guys are fair, honest, and hard working. Replaced the motor and track for our garage door in about 45 min. Few days later, motor acted up. They came right out, diagnosed and got it fixed up. I won't call anyone else. read more

Had new garage doors installed, Nick did a wonderful job with the installation was courteous and friendly showed up on time to complete the job.Highly recommend this company for installation and repair. read more

Communication was great, and they were able to schedule a repair right away. Reasonable price. They repaired the door and got it so it's running smoothly and quietly. Professionals who know what they are doing are a valuable resource. Thanks, Door Man!! read more

10 Stars for this business!!!! the knowledge courtesy and service is amazing. we thought we needed new doors and motor and we didn't. We were so grateful for the honesty. I will recommend the "Door Man" to everyone I know Thank you so much Marilynn Talley read more

Randy is the man! He did my last high lift garage has been working great for the past 3 years, and now I'm about to go on the second one in my new house and will probably get the doors done as well. Long overdue review just giving an update as I went to look him back up and realized I didn't bookmark it. Already got the quote and the bid is competitive like always. read more

I have used The Door Man for garage door repairs a number of times and they are excellent. Today, I awoke to a door that would not open more than a few feet off the ground. I called the office, got the owner, Randy, and explained situation and needed it looked at as I couldn't get the car out. After checking his morning schedule he told me he could fit me in right away. Less than an hour later, the repair specialist, Teague, arrived, diagnosed the problem and went to work getting things fixed. As mentioned, I have used The Door Man a number of times and they are the best. I highly recommend them if you want solid work done on your garage door, in a reasonable amount of time and cost from experienced and friendly folks. Thanks again, Randy and tell Teague great job as usual. read more

I purchased a new garage door from a local company and the installation was very subpar. They would not rectify the problems. So I called the Garage Door Man and Randy came to my home on short notice and took care of the problems for a very reasonable price. I really appreciate the Garage Door Man. read more

I called late last night and was given an appointment for the next day. Teague (the technician) arrived on time was very professinal and did a great job. He was also a very congenial young man. I highly recommend this company. read more

I live in Reno. Watch out for this outfit...at time of booking, no mention of a surprise $12 'fuel surcharge', then they charged exactly $4.22 per minute for labor! Parts were basically priced in line with big box stores. Tech was very friendly and competent. If you chose to use them, you better understand how they impact your bank account while they are laughing all the way to the bank. Watch out. read more

The customer service from The Door Man was exemplary. Teague was especially conscientious in the application of his professionalism and knowledge. When (and if) the time comes for me to utilize a garage door service, I will definitely give The Door Man my business. read more

Requested service to repair uneven door, repair man came out. Charged us $200 for "full-service and tune up" , fuel surcharge. Replaced the bottom seal that didn't need to be changed... Left the job, nothing fixed. Took full advantage of my wife! Even after she called the owner out of concern. She even helped be a 2nd set of hands for the 1st repair man. 2nd repair man verifies the job was not done, but didn't have cables to fix door. Cables fraying and unraveling (see pics). Owner aware of the incident. No call back or follow up,, door not repaired. Took our money and ran. Customers beware read more

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Another satisfactory visit from the technicians of The Door Man. Dylan came out and quickly diagnosed my problem as faulty sensors and repaired the problem for much less than I was expecting. Dylan was very personable, gave me a complete diagnosis and estimate before he started working and did an excellent job! This was my 6th time using The Door Man over the last 15 years...Randy and his crew have never disappointed, I highly recommend them!! read more

Teague just left after promptly installing a new motor and adjusting the door that two other companies said must be replaced. He was polite respectful and knowledgeable about his work. Saved me a lot of money. I highly recommend The Door Man. read more

Our garage door was broken/damaged, and I thought for sure that it would be a big job, and we would need to replace it. However, Teague came right away and had everything working again in about an hour. Not only that, but the door is now working better than before. Great news before the winter. Thanks. read more

