I loved living downtown in beautiful Victoria BC, and Yates St. is one of my favourite parts of the city. But this building screwed me over far too many times for me to look back on my time there and say that I had a comfortable living experience.
Management has changed since when I first moved in when things were an utter disaster thank goodness. My apartment flooded within weeks of living there and the handling of the situation was highly unprofessional. Since then the management team has been kind and efficient but I still faced many difficulties. It is an old building so it should be commonly understood that there will be some quirks like thin walls and slanted floors. But the lack of simple hardware in the micro units like window screens and closet doors was a little ridiculous.
Since moving from the Rocket it has been four weeks since I've moved out and I still have not received my pet deposit, when it clearly states in the BC housing act that all deposits must be returned to the tenant WITHIN 15 DAYS. Having been in contact with management I am incredibly disappointed that the "accounting mistake" has yet to be resolved.
To make matters even worse the building experienced multiple security issues during my time there, more, flooding and water damage has occurred since the flood in my unit, and the price of each tiny unit has been raised since I moved in, making it completely unaffordable.
Even though the area is wonderful and there are some nice little perks about the building like the shared living spaces and the tenant events, the complications that come with the building make it far too frustrating to be a place to call home. read more