My garage door needed to be sealed at the bottom due to easy access for mice to enter. My service provider named Teigue, promptly pointed out where mice had chewed the rubber on both sides. The quality of work to be performed well. read more

Needed emergency same-day service on a Friday afternoon with my garage door that was stuck halfway open with a broken cable. I called numerous shops, and the best they could do was Monday or pay a very high after hours fee. The doorman had a guy out in a couple of hours and Matt fixed my garage door in a jiffy. Matt's attitude, ability to communicate clearly and answer all of my questions was excellent. I will definitely use the doorman again, and I am considering buying a whole new garage door from them. read more

We scheduled a garage door service and ended up putting in a new garage door opener! Teague showed us where the old opener was getting ready to fail and installed a new one in under an hour! The service was prompt, professional and clean. I would highly recommend this service! read more

Just had to throw in a "5" for the service yesterday. Anthony was great and the job was done to perfection, just like always. The door is so quiet now I have to look to see if it's really moving ! ! ! We've been doing business for over twenty years now Randy, and I thank you for your honesty and integrity. May your success continue... read more

My garage door refused to open unless you were 6 inches from the controls. The car wouldn't program, the signal would just not work!! I asked for help and instead of charging me to come out, he asked me a question...Was I using LED lightbulbs in my unit? (I can assure you this issue did not come up in any Google search...and I searched!) He suggesting removing them and trying again. I did as he suggested and it was fixed! (Who knew?) No service charge, just really great customer service. I WILL be calling him when its time for maintenance. read more

Very very happy with their work! Randy spent a lot of time explaining the difference between a few different brands to make sure I picked the correct one. Joe was the one who came out to install the garage doors and not only did he do a great job, I felt very comfortable with him at my home alone with me and my daughter. (Even to the point where I had to leave my house for a bit and trusted to leave him there alone). Although they weren't the cheapest, for a little bit extra, I got amazing service. Joe also went over with me how to oil and keep my new garage door so it will last longer. They add an extra seal around the outside and an extra support beam on the sides which I really like too. Highly recommend!! read more

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Our springs broke on our garage door. I called Door Man and they showed up in about an hour and a half. David and Randy fixed the springs, put on better rollers and serviced the door. They showed me their concerns with our current set up and gave suggestions. Explained what to watch for and prices for future. They were done in a short time and we are up and running again. I'm so thankful that we were able to get the Door Man here! We will definitely be using them again in the VERY near future as we will be replacing our system soon. Thanks Door Man for being available, speedy and professional! read more

The Door Man - Garage Door Services Near Me - Reno, Nevada

These guys are awsome! Very responsive, great prices and awsome work! I'd recommend them over everyone else out there. They do it right the first time so you don't have to call them back. I'm 10 star satisfied! Jeff and Randy are awsome guys! Call these guys before anyone else! read more

The Door Man - Beautiful job Jeff!!!! - Garage Door Services Near Me - Reno, Nevada

I needed the springs replaced on my door and two people were out within an hour and a half of my call on a Monday morning to do the repair. The door was fixed and ready to go within another hourish. The price seemed reasonable. read more

we knocked our door off the track today and called the Door Man and Jeff was at our house in an hour. He was able to repair it and added a few screws the the molding . I would recommend this company and Jeff highly!!! Thank you for the great service. read more

I had a spring break on my garage door. I called the doorman. Randy scheduled me the next day. Within 30 minute's of Tihe's arrival, the new spring was installed and I was back to my normal life. Tige (probably mis-spelled) was very professional and courteous. I highly recommend The Door Man! Keep up the awesome service guys! read more

Outstanding service and professionalism. Dylan knows garage doors and thankfully fixed mine.

One of the two springs on my garage door had broken. I called Door Man and received an estimate for repairs and an appointment for that afternoon. Received a call from Randy telling me he had a cancellation and repairman could arrive in 30 minutes, which he did. Repairman was clean, polite, knowledgeable, efficient, and wore a mask. He showed me another broken part on the door and other operating issues due to my lack of maintenance. He was very eager to do a good job but instead did an EXCELLENT job. I'm so glad I called The Door Man. Bella read more

The expert from The Door Man came and did a complete tune-up of my old garage door, and installed all new weatherstripping on all sides. He had all the materials and tools with him and it was accomplished in an hour. This was way more convenient for me than trying to find the right parts and futz around installing them, and experiment with making tension adjustments. Will definitely use again. read more

Revised 6/18: I called on a Saturday to get my Lift Master garage door opener fixed which had a broken circuit board. I explained the product and the problem. They got me an appointment Monday afternoon to do the repair. Once they arrived they explained that to replace the board would require sending away for the part and the cost of Installation would bring the cost to about $325.00. They recommended that a new unit be installed as it would only be about $150.00 ($465.00 and $65.00 for a keypad since the old one of another brand will not work) so I agreed. However, they do not carry Lift Master, only Genie. The Genie was a belt drive and was much quieter in operation and had some nice features that the Lift Master did not. Everyone I dealt with was courteous and helpful. Besides being amazingly quiet, the belt driven opener has a 15 year warranty as opposed to the 5 year warranty on the chain drive. The Bad: I could not program the car Homelink openers despite following the directions (and having done it many time with my old opener), finally got two programed but not the third and had to call the company and have them come out which they immediately did and got it programmed. Consumer reviews on Amazon and other online sites give this model and all Genie products bad reviews but the Owner tells me that he only sells the top of the line Genie openers and that he, personally, stands behind the products and honors the warranty even if there are problems with Corporate. Should I experience unresolved issues with the opener in the future I will downgrade my review. Up till now I am very pleased with the personalized service by The Door Man! read more

I was got up very early yesterday morning, to prepare for a work-related trip in a few days. This trip will leave my family at home. For some mysterious reason, one of my garage doors opened on it's own, in the middle of the night! Of course, I was concerned for the safely of my family. I called The Door Man and explained the situation, and it's urgency. They sent Matt over first thing today (while I was still in town). Matt was great. he diagnosed the issue, and another issue. He was professional, and gave me options, including guidance on how to keep the problem from happening again. I now have both doors working well, and the peace of mind that my family will be safe during my trip. Thanks Door Man! read more

We've used The Door Man twice in the past year. The scheduling system is a bit quirky, but I appreciated it. When you make your appointment it's for a day. Randy calls in the morning to let you know where you are on the schedule for that day. Both times we've used them they were right on time. About 8-10 months ago I scheduled a tune up and service for my garage door. We got Joey, who was fast and courteous. He completed the tune up but advised us our door was in bad shape. It made a lot of noise and was scraping on the frame when it went up and down. He advised we'd either need a significant service or replacement in the next year or else it'd damage our garage door opener and fail. Fast forward to the summer and we'd decided to do the necessary fixes. Called Door Man and Randy came out a couple days later to take a look at our door. He advised it needed work, but we should keep our current system. He told us we have a high end insulated door which would cost around $4k to replace. He said we could get it fixed and like new for around $800. We set up the appointment for today. Randy called this morning to let me know I was the first stop and Mat would be out around 8-8:30am. Mat showed up at around 8:15 and went right to work. Took about 2 hours and he got the system running almost like new. He explained there is a slight squeak when it starts to go down, but without changing the underlying structure of the supports there's nothing he can do about that part. The door raises and lowers smoothly with virtually no sound at all. He supported my panels with braces and changed a couple of the brackets out. He also added weather stripping on the outside for a finished and weather sealed finish and closed the gap I had at the bottom due to an uneven floor. The Door Man is my first call if I ever need any work completed on my garage door. Fast, fair, and friendly. Highly recommend to anyone looking for work or replacement on their garage door! read more